My 2017 Cadillac ATS had the Electric Power Steering failed and I found a recall for the same year make and model went to the dealer and they said my vin isn't part of that recall but this vehicle has 49K miles and there was no reason it failed. They need to expand the recall.
2017 Cadillac Ats steering problems
13 complaints (39% of all complaints for this car).
- owner complaints
- 13
- of this car's complaints
- 39%
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Cadillac Ats steering problems in other years
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
- Risk
- A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
- Remedy
- Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1‑800‑333‑4223 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252497020.
Recall number 25V175000 · Recall details
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
- Risk
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Recall number 19V086000 · Recall details
What 2017 Cadillac Ats owners say
Most recent owner complaints, unedited.
Driving home message came up on the dash, saying, power steering problem. Next thing you know, it was extremely hard to turn the wheel left or right.
The contact owns a 2017 Cadillac ATS. The contact stated that the vehicle was experiencing intermittent loss of power steering functionality. The vehicle was taken to Auto Repair Garage, where a routine inspection was performed, and the contact was informed that no failure was found. The contact stated that the failure progressively increased. The contact stated that upon starting the vehicle, and while driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. There was no warning light illuminated. Additionally, the contact stated that the infotainment system screen was frozen. The dealer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 25V175000 (Steering). An appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was unknown.
The contact owns a 2017 Cadillac ATS. The contact stated while driving 65 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle became difficult to maneuver, with the service power steering message displayed. In addition, the contact stated there was an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle and the vehicle functioned normally. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.
Tl* the contact owns a 2017 cadillac ats. The contact received a recall notice for the federal safety agency campaign number: 19v086000 (steering). The contact stated that the manufacturer failed to provide the part within a reasonable timeframe. An appointment was scheduled with dutton motor company (8201 auto dr, riverside, ca 92504, (951) 687-2020). The dealer indicated that the part was ordered and available; however, another unknown dealer stated otherwise. The contact was then informed by dutton motor company that the part had to be ordered and it could be an additional two weeks before it arrived. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 cadillac ats. The contact stated that various warning indicators and gauges flickered off and on. Whites chevrolet buick gmc cadillac (173 old farm rd, roanoke rapids, nc 27870, (252) 507-0374) was contacted. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 19v086000 (steering). The dealer was contacted more than once, but could not schedule a time for the repair. The manufacturer was notified of the failure. The failure mileage was not available.
My power steering stops working several times a day at least 4-5 days a week. This is very dangerous, as I can not turn the vehicle without using all of my upper body strength. This has happened to me several times while driving 70 MPH down the highway and in downtown chicago traffic. I fear for my safety and cadillac will not do anything to fix this. I have contact my cadillac dealer and cadillac directly. I would like my vehicle purchased back from me. I can not continue to drive this vehicle and feel safe.
Tl* the contact owns a 2017 cadillac ats. The contact stated that the manufacturer failed to provide the remedy and repair part within a reasonable time frame as the steering wheel had began seizing causing the risk of a potential crash for the federal safety agency campaign number: 19v086000 (steering). The dealer(s) ed morse cadillac delray beach2300 s federal hwy, delray beach, fl 33483, (877) 606-6291 and ed morse cadillac delray beach, 2300 s federal hwy, delray beach, fl 33483, 1-(877) 606-6291 was unable to determine when they may be able to schedule the recall repair appointment. No loaner vehicle option was provided and the vehicle was not repaired yet. The manufacturer was notified of the failure and the recall repair parts concern to determine the guidelines to service the vehicle. Vin tool confirms parts not available.
Tl* the contact owns a 2017 cadillac ats. The contact received notification of the federal safety agency campaign number: 19v086000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cadillac of las vegas (located at 5185 w sahara ave, las vegas, nv 89146, (702) 900-0132) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact that he would receive another notice when the part became available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 cadillac ats. The contact received notification of the federal safety agency campaign number: 19v086000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cadillac of bellevue (600 116th ave ne, bellevue, wa 98004, (866) 971-3359) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Questions about the 2017 Cadillac Ats steering
Does the 2017 Cadillac Ats have steering problems?
Owners have filed 13 complaints about the steering of the 2017 Cadillac Ats, 39% of all its complaints, more than any other problem.
At what mileage do 2017 Cadillac Ats steering problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2017 Cadillac Ats steering?
Yes, 2 recalls: 25V175000, 19V086000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac Ats have bad steering?
The Cadillac Ats model years with the most steering complaints are 2013 (25 complaints), 2017 (13 complaints) and 2014 (10 complaints).
Other 2017 Cadillac Ats problems
Electrical 6Transmission 5Engine 3Airbags 2Brakes 2Driver assistance 2Body 1Lights 1Visibility 1Wheels 1
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