I had just filed a complaint on my cts and thought I should add that it almost stalled out on a steephill with a major intersection, quit after I started it in my drive on a level ground. No stalling sound to give warning. I am sure there is more, but these are the easy ones. Again, cadillac customer service said it the stopping in traffic only happened once, so not so bad!
2013 Cadillac CTS electrical complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
My 2013 cts has had a number of prior issues but at this time, I started the car, got into traffic and the vehicle just stopped running. It everything quit. I had no power to steering, brakes, lights. I coasted partway into a parking space I=on the side of the road but did not have enough momentum to fully pull into the space as I was headed up a slight incline. I was stuck with my rear end in traffic and no ability to move. I turned off the car and restarted and it started up. This is not the first issue as about half dozen times the car has refused to engage when I have turned the key. Nothing happens. No battery sound, nothing. I have called onstar several times to get confirmation of issues and they have not been able to detect an issue. I feel my life is at risk as well as others of the public and cadillac customer service has just told me since there is no proof this happens and they cannot reconstruct it happening they cannot buy back the car. Already the motor fan had to be replaced, it has rolled back 4-5 feet while in drive it has refused to move when in drive, I put it back in neutral, back to drive and the transmission gave a huge clunk and it drove forward. The vehicle locked me in. I could not pull up the locks, could not open with the clicker, would not open with the window down and pulling on the exterior handle. I had to climb out the passenger side door. The car was giving off a raw gas smell when idling in the am. This may have been fixed as it has not done it lately. They must think I have nothing better to do than make up complaints about their product.
Tl* the contact owns a 2013 cadillac cts. The contact stated that while reversing at approximately 2 MPH, the steering wheel seized and the vehicle stalled. The brake pedal was depressed but the vehicle rolled and crashed into a pole. The vehicle was able to restart. A police report was not filed and there were no injuries reported. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,474.
This car on your list shows "recall incomplete" ! This is not correct! Recall was corrected by me (owner at home) with the gm kit and I sent the enclosed gm recall signature form to 'recall processing center, po box 909989, milwaukee, wi, 53209, as instructed! Form dated sept. 16, '14. Please check your/ gm cadillac records!! [xxx], lease /owner information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 cadillac cts. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle restarted immediately but the failure recurred. The vehicle was towed to a dealer for diagnostic testing. The contact received a notification for recall the federal safety agency campaign number: 14v394000 (electrical systems). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Tl* the contact owned a 2013 cadillac cts. While driving approximately 15 MPH, the contact lost control of the vehicle and crashed into a tree. The vehicle was destroyed. The contact sustained injuries that required medical attention. The contact received a recall notice for the federal safety agency campaign number: 14v394000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
Recall campaign number 14v394. Replacement key rings sent to "fix" problem. This does not solve the problem. It makes me aware of the issue, but does not prevent any future owners from attaching extra weight to key ring. How will this prevent future owners from risk of accident ? This is a lame repair.
Tl* the contact owns a 2013 cadillac cts. The contact stated that while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle restarted and the contact was able to drive normally. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The failure recurred. The contact received a notification for recall the federal safety agency campaign id number: 14v394000 (electrical system). However the parts needed to perform the repairs were unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 300.
I received a set of from tiny keyrings ( gm## 23271934) to place on my rke transmitter to satisfy recall 14v394. Instead of replacing the perhaps defective ignition switch they sent me about a dime's worth of cheap key rings that will keep me from having my house key and other keys normally carried on the key ring. I would have to carry two key rings, one for the car and one for the rest of my keys. I find this unacceptable. If the ignition switch is defective and dangerous it should be replaced.
Tl* the contact owns a 2013 cadillac cts. The contact received a recall notice for the federal safety agency campaign number: 14v394000 (electrical system), but believed that the recall remedy was insufficient. The contact stated that the two replacement keys that the manufacturer sent dangled on his knee and the seat adjustment was uncomfortable. The manufacturer was notified. The contact had not experienced a failure.
I received a recall notice on my cadillac cts 2013 regarding a defective ignition system, gm's remedy for this potentially deadly defect is two small rings to add to the key ring. They state the problem is the key ring carrying extra weight may unintentionally move the key from the on position which could cause the engine to turn off, driver losing power, and air bags will not deploy. The two small rings they sent to put on the key fob will not prevent this from happening. I cannot believe this is gm's answer to such a serious defect. I read in the paper that they are allocating monetary settlements to people who have lost loved ones because of this ignition failure, so why wouldn't they replace the ignitions so that there is no more chance of loss of life. We are extremely surprised and disappointed that gm is not acting responsibly on behalf of the people who buy their product. We have always supported american made cars, specifically gm. For such a serious problem, 2 small rings to add to a key ring, that will not in any way diminish the weight on a key ring, is a laughable solution, except this is in no way a laughing matter. It could mean the loss of my life, or my loved ones. Hopefully, someone with authority will step up and make this right. Campaign id number for this recall is 14v394.
My 2013 cadillac cts was recalled for unintended rotation of the ignition switch. All that the recall required was to add a second small ring to the key and give me a paper telling me not to attach any thing to the key including the key fob. However, the dealer attached the key fob to the key. They just place the paper on my dash so I didn't read it till I was at home. I called the dealer service department and they said I should remove the fob. Is it acceptable the leave a defective part in a car and just tell you not to add anything to the key ring to try to prevent the problem from occurring?
Not an actual incident with the vehicle. Writing to advise of inconsistent information concerning recall for ignition. Usually get a monthly diagnostics report from onstar around the 7th-12th of each month. July's report made no mention of recall. When I when on to onstar.com to renew minutes it said car is recalled. Called onstar, was transferred to cadillac customer assistance (cca), and was told recall was issued after report.. However cca said that recall number on onstar website was wrong. That number was associated with a silverado. But, while on the lengthy hold, found on the owners website (at cadillac.com) 2 recall numbers that are associated with my car (n140172 issued jul 21, and n140497 issued aug 4), that are still on the website. Received my aug diagnostics report, and no mention of a recall. Called onstar to ask why no mention of recall, and the advisor said the diagnostics report is the "most up to date information, and my vehicle is safe to operate", and not to worry about putting my other keys and the fob back onto the key ring.
Tl* the contact owns a 2013 cadillac cts. The contact was concerned of the vehicle being unable to change gears and the potential of the vehicle stalling intermittently. The manufacturer was unable to confirm if the vehicle was included in the federal safety agency campaign number: 14v394000 (electrical system: ignition). The dealer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 cadillac cts. The contact stated that the vehicle stalled without any warnings. The vehicle was restarted multiple times and the failure recurred. The vehicle was taken to an authorized dealer. The technician was unable to duplicate or diagnosed the failure. The technician advised the contact to only have the key and fob on the key ring. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
I just bought this vehicle 5 days ago. Yesterday when I stopped at red traffic light and the car lost power without any warning. I had to shut it down and restart it and then it came back to full function. The reason I filed this complain is that I am afraid that I could be killed if my vehicle was on the high way. I will bring it to the dealer when I have my days off. I am afraid someday I could get serious trouble.
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