Tl* the contact owned a 2005 cadillac cts. While driving approximately 30 MPH, the contact's vehicle was t-boned on the driver side by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained an injury to the left shoulder that required medical attention. The vehicle was destroyed. The manufacturer was not notified. The failure mileage was unavailable.
2005 Cadillac CTS airbags complaints
Page 3 of 4: complaints 41 to 70 of 74, newest first, as owners wrote them.
I have a cadillac cts for about two years now and just a couple of days ago the airbag light came on that it needed to be serviced and I took it to a dealer and they told me it was the passenger air bag that it would cost me approx: 649.38 dollars and I have seen where some of the cadillac cts have been recalled for the same problem and the dealer repaired some of the recalled cars but the dealer advised me not to drive it due to that if we had a crash the air bags may not deploy and I have no other vechile to drive I have a wife and three kids that ride in this car and I cant afford to have the service performed I just want to know how can they perform recalls on certian vechiles is it so they will fix half of them and the other half would have to pay to get the service done to help make up for the money they lost due to the recall also I have a car the dealer dont want me to drive I have babies and doctor appts that they have to be taken to. And if I was to have to take my kids to a doc appt and someone hit me and the airbags didnt deploy and someone got killed I pray not but who to say it wouldnt be a lawsuit because some are recalled and some not and now they want to charge a arm and a leg to get the problem resolved I don't think its fair we should have to pay for a problem like this plus how can we afford it whenever our wonderful state pays us minimum wage and the cost of living is outrageous.
Passenger seat sensor would not come on with passenger in seat. Looked up and there was a recall. Called cadillac and was told no recall
Tl* the contact owns a 2005 cadillac cts. The contact stated the air bag warning light illuminated. There was a the federal safety agency recall campaign number: 10v644000 (air bags) that could have been related to the failure. The manufacturer was contacted and stated the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 119,000.
A passenger (6'2" 200 lb.) man sat in the passenger seat and as result, the passenger air bag light went on the instrument panel. I figured it was a sensor that must have snapped or come loose. I went to cadillac dealer and they charge $140. To diagnose the problem and then wanted another $300 to repair it. At no time did they tell me there was a recall for this type of incident. I just called the number for cadillac listed on the recall website and spoke with someone, who after I gave him the VIN number on the car, said my car was not part of the recall. He recommended that I call the dealer and have that taken care of...on my dime. It seems ridiculous that I should get stuck paying for this. This is why I will never buy another gm car and many people that I speak with, have purchased mercedes and other foreign made cars. Apparently cadillac does not stand behind their products. Too bad.
Vehicle stopped detecting person sitting in passenger front seat. Passenger airbag remains off when there is a passenger. Service message appears on dash stating to service airbag. This is a safety issue that could cause the front passenger airbag to not deploy in an accident. There is a recall on 2005-2007 cadillac cts models however, there is no recall on mine for some reason. There is nothing that could have caused this issue other than faulty equipment that should be recognized by gm.
Tl* the contact owns a 2005 cadillac cts. The contact stated that while parked the air bag warning light illuminated on the instrument panel. The light would illuminate constantly. The vehicle was not taken to the dealer for diagnostic testing. There was a recall under the federal safety agency campaign id number: 10v644000 (air bags:frontal:sensor/control module) that may be related to the failure. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 120,000. Updated 12/06/12
Tl* the contact owns a 2005 cadillac cts. The contact stated that while parked the contact noticed that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer who diagnose that the air bag sensor needed to be replaced. There was a recall under the federal safety agency campaign id number: 10v644000 (air bags:frontal:sensor/control module) that may be related to the failure. The manufacturer was made aware of the failure and stated the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 135,000.
4/12/2010 - I was slowing down preparing to turn into my development when another driver ran a stop sign. The other driver was going approximately 20 MPH, she stated that she did not see my car, but saw the oncoming cars and the cars behind me so she didn't prepare to stop at the stop sign. She was trying to beat the oncoming vehicles and the traffic behind me aggressively accelerating and impact was my driver's side front door. We both had our seat belts on, her air bags deployed, mine did not. Her car was totaled. The impact was just like a wrecking ball coming out of nowhere. The impact was so that my struts had to be replaced. I had sustained traumatic brain injury (tbi) and I'm still recovering, that is why it's taken this long to submit a complaint. My car was towed to the cadillac body shop for the body work and tutwiler was to take care of the mechanical issues. When I picked up my car at tutwiler cadillac they would not provide me any of the paperwork for the repairs or anything in writing as to why the air bags did not deploy, I was told that the itemized receipt would go to her insurance company since they were paying for the work to be done. The chiropractor bill was in excess of 7,000.00 and my medical (still recovering) but has exceeded well over 40,000.00. The electrical issues, bad radio, carpet, bell housing leak, exhaust system, gas gauge should have all been repaired under warranty when I took the car in on 1/5/2009 while the car was still under warranty. I was not aware of the air bag issue not deploying unfortunately until the accident in april of 2010.
Tl* the contact owns a 2005 cadillac cts. The contact stated that while driving 15 MPH another vehicle crashed into the driver side and the air bags failed to deploy. The driver side had extensive damages to the door and was not drivable. The contact sustained traumatic brain injury. A police report was filed. The vehicle was repaired by the manufacturer and the insurance company was notified. The vehicle continues to have air bag failure. In addition, the rack and pinion rod was defective and had to be repaired twice. The manufacturer was made aware of the failure who did not offer any assistance. The failure mileage was 71,080 and the current mileage was 103,000. Updated 9/26/12 *cn updated 09/27/12
Tl* the contact owns a 2005 cadillac cts. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where the failure was found on the wires under the front passenger seat. The wires had a short circuit and failed to recognize when a passenger was seated. The vehicle was repaired by replacing the passenger presence module. The current and failure mileage was 25,273. Updated 7/26/12 *cn the consumer was informed, if the vehicle was not repaired, the air bag may deploy even without a crash occurring. Updated 07/30/12 updated 08/02/12
Tl* the contact owns a 2005 cadillac cts-v. The contact stated that the air bag warning indicator illuminated. The contact stated that the air bag warning light was causing a distraction while driving. The dealer was notified of the issue and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was 71,200 and current mileage was 71,448.
Tl* the contact owns a 2005 cadillac cts. The contact was driving 65 MPH and crashed into snow removal equipment. The air bags failed to deploy and the contact sustained injuries to his/her legs. The police were contacted and a report was filed. The vehicle was destroyed. The manufacturer was not contacted. The failure and the current mileages were 62,000. Updated 04/27/12*lj the consumer stated there were injuries to both wrist and forehead, as well as numerous cuts and bruises. Updated 06/13/2012 *js updated 07/03/12.*jb updated 08/28/12.
Tl* the contact owns a 2005 cadillac cts. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the air bag module was defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 71,000.
I was involved in a serious head on collision with an oncoming car. My car was severely damaged and no air bags deployed causing me to get 10 stitches, a fractured nose, neck, back, chest and abdominal pain. The air bags were serviced less than a year ago at the specific brand car dealer but this did not help. This was not the first time the air bags did not deploy. There were no stop signs or traffic signals to prevent this and also the double yellow lines in the middle of the intersection seem to be at fault. If the driver of both sides stays next to it the cars will hit each other.
Tl* the contact owns a 2005 cadillac cts. The contact stated that the air bag warning light was illuminated for approximately six months. The vehicle was inspected by an independent mechanic and they advised him that the passenger sensor would need to be replaced along with a reprogramming. The vehicle was repaired for the seat sensor but the mechanic was unable to reprogram it for some reason. The light still remained illuminated due to the vehicle not being reprogrammed. The failure mileage was approximately 51,000. Updated 05/25/11 *bf the air bag sensor control module had to be replaced. The consumer also stated during the winter time, the rear doors would freeze and not close. Updated 11/21/11
My "service air bag" light came on recently and I also noticed that the passenger airbag would detect a person in the passenger seat. I went online to discover that there was a recall on 2005 cadillac cts models. When I took my car to the gm dealership they stated that there was no recall for my car and said that they could look at it but I would be charged to fix it. I then called my nearest cadillac dealership and they also stated that my car had no recalls on it and that I could take it in to be fixed but they would charge me. My vehicle only has 68,000 miles and I feel that my vehicle should be included in the recall for this issue.
In january I heard there was a recall on the 2005 cadillac cts for a possible failure of the passenger seat air bag sensor. In late february while on vacation, the air bag service light came on every time I started my car. I then noticed the passenger air bag on/off message on the rear view mirror showed the air bag was off all the time. Even when someone was in the passenger seat it showed off. Upon returning from vacation in early march, I called the cadillac dealer where I purchased the vehicle in december 2004 and was told that according to general motors records my vehicle was not involved in the recall for the air bag sensor (10v-644000). I then called cadillac customer assistance and was told the same thing. I asked why my vehicle was not involved when it appeared I was having the problem addressed in the recall. I was told I could wait to see if it would be in the future and I told the representative that if I waited it would negate the purpose of having a passenger air bag if it would not work. I was told I could have the repairs completed at my expense but as far as they were concerned my vehicle was not in the previously mentioned recall. On march 7, 2001 I had the vehicle check at my local repair shop and they verified the passenger seat occupant sensor had to be replaced. They installed the new module kit and it cost me $451.78. I called cadillac customer assistance and was told my vehicle was not involved in the recall even though I had the problem addressed in the recall. I'm seeking reimbursement for repairs that should have been fixed under recall 10v-64000.
Tl* the contact owns a 2005 cadillac cts. The contact stated that as a passenger exited the vehicle, the passenger air bag warning light illuminated. The vehicle was taken to the dealer where the contact was advised that there was a recall for the failure under the federal safety agency campaign id number: 10v644000 (air bag: frontal: sensor/control module) but the contacts vehicle was not included. The vehicle was not repaired. The failure and current mileage was 85,000.
Tl* the contact owns a 2005 cadillac cts. The contact stated the passenger air bag warning light continued to illuminate stating the air bag was inoperable. The contact referenced the federal safety agency campaign id number: 10v644000, (air bags: frontal: sensor/control module) and stated that the manufacturer advised that the VIN was not included in the recall and offered no further assistance. The failure mileage was 59,000.
Tl* the contact owns a 2005 cadillac cts. The contact stated that the passenger air bag sensor failed and the air bag warning light was constantly illuminated. The vehicle was inspected by an independent mechanic and they advised her that the passenger presence system control module would need replacing. The manufacturer was also contacted and informed her that the vehicle was not included in the recall associated with the federal safety agency campaign id number :(10v644000 (air bags: frontal: sensor/control module). The vehicle was not repaired. The failure mileage was approximately 127,000.
The "service air bag" light came on. Brought the car to the dealership on 2/26/2010. The said the seat weight sensing module was bad and offered to repair it at about $611.00. They said it was not covered by any warranty or recall. I called cadillac customer service on 2/22/2011 after discovering recall # 10v644000. I spoke to a man named john who said the recall does not apply to that VIN, and refused to help or to refer me to a supervisor. Similarly, around the same time, I had to have the ecu re-flashed at a cost of$110.00, because the car was shuddering under acceleration. I got the same answer, even though I advised them of recall #06v020000, that my VIN was not covered under that recall. It appears that this is a deliberate effort by cadillac not to avoid performing recalls. I request that this VIN be included in the above referenced recalls, and that cadillac's pattern of behavior be investigated.
I heard about the recall on the 2005 cadillac cts regarding the air bag passenger sensing system and so I called and was told my VIN was not included in the recall. But as I explained to them, I replaced that exact item in november of 2009. My VIN number is [xxx] and I feel like I should be reimbursed for this repair. Please include my vehicle in this recall. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a 2005 cadillac cts with 67,000 miles. Since about 65,000 miles car has been making a rattling sound under the hood during acceleration. I have given the car a tune up, oil change and the car has other fluids are at level. Once my car has accelerated and the gears have changed (I.e, second gear) the rattling sounds stops..the noise is continuous and only happens at acceleration, not while idling. In addition every now and again when a front seat passenger gets in the car the airbag sensor/light comes on the dashboard. This problem doesn't happen often but it happens every once in a while. Upon doing my research for both these issues I find that I am not the only one having this problem...hopefully something will be done so that gm can address these serious issues without having the consumer/owners having to pay an arm and a leg.
Tl* the contact owns a 2005 cadillac cts. The contact started the vehicle and the air bag service warning and front passenger air bag off indicator lights were illuminated. When the air bag service switch was engaged the illumination would stop although the front air bag warning indicator remained illuminated until the engine was turned off. The failure occurrences were continuous whether the front passenger seat was occupied or not. The vehicle was taken to an authorized dealer who informed the contact that both the passenger sensing system and the passenger seat would need to be replaced to correct the failure. There was a recall associated with the federal safety agency campaign id number: 10v644000 (air bags: frontal: sensor/control module) but the contacts VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 73,000.
My us navy son was driving my 2005 cadillac cts when he was struck in the rear by a negligent driver. The crash was so severe, he was forced into 3 more cars-totaling my car. All safety features failed - including all airbags and the seat belt. My son was spared, but he did suffer injuries. I have spent countless hours attempting resolve with gm for some answers - all to no avail. They spent several hours with my vehicle, yet passed it over to their 3rd party insurance company - who in turn took zero accountability and had the nerve to put it all back on us (preserving the car and providing more documentation). What more documentation do you need? You saw the failed seat belt, you saw my sons injuries and you witnessed all failures with the airbags. I have now retained an attorney; and I filed a formal complaint with the consumer product safety administration. I am so grateful for your recent breaking news and the ongoing investigation, involving the cadillac cts models. I feel strongly that this is not an isolated incident / defect - I have plenty of back up to assist with your investigation, including eye witness accounts, photography and my attempts for resolve this matter with general motors. Please, please do not close out your investigation as being a front passenger airbag issue only. You could be saving many lives from the hardships my family have had to endure with this obvious safety issue. Updated ivoq 02/09/11
Tl* the contact owned a 2005 cadillac cts. The contact was sitting idle at a traffic stop when a vehicle crashed into his rear. The contact's vehicle was pushed into three additional vehicles and the seat belt did not restrain the contact. The air bags did not deploy. The contact was injured when her head struck the steering wheel. A police report was available. The vehicle was destroyed. The failure and current mileage was 112,000.
My 2005 cadillac cts just hit 63,000 miles started to hear a chatter under the hood went to go get a diagnosis and said timing chain and crankshaft balancer need to be replaced. Another issue is the airbag bag sensor went bad causing the airbag light to keep popping up on display and now needs replaced. I'm hoping we get enough people that have these problems file a complaint in order to get a recall.
2005 cadillac cts- while traveling @35 MPH was struck on drivers side door by chevrolet 2500 series truck. Cts was pushed sideways toward curb where it turned on its side, no airbags had deployed, resulting in head injuries, lacerations and trauma.
Tl* the contact owns a 2005 cadillac cts. While driving at speeds of 45 MPH, the air bag warning light illuminated on the dashboard. The vehicle was taken to an authorized dealer where the air bag sensor module was replaced. The contact was informed that prior to repairs, if the vehicle had been involved in a crash the air bags would not have deployed. The failure and current mileages were 59,844. Updated 02/23/11*lj the consumer stated the air bag light illuminated and the replacement was almost $600. Ten months later, the air bag light illuminated again and the dealer want to charge another $5000 and stated it was the passenger seat component. The consumer stated a recall has since been issued and he would like to be reimbursed. Updated 06/15/11 status update. 06/30/11 updated 11/17/2011
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