2011 cadillac cts. Consumer writes in regards to gm recall# 14872.* ld consumer writes additional correspondence related to a recall. *tgw the dealer informed the consumer, the parts were not available. The consumer called another dealer and they were able to do the repairs. *jb updated 11/05/14
2011 Cadillac CTS electrical complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
2011 cadillac cts. Consumer writes in regards to ignition recall notice. *tgw the consumer was involved in an accident, and he would like to know, if the recall had anything to do with it.
Tl* the contact owns a 2011 cadillac cts. The contact received a recall notification for the federal safety agency campaign number: 14v341000 (service brakes, hydraulic) and the federal safety agency campaign number: 14v394000 (electrical system). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 cadillac cts. The contact received a recall notification for the federal safety agency campaign number: 14v394000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
I don"t own the vehicle any longer - please stop sending notices to me -
Tl* the contact owns a 2011 cadillac cts. While driving approximately 5 MPH and making a right turn, the contact heard an abnormal noise coming from the vehicle. On another occasion, while driving 15 MPH, the speedometer displayed 65 MPH. In addition, while attempting to make a u-turn, the vehicle failed to accelerate and rolled away. The vehicle was towed to a dealer for diagnostic testing. The technician replaced the rear drive shaft center joint bolt. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Due to the recent gm problems with ignition switch I wanted to file this complaint on my 2011 cadillac cts as I am not hearing my car mentioned for recall. Twice within the first couple months of owning the cts I started to accelerate into traffic from a stopped position and the car completely shut off like a light switch flipping. No sound was made but simply everything lost all power and forced me to coast into traffic...twice!! I threw the car into neutral to try and restart it with no luck. It wouldn't even turnover. I had to come to a full stop (coasting to side of road after having traffic fly by me on a 3 lane highway) and then the car would restart like nothing happened. I took the cts to ken dixon chevy/cadillac (now waldorf cadillac) in waldorf, md and also to capitol cadillac in greenbelt, md. The techs told me the car showed no errors on the computer and also they could find no fault on the car and returned it to me. One tech did mention something about a heavy keychain could cause this. I passed him my keys and he said that my keys certainly shouldn't cause that due to the light weight. I am still driving the car and this latest news from gm has me very scared to drive this car in washington, dc traffic and put me and my family at daily risk. I posted this problem on the edmunds.com cadillac cts car forum in march of 2012. No action was taken by gm customer service.
On multiple occasions my rear view camera which is supposed to engage when the car is in reverse, has failed to come on thus creating a blind back-up situation. The dealer said they couldn't find anything wrong yet the problem continues at least once a month. The dealer did say other customers have had the same problem.
Tl* the contact owns a 2011 cadillac cts. While driving approximately 60 MPH with the radio in activation, the engine stalled without warning. During the engine failure, the radio remained in operation. The contact was able to restart the engine after two attempts. The vehicle was taken to an authorized dealer for diagnosis where the technician was unable to locate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 1,747. Updated 02/15/12*lj the consumer stated all power to the dashboard, steering and brakes ceased during the failure. The service technician was unable to determined the cause of the stalling, but a software download had been performed that would probably take care of the problem. Updated 02/24/12 the consumer has since traded the vehicle. Updated 03/09/12
Tl* the contact owns a 2011 cadillac cts. The contact stated that the speedometer was displaying a speed that was 4 MPH less than the actual speed than he was traveling at. The vehicle was taken to an authorized dealer where the contact was informed that the difference in the speed displayed was normal. The manufacturer was made aware of the failure, and the contact was again informed that the difference in the speed displayed was normal. The vehicle was not repaired. The failure and current mileages were 429. Updated 8/29/11 *cn updated 09/16/11
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