Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.
2014 Cadillac CTS suspension complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
I cannot get my vehicle repaired in the allotted time due to parts not being on hand according to the dealership.
My rear differential sys is making a loud grinning noise, I contacted cadillac customer service 04/28/20, to see if it under recall status and I was advised it was not. I have researched that this is a very common problem for the 2014 cts. I have 98139 on my cadillac and I don't think I should have problems like this. That loud grinning and whining sound is very annoying and embarrassing. I thought it was my brakes at first however I took it to a mechanic and was advised my rear differential system is causing the winning and grinning sound.
Front lower control arm bushing failure of all subframe bushings. To include driver and passenger sides totaling 4 bushing failures. Failures perpetuate excessive movement of the lower control arms. Results: unsolveable misalignment, in extreme situations allowing movement of the wheel camber +/- approximately 1" at speeds exceeding 25mph causing great safety risk.
When I turn the wheels left or right either going forward or backward, there is a hitting noise that feels like the front tires will come out of the accel and this happen while in motion on city streets ,it would be more dangerous if it is on high way
Tl* the contact owns a 2014 cadillac cts. The contact stated that the front passenger side hub bearing was failing because the parts in the vehicle were deteriorating quickly after installation. There were no warning indicators illuminated. The vehicle was not towed. The vehicle was taken to ken batchelor cadillac (11001 w. Ih-10, san antonio, tx 78230 210‑690‑0700) where the technician stated that there was a default with the replacement parts failing prematurely. The vehicle was repaired. The manufacturer informed the contact to submit the complaint in writing for additional assistance. The failure mileage was 88,000.
Tl* the contact owns a 2014 cadillac cts. While driving 60 MPH, the steering became difficult to maneuver and the passenger side of the vehicle dropped downward without warning. In addition the windshield fractured. The vehicle was taken to the dealer where it was diagnosed that the rear passenger side struts fractured and needed to be replaced along with the windshield. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated 05/10/17*lj
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