2003 cadillac deville with approx. 65,900 miles on 07/11/07. The "service engine soon" warning light appeared on vehicle control panel & took vehicle to dealership same date 07/11/07. Dealer performed oil change & informed that entire transmission is about to fail & quoted $4,027.00 for repairs. Dealer refused to honor warranty past 50,000 miles & informed entire cost was the responsibility of the customer. Gm was contacted & refused to provide any financial or repair assistance for defect and repeatedly delayed any decision until approximately 08/02/07 (after repeated attempts by customer to contact/resolve problem), other than a $1,000.00 customer loyalty certificate to buy a new car on approx 8/02/07. Gm representative called & recorded phone conversation with customer without customer advance knowledge or consent on 8/01/07 & 8/02/07. Customer had gone to dealership (2nd time) & dealer service mgr. Refused to assist in any way (in person) & stated he will not help & stated his displeasure that gm was contacted. Cadillac was therefore taken to aamco at cadillac owner's expense for complete transmission replacement. Another issue, "check coolant level light" had been brought to dealership attention (while previously under warranty) & told us to disregard/not worry about it approximately last three times car was in to dealership for oil changes (over approximately six months). Customer was told this is not any safety issue & to disregard "check coolant level light". Issue remains unresolved due to assurance of safety from dealership.
2003 Cadillac Deville transmission complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The "service engine soon" appeared many times on the dash of my 2003 cadillac deville. After 4 diagnoses it was decided that the transmission was defective and required a $4200 repair.
I own a 2003 cadillac deville with 70,700 miles. The "service engine soon" warning light appeared on vehicle control panel february 1, 2007. Local car repair technician identified and cleared warning code. Suggested I take to cadillac dealer if the warning light reappeared. Warning light came on again wed, february 7, 2007. I made an appointment with repair shop on february 9, 2007. The torque converter, seals, gaskets and valve were replaced and the car was repaired. Old part was not given to me. My concern is this same repair has been necessary for two other cadillac deville car owners that I personally know within the past two years. One vehicle had approximately 60,000 miles on it while the other had 150,000. When speaking with the cadillac customer service associate, I was told there was no recall for my vehicle. They were not interested in details of my repair or concern for a possible defect.
Multiple failures with 2003 cadillac. The check engine light illuminated, cruise control ceased and the transmission had to be repaired. *bf . The consumer was traveling in a heavy rain storm when the head lights and dash board lights went out. The head lights eventually came back on until another heavy rain and they went out again. Consumer was told the water pump was leaking and that was the reason the check coolant level reading was being displayed. *tc
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