Air bags recalled about a year ago and still not fixed.
2007 Cadillac Escalade ESV airbags complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Takata recall - gm issued a recall for our vehicle in may, 2016 and to this date, dealers are still reporting no parts available to fix the defective air bags. We contacted cadillac customer service about this and we're told it may be several more months before parts are available or the federal safety agency closes the recall without repairs. The problem is we've been trying to trade the car in on a new vehicle, however no dealers want the vehicle as they cannot resell them with a pending recall and no parts are available to fix it. What is our recourse in making a claim with gm against the amount they have devalued our vehicle?
Tl* takata recall. The contact owns a 2007 cadillac escalade esv. The contact had not yet received notification, but was included in the federal safety agency campaign number: 16v381000 (air bags). The dealer was unable to determine when the manufacturer would supply the remedy and parts for the recall repair. The manufacturer was unable to provide a specific time frame that the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 cadillac escalade esv. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
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