Cadillac Escalade fuel gauge problems

Filed Oct 28, 2026 · Electrical · CA

I own a 2021 Cadillac Escalade Premium Luxury with approximately 47,000 miles. On Oct 11, 2026, after stopping for gas, I noticed shortly after driving away that my entire digital instrument cluster was black. I had no speedometer, fuel gauge, mileage display, or dashboard warning indicators, although the center infotainment screen worked. I do not know whether the display went black when I restarted the vehicle or while driving; I discovered it while driving. The display worked again after I shut off and restarted the vehicle after a few hours. I scheduled an appointment with Cadillac of Calabasas on Oct 11, but the earliest available appointment was Oct 21, 10 days later. Around Oct 13, my vehicle also displayed a “Service Driver Assist System” warning, which returned on Oct 22. When I brought my vehicle to Cadillac of Calabasas on Oct 20 (trying to drop off a day early), the advisor checked for open recalls and said there were none. He incorrectly stated my warranty expired in July 2025; Cadillac corporate later confirmed my CPO warranty expired July 11, 2026. I was told the dealership was backed up at least another week and everything would be paid out of pocket. No diagnosis or repair was completed as I could not leave my car for a week. Despite multiple contacts with Cadillac Customer Assistance (case 116067222), these problems remain unresolved. I have photographs and video documenting the instrument cluster blackout and driver-assistance warning and can provide them upon request. I am concerned about losing critical driving information and the reliability of my vehicle’s driver-assistance systems. I am requesting the federal safety agency investigate these potential safety defects.

Filed Nov 7, 2025 · Driver assistance, Engine · PA

Having it at four different dealers have not corrected the infotainment screen, adaptive cruise control phantom braking, electrical display issues such as ambient temperature, malfunctioning fuel gauge. Check engine notification was on, they seem to have corrected that, the next notification was service rear axle. Back up camera fails intermittently. I have had it to the dealer nine times, GM won't do a buy back I guess until they are sued. Also, dealer changed the oil to a thicker viscosity due to the engine recall. All the above ongoing for a full year.

Filed May 18, 2018 · Electrical · 62,000 miles · NC

Tl* the contact owns a 2004 cadillac escalade. While driving 50 MPH, the stepper motor for the instrument gauge cluster dashboard failed. The failure caused the speedometer, fuel gauge, and tachometer to display the incorrect readings and fail completely. The contact took the vehicle to the dealer (hendrick and carrey cadillac, 101 team hendrick way #101, cary, nc 27511) and was informed that the failure was a known issue; however, the contact missed the special roll out program to get the vehicle repaired. The manufacturer stated that nothing could be done and referred the contact back to the dealer. The failure mileage was 62,000.

Filed May 30, 2017 · Steering · 19,000 miles · UT

My vehicle pulls to the left aggressively none stop and its bad enough to were you take your eyes for a second to look at the fuel gauge and you are already in the middle of the other lane. The cadillac dealership has performed work on it and replaced parts,in a few words they told me..we have done our best. As of today 5/29/2017 I am still fighting with my steering to keep my vehicle in lane. Thanks for looking into this.

Filed Sep 10, 2015 · Electrical, Fuel system · 110,000 miles · SC · crash

The control or instrument panel is going haywire has been for some time and the display of the odometer and the gear prnd is always out this is an issue I have seen with 6 other gm vehicles with the same issue and appct ears to be thexact same part or dispkay also the entire cluster for the driver works interminetly and displays things that are wrong when they are not and inot displaying issues when they are present.. Fuel speed RPM etc everything.. This has caused me to accidentally back into something by not knowing what gear its in.. Also several pullovers by authorities as I was unable to read my speed weather I was going to slow or a little above the limit it also causes visibility issues when the lights begin to gobhaywire flashing bright to nothing at times... It has caused the transmission to fail as it was driven in the wrong gear.. It has caused the fuel pump to burn up not knowing fuel levels it has caused thermal breakdown in the motor due to oil luvels pressure being displayed incorrectly... Among other issues with electrical.. This single issue over time has caused so much repair and needs for the vehicle... Tapping it to get it to stop so u can see.. To the glare of it being lit up like a christmas tree... The.mileage and the prnd is out just like on many other gm cars and trucks... This is a major issue... Caused transmission to go.. Caused fuelp pump and lines to getbcligged and burnt up not displaying correctly messages or signals along with the guagee.. The lcd display is found in other hm vehicles and when I seebthem most are all experincing this issue.. Please help this is an obvious defect and should be looked into and adressed by general motors. This has been an ongoing issue since a short time aftwr ii purchased the truck. Leads and makes me wonder if other things such as airbags or other electrical issues are present... And not know..

Filed Aug 5, 2015 · Airbags, Fuel system · 180,000 miles · IL

Tl* the contact owns a 2005 cadillac escalade. The contact stated that the air bag light illuminated and the fuel gauge fluctuated showing the incorrect fuel level. The contact mentioned that an abnormal noise emitted from the wheels. The failure occurred without warning. The vehicle was taken to the dealer. The technician was unable to diagnose the failures. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 180,000.

Filed Aug 8, 2014 · Electrical · 106,000 miles · NH · fire · 1 injury

We were pulling out of a parking lot after the SUV was parked for over an hour. When I smelled something burning. Smoke started pouring in side the car on the driver side from under the dash board. We pulled off the road and called 911. Opened the hood and 3ft flames shot out, the alarm went off as smoke and flames filled the air. A lady in a home nearby ran out with a fire extinguisher to assist. Fire and police came, report was filed. My lungs burned for weeks after and I had a chronic cough. The car was towed to the dealer. The dealer found it to be a manufacture defect but gm refused to work with us on costs. We had to pay full price out of pocket for repairs. I filed a complaint with bbb, gm, and many others but got no assistance. I also had issues with this SUV and the transmission failed at 100,000 miles which the shop said it was unusual but for a transmission to fail at this low of miles but in these transmissions it is a known problem. It could have caused an accident if failing on the highway when doing 65 and locked up. There have also been issues with the fuel level sensor which many people have also reported, defective windshield which gm refused to replace. The film over the windshield was defective which caused blurry vision in the drivers line of view. I had to pay to replace the windshield. Gm has not backed any of the issues with this SUV. It has been a lemon since day one. I have all receipts for repairs.

Filed Apr 9, 2014 · Airbags, Brakes · 25,000 miles · CA

After approximately 1 year the truck started releasing the brakes on its own while descending a mountain and had to reapply to engage for brakes to work this has happened at least 10 times since we bought the truck. Its was inspected at the dealership where it was bought and nothing was ever done . I was told it was normal for this to occur and nothing was wrong with the truck. Other issues are the electrical in the dash has shorts and sometimes the A/C does not work and comes on by itself. The gauges ,speedometer and fuel gauge do not work anymore and the air bag light stays on . This truck was purchased with zero miles on it and purchased for over $ 70,000 and now only has 103,000 miles on it.

Filed Aug 16, 2013 · Brakes, Electrical · 95,000 miles · NH · fire · 1 injury

I purchased a 2007 escalade and have had it for just about 1 year. So far I have had to replace a defective windshield, hubs, evap sensor, purge valve, fuel level sensor, transmission, defective rims, plus the normal wear and tear items....brakes, rotors, battery. All of which happened to go right around 90,000 to 100,000 miles. I contacted cadillac to address the issues and compensate some costs as this SUV has always been regularly maintained with the best products available including synthetic oils. They refused to work with me.... Well today the icing on the cake. My grandfather passed away this week, while moving his personal belongings and having a full truck load of them the truck caught on fire. Smoke began to pour in from the dash by the windshield the under the dash. I opened the hood and flames shot out burning my hand. The police & fd came. Thank god for the family in the home near by who ran out with a fire extinguisher. I had to pay for a tow from maine to nh. I was out of state, the dealer is closed until monday. Find a vehicle to use to go to ny where the funeral service are being held. This vehicle is undependable, unreliable, junk that is unsafe. Not only is it because this one is a lemon but because they do not back the product. Gm does not care about the publics safety. They don't care if folks get injured or killed. Many of the issues I have had are safety issues but gm dose not find them to be. If a transmission locks up when you are doing 65 on a highway and drops to 20 I think that's a safety issue. At least that is what I have been told by multiple mechanics. If your windshield is defective due to the plastic and glass separating and you can't see to drive, that too is a safety issue. If your hubs go bad your wheel can come off at any speed...another issue. And if you are trapped in a burning car. I would also say that may be an issue too.

Filed May 6, 2002 · Fuel system · OH

Fuel gauge was inadequate to the amount in the fuel tank. Vehicle has a 25 gallon tank, and would empty in 200 miles to a full tank. The sum pump (pulls the gas to the tank) broke completely and was lying at the of the tank. Dealer was notified. Please add more information.