2015 Cadillac Escalade electrical complaints

Filed Dec 7, 2018 · Electrical · 100,000 miles · MI

Here's a youtube link for the previous complaint that I filed..... It is for the rear hatch locking mechanism with an open flame. I previously reported the rear hatch locking mechanism failure back in april may and the rear hatch was not locking and it was not actually closing all the way. My granddaughter almost fell out of the back of the vehicle why was driving down the road. I did ask gm to note the rear hatch locking mechanism failure issue . Https://youtu.be/xcehknddghu

Filed Dec 6, 2018 · Electrical · 100,000 miles · MI · fire

Vehicle had an open flame in rear hatch locking mechanism. I have a video too.

Filed Nov 18, 2018 · Electrical · 133,342 miles · IL

I received a recall letter october 2018 stating the vehicle may experience a temporary loss of electric power steering. I had work done on september 24, 2018 at castle buick for that problem. I should be reimbursed for the cost of repair that was covered by my own extended warranty. It cost me $1,037.18 plus $170.00 deductible, which totals $1,207.18. I then received a letter dated november 12, 2018 from cadillac customer assistance stating that the repair that was performed at gm was not the repair covered by the recall. The problem was for the steering. The steering wheel was snapping back when I tried to turn which was causing my wrist to become sore. It was a steering problem in the beginning, and I had no control over the automobile. Gm put a whole new motor assembly in the car instead of rectifying the problem of the software.

Filed Dec 3, 2017 · Electrical · NC

I have experience several times when I went back to get in my vehicle an it wouldn't start. I have an appointment to take it to the dealership next week. Iu am so upset with gmc.

Filed Dec 3, 2017 · Electrical · 45,000 miles · NC

The cue system gets stuck an sometimes it changes buy itself. It will not let you change the it will freeze for a long period of time.