Just informed by my dealership while working on recall , that my headlights are defective and need to be replaced at a cost of 2400.00. If not done my car will not past inspection due feb 2022
2016 Cadillac SRX lights complaints
Page 3 of 4: complaints 41 to 70 of 98, newest first, as owners wrote them.
The low beam lights on our 2016 Cadillac SRX are extremely dim and very dangerous to drive at night. This is a know issue and there have been numerous class action Law suits regarding the issue. P.lease help to make my wife's commute to work safer Thanks
At night, headlights do not come on. Only daytime running lights come on. You cannot see properly without headlights.
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the headlights were extremely dim, causing the contact to not see the road clearly. The contact mentioned that the hi-beam was used to see the road while driving at night. The vehicle was taken to the dealer where it was diagnosed that the headlamp assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
After purchasing our 2016 Cadillac SRX we began to notice the head lites were becoming dimmer over time and now to a point that we are unable to drive at nite and need to put high beams on if subjected to nite driving .This creates a blinding hazard for oncoming vehicles. After several attempts of replacing bulbs to improve condition of lites I began to investigate and found that there is a recall for other year models of Cadillac SRX but 2016 is not included. This issue is widespread and undoubtedly will cause accidents and possibly death to motorist. Cadilac is aware of this issue and has yet to recall these vehicles to repair obvious and known issues.
Headlights are too dim. Known issue in this car.
2016 cadillac srx. Consumer writes in regards to a safety flaw with the low beam headlight system. The consumer requested to have the head light assembly replaced.
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night, the headlights were very dim. The vehicle was taken to a dealer where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The headlights are very dim causing safety driving issues at night. I first noticed driving at night returning from a trip to Arkansas driving on poorly lit highways
These headlights have turn so dim its dangerous to drive at night. Its the lens inside that s deteriorating and nothing to do with the bulb. The dealer wants around 1500 to replace. This is a common problem with this vehicle. Cadillac offered only 50% of the repair but when i took it back to the dealer for service I got the run around again even though I had a reference number. Many people will not spend this large amount and it should be recalled. At night I must use the high beams to be safe but that annoys and is not safe to other drivers.
The headlights are extremely dim cannot drive the vehicle at night. If I do use at night I have to use the high beams. Seems to be a know problem with Cadillac SRX. I was told by dealer they would have to replace both headlight assemblies to fix this problem at a cost of over 2000 dollars.
I am concerned with the lack of visibility that my low-beams provide. I live in a semi-rural area, where the streets are not well-lit, there are no curbs, and people walk along the edge of the street after dark. I contacted both Cadillac AND my dealer, and they both told me that it’s possible that the deal has eroded and caused dimming. I was told there was a class action suit that addressed this issue, but it expired before I purchased my car, and I was NOT made aware of it. I believe that Cadillac and Flow Cadillac of Greensboro are responsible, and I would like this remedied as soon as possible. I’m 66 years old, limited income, are am paying dearly for a car that I’m scared to drive at night. I did not realize this last fall/winter, as my nephew was borrowing my car, while his was in the shop (I drove my friends Lexus for the winter). Prior to owning this 2016 SRX, I had a 2007 Buick Rendezvous, with MUCH BETTER VISIBILITY AT NIGHT, and have a difficult time believing the the technology has regressed and Cadillac will not stand behind their product. Please help me. I don’t know what to do. They told me to replace the headlight system would be about $3400.
The contact owns a 2016 Cadillac SRX. The contact stated while driving at night at an undisclosed speed, the contact switched from the hi-beam headlights to the low-beam headlights and was unable to clearly see the roadway because of how dim the headlights were. The contact continued driving to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
headlamps are very dim unable to see clearly at night and when raining
Headlights are very dim and I cannot see at night. Cadillac refused to provide financial assistance.
The contact owns a 2016 Cadillac SRX. The contact stated that the headlamps failed to illuminate while using the low-beam headlamps. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 48,000.
The contact owns a 2016 Cadillac SRX. The contact stated while driving 30 MPH a month after purchasing the vehicle, he noticed that it was difficult to see the roadway because the headlights were very dim. The vehicle was taken to the dealer who diagnosed that the dim lights needed to be replaced and informed the contact he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000.
The contact owns a 2016 Cadillac SRX. The contact stated while driving at various speeds, headlights failed to produce adequate lighting. There was no warning light illuminated. The contact was unable to drive the vehicle at night due to the failure. The vehicle was taken to the local dealer and diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
The headlights are not bright enough they've never been bright enough it's almost like you don't have any headlights at night time if it's dark out. I even change them out once and it's like there wasn't enough power to them to make them bright. I have not very good Vision at night and I can't even really drive the car at night unless it's in the city. A couple of people I have told me they had the same problem with the headlights and even the guy at the auto place told me that his wife had the same car and he changed her headlights and it was still bad so he changed them back and that's exactly what I did. Hardly usable at all at night I wish there was something they could do or find out if there is a flaw in the design because everyone I've talked to that has this year and type of car says the same exact thing and no one has given me any resolution on what they did they just lived with it. I love the car 100% in every other way but the headlights are a incredible Factor for night driving and since I do live somewhat in the country I always have to take the other vehicle at night time.
Headlights when on dim do not light up the roadway. The vehicle is not safe to drive at night unless you drive with the high beams on which of course infuriates oncoming traffic. If you look on the internet, you will find that most cadillac srx from 2010 through 2016 have this problem, yet no recall. Why?
The low beams on my 2016 cadillac are extremely dim and unsafe for night driving. This has been an issue for several years. It is a luxury model with no fog lights. This problem should be the corrected by gm/cadillac and not the owner. This is an extremely expensive repair and is causing serious issues with many srx owners. Previous years are covered by a recall, for some reason this is not.
My head lights don't work good at all and I have got stopped by police several times an got a ticket for bright lighting and stopped for driving with no lights on when I had dem on but the police couldn't even tell I had any on and I have called cadillac on many occasions and all they say is they can't fix them under a recall that I will have to pay 3000 to $3500 to have them fixed, said they have to replace the whole assembly not just lights and I think this is very much a safety issue when I can't see at night with lights on dim and I am tired of getting tickets for the lights being on bright snd when you pay over $45 thousand dollars for a vehicle you would think cadillac would fix it and it would be there responsibility to pay for it
Gradual dimming of headlight low beams over time, making them completely useless & unsafe at night. Must drive using high beams at all times. Safety hazard. (same issue as gm 2010-15 model litigation). Required to replace headlight assembly $2200. Contacted gm, who confirmed there is not yet a recall or lawsuit to reimburse for 2016 or later model repairs for the same known headlight failure as earlier models.
Lighting assembly on this vehicle causes very dim lighting that is unsafe to drive at night. I have to limit my driving to daylight hours only as a full-time uber driver which places restrictions on my earnings. I also am unable to list this vehicle on turo for rental because it would be unsafe for rental drivers. Their is a common problem with the light assembly causing the dim lighting in these vehicles.
I am unable to drive my car at night because the headlights are too dim. We recently replaced the lightbulbs, but this did not help.
There has been a gradual decrease in the brightness of the low beams on this vehicle. My wife is the primary driver of it and doesn't drive it too much at night, but I was driving it recently and noticed how poor the lighting is at night, in particular on wet roads. It is to the point that visibility is not that far in front. If a person or animal was on the road, it probably wouldn't be seen until the vehicle is almost upon it. High beams are not a problem. There is no particular moment that this has happened - it's been over time. From internet research, this appears to be a problem with srx's.
Standard headlights not bright enough to see at night. Need to use high beams
The low beam lights are terrible, have replaced bulbs, but still can hardly see highway this makes it very unsafe to drive this vehicle at night. Gm should recall to fix the issue.
My headlights keep getting dimmer and dimmer as time goes on. My vehicle only has 40,000 miles, but I started noticing at least 5,000 miles ago that while driving down the highway at night that it appeared as if I barely had any headlights shining in front of me. I would turn them off and on again, thinking they were off but could barely tell the difference. When I turn corners, I couldn't see where the road was or curbs and had to roll down my drivers and/or passenger windows to see where I was going and to avoid missing road or hitting something. I did a little research and found that there was a class action lawsuit for 2010-2015 srx headlights with the same exact problem - upwards of 300,000 vehicles involved. Cadillac agreed to replace those headlights, but used the exact same type of headlight for the replacements and people are again having the same problem...... Lights dimming over time. I am afraid to drive at night now as it has gotten so bad that I feel my life is in danger. I don't want to drive with bright lights on all the time as that blinds oncoming traffic and creates another hazard. Https://cadillacsociety.com/2020/03/10/owners-continue-to-struggle-with-cadillac-srx-headlights/ I bought an extended warranty and was told it was bumper to bumper but lo and behold, it doesn't cover headlights which I was told by cadillac dealer that they were $900 apiece.
My 2016 srx cadillac. The front headlights are so dim that I can not drive at night. It's not safe. I can not see at all on the road at night. I read there was a settlement and a reimbursement over this but that I missed the deadline for it. I never knew or received anything in the mail about this safety issue that was happening to call srx cadillacs. Not just mine
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