2012 Cadillac SRX engine complaints

Filed Sep 10, 2014 · Acceleration, Engine · 17,792 miles · MD

I was attempting to gain speed when all of a sudden my vehicle lost acceleration and the engine rpms increased as if my vehicle was accelerating. I took it to the dealer and my transfer case module needs to be replaced.

Filed Jul 1, 2014 · Engine, Transmission · 21,000 miles · MD

Tl* the contact owns a 2012 cadillac srx. The contact stated that once the accelerator pedal was depressed the vehicle hesitated. The vehicle had not been repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 21,000. The VIN was not available. Updated 8/11/14

Filed Jun 29, 2014 · Engine · 3,000 miles · OH

Loss of power. Two months after we had purchased this new srx, my wife and I were driving south on interstate 77 in north carolina at 65 MPH when suddenly the car had no power. I was in the left of two lanes and was able to steer and brake into the median which was divided by a concrete barrier from the north bound traffic. I put the car in park, then pushed harder and harder on the accelerator, but there was no sound, no power. Gm offered to tow us to the nearest dealer, but no one was open because it was sunday. So we decided to try to restart the car. I pushed the brake and ignition and it started. I slowly moved onto the highway and accelerated. The car worked. After arriving at my destination, I took it to a cadillac dealer who was unable to find any codes stored and could not duplicate the problem. Then early in 2014, the same thing happened, this time as I came to a stop--no power, car restarted, no codes, could not duplicate. Both dealers said that gm had not sent them bulletins about this problem.

Filed Dec 20, 2013 · Engine · 8,600 miles · FL

Tl* the contact owns a 2012 cadillac srx. The contact stated that the engine failed without warning while traveling 65 MPH. The vehicle was towed to the dealer, who discovered that there was a hole in the engine motor. The engine and motor were replaced. The manufacture was not made aware of the failure. The failure and current mileage was 8,600. Updated 2/4/14*cn updated 02/06/14

Filed Dec 13, 2013 · Engine · 12,000 miles · MA

The srx 3.6 liter detonates continuously when 87 or 89 octane is used and the outside air temp. Is 70 degrees or above. The current program in the 2012, 2013 and current srx crossovers can not retard the timing enough when the knock sensors sense the pinging. Gm has replaced engines to resolve this issue but has found that it is a software issue and is working on writing a new program for all srx crossovers, they claim a software update in a year. Driving a continuously detonating engine will permanently damage the engine and can cause an unsafe vehicle to the consumer.