Tl* the contact owns a 2010 cadillac srx. The contact stated that after opening the rear power liftgate door, the door erroneously closed while the contact was partially inside the hatch area. The contact was temporarily entrapped and had difficulty exiting from the powered door. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
2010 Cadillac SRX body complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Vehicle has a moon roof design that utilizes drain tubes to direct water away from the roof area. The drain system failed allowing rain water to enter the passenger compartment. Water soaked the floor area where wiring was routed to the rear of the vehicle. This caused the wiring harness to fail due to water contamination at the connection points. Rear hatch began to open uncontrollably on multiple occasions. Rear hatch finally failed and would not open under any circumstances. After researching this I found that this is happening to other owners of this type of vehicle.
Paint peeling on side mirror and hood.
Rear hatch automatically opens when I'm driving, when my vehicle is parked and locked, and also when my vehicle is on but idling either in a car wash, stop light, or stopped in traffic. This occurs randomly and sometimes the hatch will not shut until I turn off the car.
The rear hatch opened on it's own. This most recent time my husband did not notice that it had happened & entered our garage with it up, breaking the window & wiper unit. As we thought back, I had one time within the past 3 mo. When I was driving & discovered it was up. Also, each of us had one time when we came out of a store & found it up, even though we always lock the vehicle. We each dismissed these earlier incidents thinking we must have done something wrong. We are having the dealership that repaired the damage check to see if they can find some defect that would cause this problem.
Water drain from moon roof separated and water fluid ed the vehicle short in out many components. Took in for service had to pay $1900. This should have been covered I feel that this repair should have been completed at no cost to me. Being that there were at least five other vehicles in the same dealer repair shop at the same time. Spoke to the technician repairing the car before mine and was told he knew actually what the problem was. He showed me that the drain tube came from the factory pulled to short and tight and when there is a heavy rain the run off caused the tubing that run down the front windshield end pillars to separate which then leads to water filling the interior cabin of the vehicle, in between the doors, over the dash and it's interior components, down into the lift gate and onto the interior flooring which it had and flooding it.
Vehicle has an electric operated rear hatch. Vehicle was in the garage, not running and wife had opened the rear hatch and was removing items from the back when the hatch activated and closed on it's own, knocking her down and pinning her under the lid. She managed to free herself but received bruises on her arm and a sore neck.
Rear power door (liftgate) reverses when opening and shuts by itself. This happens about 75% of the time I open the door. It usually reverses when 1/4 to 3/4 open, then shuts completely. Re-opening the door normally succeeds without a problem. I was hit on the head last year by this. The local cadillac dealer is unable to fix this and they say detroit has no answer.
2010 cadillac srx. Consumer writes in regards to driver side frame blocking the view of the roadway when making a left turn *tgw the dealer did agree, there was a blind spot. However, there was no remedy.
Tl* the contact owns a 2010 cadillac srx. The contact stated that the rear door latch failed and would sporadically open independently. The vehicle was taken to the dealer who replaced the rear door latch. There were no recalls for the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 56,000.
Tl* the contact owns a 2010 cadillac srx. The contact was driving 3 MPH and attempting a left turn when he noticed that the driver side frame was blocking the view of the roadway. The vehicle was taken to the dealer but was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000 and the current mileage was 15,000. ..updated 01/04/12 *bf updated 01/09/12
Tl* the contact owns a 2010 cadillac srx. The contact stated that the automatic hatchback button was too sensitive and too easy to access. The contact expressed concern over the possibility of the hatchback door unexpectedly closing as a result. The contact also stated that the hatchback door collapsed on top of her, causing a head injury. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 20,000.
If you have the remote in your pocket or purse and you bump it while getting into the car you can open the rear door without realizing it. The rear door opened twice while I was getting in and I didn't realize it had opened till I reached my destination the first time and the second time I didn't realize it till I was driving down the road. I am hard of hearing so I didn't hear that it was open and there was no alarm or indicator light saying the door was open.
I was t-boned on the right side of the car. I was traveling about 10-15 MPH. The vehicle that hit me was traveling about 10-15 MPH. Upon impact my auto. A cadillac srx SUV flipped over on its left side. It appeared as though my car did not slide sideways at all from the impact but just flipped over on the left side.
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