The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.
2007 Cadillac CTS airbags problems
64 complaints (29% of all complaints for this car). Typical mileage when it fails: 77,000. 15 crashes reported.
- owner complaints
- 64
- of this car's complaints
- 29%
- typical mileage
- 77,000
- crashes
- 15
- recalls
- 1
Which part fails
- Frontal: sensor/control module6
- Frontal3
At what mileage
Complaints by mileage at the time of the problem.
Cadillac CTS airbags problems in other years
Specific symptoms reported on the 2007 Cadillac CTS airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal: sensor/control module-inactive
- What is wrong
- General motors is recalling certain model year 2005-2007 cadillac cts vehicles. Some of these vehicles have a condition in which repeated flexing of the passenger sensing system mat in the front passenger seat may cause the mat to kink, bend, or fold. This flexing can break the connections in the mat. If this occurs, the sensor may not detect the presence of a front seat passenger and will disable the air bag.
- Risk
- Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.
- Remedy
- Dealers will replace the passenger sensing system free of charge. The safety recall is expected to begin on or about march 15, 2011. Owners may contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438, gmc at 1‑866‑996‑9463 and at the owner center at www.gmownercenter.com.
Recall number 10V644000 · Recall details
Related investigations
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the federal safety agency that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V‑644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V‑644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V‑644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to the federal safety agency's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V‑644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is cl
EQ11001
What 2007 Cadillac CTS owners say
Most recent owner complaints, unedited.
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it
The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
"service air bag" light came on in 2021 after pss mat being replaced in 2011 recall #10355 rendering the entire air bag system ( both driver and passenger) inactive. Vehicle currently in dealership for repair for the second time for the same issue. Dealership reported both airbags inoperable while "service air bag" light is on creating a safety issue if vehicle is driven until repaired.
The seller lied about everything! The first question I asked was if the car was in an accident. He bragged about being a mechanic, and doing all the work on the car, so everything in the car is in, "tip top shape." he replied, "no, never!" he did not allow us to ride the car on the interstate before the purchase, claiming it was illegal. 10 mins after leaving the car lot, the car cuts off and is unable to crank back up. The seller meets us and claims it the battery. A "new" battery was placed in the vehicle, but the problem persists. My fianc, who is not a mechanic, told him more than once, that the problem was not the battery, but the alternator. He got the car to crank. As we are riding down the interstate, the car cuts off, and we are left aimlessly rolling and are unable to control the wheel. Plus, the electricity in the car is off so we can't even turn on our hazard lights to caution the other cars on the road. After speaking to the seller, once again, he tells us there is nothing he can do about it and will not cancel the deal. We've only had the car for 4-5 hours. After speaking to several mechanics, they quickly confirm that the alternator is the problem and anybody that claims to be a mechanic can see the problem immediately. They also inform us the car has been wrecked and should have not been resold for safety measures. Driving this vehicle almost cost us our lives.
My 2007 model year cadillac cts vehicle had a condition where repeated flexing of the passenger sensing system mat in the front passenger seat has caused the mat to kink, bend, or fold. The flexing broke the connections in the mat. The front passenger airbag has become disabled. The passenger airbag status indicator on the rearview mirror shows that the airbag is off, the air bag indictor does illuminate, and a service air bag message does appear in the driver information center and has for years! I have repeatedly ask village cadillac, service advisor: debbie henry to have the seat fixed. The problem with service advisor is that she looks at your recall records. Your records indicate that my VIN does not have any outstanding recalls, which is correct. What I have is a letter from cadillac p.o. Box 909989 milwaukee, wi 53209-9989, stating that this mat can break and it has broken. Also, the plastic housing of the seat belt buckle is broken, which has started to fray the seatbelt strap. The vehicle was parked in the garage.
When getting into the passenger seat and someone weighed enough to activate the air bag to be on the air bag light would flicker. Then after a while the air bag light just stayed on and hasn't turned off even when knowones sitting their. This started happening only when someone would enter the car while stationary with the vehicle on. It's been about 2 months since this has started.
I was involved in a crash that when hit the vehicle turned off and airbags did not work. I was hit twice on driver rear and passenger rear, spun out and no airbags deployed. I was crossing over a city road from a stop sign, was hit at 60 MPH. I was doing 20 MPH going straight across from the stop sign.
My car has moments where I have to slam hard on the. Rakes for it to stop. I thought it was my brakes but I had them changed and it still does it and flashes a sign that says 'no traction control'. Also my left turn signal does not work on the inside as if there's a mechanical glitch. And I have a 'service aitbag code' constantly.
Questions about the 2007 Cadillac CTS airbags
Does the 2007 Cadillac CTS have airbags problems?
Owners have filed 64 complaints about the airbags of the 2007 Cadillac CTS, 29% of all its complaints, more than any other problem.
At what mileage do 2007 Cadillac CTS airbags problems start?
The typical (median) mileage in owner complaints is 77,000 miles.
Was there a recall on the 2007 Cadillac CTS airbags?
Yes, 1 recall: 10V644000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac CTS have bad airbags?
The Cadillac CTS model years with the most airbags complaints are 2006 (87 complaints), 2005 (74 complaints) and 2007 (64 complaints).
Other 2007 Cadillac CTS problems
Brakes 59Electrical 41Transmission 33Engine 30Steering 16Acceleration 8Body 8Fuel system 6Suspension 6Visibility 6Lights 5Seats 4Driver assistance 3Seat belts 3Tires 3Wheels 2
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