The contact owns 2016 Cadillac CTS. The contact stated while driving at various speeds, the vehicle lost power steering functionality. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 25V175000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 93,942.
Cadillac CTS power steering loss problems
26 of the 2,220 owner complaints about the Cadillac CTS describe loss of power steering, most of them for the 2005 model year.
- owner complaints
- 26
- worst model year
- 2005
- typical mileage
- 61,998
By model year
- 20172
- 20161
- 20141
- 20131
- 20112
- 20103
- 20092
- 20083
- 20071
- 20061
- 20055
- 20041
- 20033
Often reported together
Loss of power 6Won't start 3Stalling 2Fuel pump 2Fuel gauge 2Engine failure 2Check engine light 2Brake failure 2
What owners say
The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.
Steering wheel turns but no steering at wheels ,steering wheel just spins
All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THANK Goodness for AAA. I was told this happened because of a plug in wiring to heat or warm the washer fluid. It is available for inspection. My safety was impacted because, I had no power steering, flickering lights and smell of burnt stuff. My problem was fixed by an independent shop. My vehicle was not inspected by a GM dealer or my insurance. Was inspected by an independent shop that it was towed to. Warnings prior to incident: I would turn the ignition and nothing. But that would only happen several weeks apart. I thought maybe the starter was going, but it was odd because it was so many weeks far apart that it would happen. It might have been a total of 4 times since October of 2024. During the incident, power steering warning came on, charging system came on and the car sounded like it was barely running. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.
The contact owns a 2010 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent dealer, who diagnosed that an unknown sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was then taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was taken back to the independent mechanic, who performed an unknown repair; however, the vehicle made abnormal sounds. Additionally, the RPM and power steering assist failed to operate as needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
Tl* the contact owns a 2008 cadillac cts. While the vehicle was stationary, the electrical system failed and the control panel became inoperative. In addition, the power steering failed and the steering wheel was extremely difficult to turn left or right. Kuni chevrolet cadillac (2449 fulton avenue, sacramento, california 95825, (916) 538-7217) diagnosed that the power steering pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall for the failures. The failure mileage was approximately 98,000.
Steering is hard had rack and penuin replaced along with power steering pump now will not start because of repairs been in shop 6 weeks at dealership last two weeks
Tl* the contact owns a 2014 cadillac cts. While driving 60 MPH, the steering became difficult to maneuver and the passenger side of the vehicle dropped downward without warning. In addition the windshield fractured. The vehicle was taken to the dealer where it was diagnosed that the rear passenger side struts fractured and needed to be replaced along with the windshield. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated 05/10/17*lj
Tl* the contact owned a 2007 cadillac cts. While attempting to make a turn at approximately 15 MPH, the vehicle independently veered to the right and unintentionally accelerated without warning. In addition, the vehicle experienced a loss of steering and the brake pedal was depressed, but failed to respond. As a result, the contact crashed into a tree. A police report was filed. The contact sustained a neck injury and pain to the right knee and foot that required medical attention. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer was notified of the failure. The failure mileage was not provided.
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
- Risk
- A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
- Remedy
- Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1‑800‑333‑4223 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252497020.
Recall number 25V175000 · Recall details
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
- Risk
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Recall number 19V086000 · Recall details
Steering: linkages
- What is wrong
- On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
- Risk
- If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
- Remedy
- Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1‑866‑982‑2339 or chevrolet at 1‑800‑630‑2438.
Recall number 04V273000 · Recall details
Steering
- What is wrong
- Some passenger vehicles have a condition in which the intermediate steering shaft bolt may be loose.
- Risk
- An improperly tightened bolt could loosen, resulting in separation of the upper and lower steering shafts causing a loss of vehicle control. If this happens while the vehicle is moving, a crash could result without prior warning.
- Remedy
- Dealers will inspect for the presence of the intermediate steering shaft bolt and ensure that it is tightened to the proper specification. Owner notification began march 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1‑800‑458‑8006.
Recall number 03V115000 · Recall details
Questions about the Cadillac CTS power steering loss
Which Cadillac CTS years have loss of power steering problems?
The model years with the most reports are 2005 (5 complaints), 2003 (3 complaints) and 2008 (3 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Cadillac CTS?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history