The timing chain jumped a tooth cause I live in rus code p016p017
2011 Cadillac SRX engine complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
There are 7 recalls on this vehicle and the mechanic verifies that none of the recalls have been performed
Tl* the contact owns a 2011 cadillac srx. The contact stated that the while operating the vehicle, the engine temperature was very hot and smoke was present coming from under the vehicle. The vehicle was turn off and parked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.
I have had an issue with the timing chain twice on this vehicle. The first instance was in sept. 2017 when the vehicle had 84k miles. Gm assisted with the cost of the repair. Less than 20k miles later and a year later, the same problem has occurred. The dealership let me know this was a 'known factory issue'. Gm is not accepting responsibility. This is absurd the gm aid not recognizing this as an issue and issuing a recall.
Tl* the contact owns a 2011 cadillac srx. The contact stated that the check engine indicator illuminated. It was discovered that the timing belt was stretching and could prevent the vehicle from being operable. The dealer (gerry lane cadillac, 10945 reiger rd, baton rouge, la 70809, (225) 341-3066) stated that they were unaware of the failure and offered a 15% discount towards the repair that cost over $1,800. The manufacturer stated that as long as it was not a safety issue they were not going to recall the vehicle. The manufacturer did not offer to assist with the repair cost. The failure mileage was 100,300.
This problem has been happening since I bought car with 9000 miles on it the dealer claims it is the transmission learning your driving habits, I do not agree. What happens is at any given time when the accelerator is pushed the engine/transmission will hesitate. This is happening with more frequency and more lag time. It does not matter if you are merging at 50 MPH or turning right on red. The dealer also claims this is a common complaint. As a ase certified master advance level technician with 35 years experience I believe this is a software or programing problem and can only be repaired by gm ,but doubt that will happen till people die. These cars are losing a lot of resale value as this problem continues to grow and is more well known, this I learned first hand when I tried to trade-in for new.
Tl* the contact owns a 2011 cadillac srx. While driving various speeds, the contact heard a loud noise and the check engine indicator illuminated. The contact drove the vehicle to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
Tl* the contact owns a 2011 cadillac srx. While driving 50 MPH, the vehicle inadvertently decelerated to 20 MPH. The vehicle stability engine and engine power reduce warning indicators illuminated. The issue recurred several times while the contact was driving the vehicle to the dealer. The contact stated that the vehicle needed to be turned on and off to correct the issue. The vehicle was taken to the dealer where the issue could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 78,892. Updated 01/27/17
Tl* the contact owns a 2011 cadillac srx. While driving 20 MPH, the vehicle began to hesitate when the accelerator pedal was depressed. There were no warning lights illuminated. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the mass flow sensor failed and needed to be replaced. The vehicle was repaired. When the brake pedal was depressed, it traveled to the floorboard. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000. ...updated 04/26/16 *bf the consumer stated the vehicle was repaired by replacing the master cylinder.
The vehicle hesitates when accelerating on highway at about 40 to 50 MPH. Vehicle just stalls out when driving.
The first occurrence was in september 2011. I was headed to italy and had to drive my vehicle to atlanta so it could be inspected and shipped. The day before I received a total service from the dealership. That morning I pulled into the gas station to get gas. As I tried to pull off, the stabili trak light and check engine light came on and the car would not accelerate. I immediately turned the car off and waited a few minutes before turning it back on. After turning the car on I was able to put the car in drive and continue on my trip. The stabili trak light turned off however the check engine light remained on. I later called the dealership however, they could not state what the problem was and instructed me to reset the vehicle by turning it off and turning it back on after a couple of minutes. It happened one other time while in italy and I did what the dealership suggested and reset the vehicle. It seemed to be a temporary fix. Since returning back to the states, and being in my current residence for over a year, I began to receive safety recalls that were dated in the summer of 2014. I started to do research on all recalls for this particular make and model and found one relating to the transmission cable. My car has all the issues relating to the recall however my car was not placed on the list. I brought the matter up to a dealership close to my location and was told I would be held liable for the defects as the transmission cable recall did not relate to my vehicle.
As I approached an intersection with a green traffic light a vehicle driving on the crossing street failed to stop at red light and I had to accelerate to avoid being hit and my vehicle failed to accelerate and almost got hit . As I tried to resume my travel and enter a freeway my car would not go over 35 miles per hour until I had to stop and shut off the engine and restart , it then functioned as it should . This is the second time this has happened upon acceleration . I then reported this to general motors customer support and was told to take the vehicle to a dealer . I did and was told they found nothing wrong , and failed to repair. Upon researching I have found that this is a common problem with this 2011 cadillac srx.there are reports on a cadillac user forum that have had the transmission computer module reflashed as a solution . I have mentioned this to cavender cadillac of san antonio but they refused to attempt this solution .
Engine has created a bad acceleration. And air cond.malfunction.
Experienced several instances of vehicle being very hesitant to accelerate which is dangerous when trying to enter interstate traffic. Being told that this is just a characteristic of the type of engine is not a good or professional response. Needs to be addressed by cadillac.
Driving down the road at 45 MPH and engine dies. Complete lose of engine power, steering and braking. Has happened twice. Can only imagine what would happened if I had been driving on highway at 70 MPH. Did manage to manhandle the car to the side of the road.
Tl*the contact owns a 2011 cadillac srx. The contact stated that when driving at any speed, the vehicle stalled without warning. The vehicle was taken to the dealer but was not repaired. The manufacturer was contacted and advised the contact to take the vehicle back to the dealer for repairs. The contact referenced the federal safety agency campaign id number: 11v595000 (power train: automatic transmission) but did not receive confirmation that the vehicle was included in the recall. The vehicle was not repaired. The failure mileage was 17,000 and the current mileage is 28,000. Updated 09/19/12*lj updated 09/27/12
Air conditioner makes a loud noise and can be heard from a far distance. We have tried 3x to have repaired and no one will fix problem. The last service manager changed the blower and the car made more noise after changing this part. We have yet to drive car for a full month due to being in shop on three occasions.
Tl* the contact owns a 2011 cadillac srx. The contact stated that the vehicle stalled while driving 25 MPH. The contact also stated that the vehicle would not accelerate when making turns. The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was operating as intended. The vehicles computer was adjusted, but the failure continued. The failure mileage was 5,000.
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