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2017 Cadillac XT5 transmission problems

26 complaints (21% of all complaints for this car). Typical mileage when it fails: 19,000. 2 crashes reported.

owner complaints
26
of this car's complaints
21%
typical mileage
19,000
crashes
2
recalls
0

Which part fails

  • Automatic transmission: control module (TCM/PCM/tecm)
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Cadillac XT5 transmission problems in other years

2017201820202022202320242025

Related recalls

No recalls on record for this model year.

What 2017 Cadillac XT5 owners say

Most recent owner complaints, unedited.

Filed Sep 19, 2026 · Transmission · FL

I bought this vehicle with 74k miles the car when cold starts well but when you start to drive and at 24 miles an hour it kicks then shutting till 30 mph then once warm the kick goes away but you feel a little kick when down shifting I contact GM about it was told no recall the previous owner said he took it when it had about 50k miles and they said the same thing so I took the vehicle to ammaco transmission shop they serviced it and the car still had the issue they told me it could be an issue with software.. I called once more to Cadillac and was told no recalls.. so I just feel like I have to give up and just drive it till it stops… I spoke to a retired mechanic and was told to leave you a message about the car.. he told me dealers will tell me to pay for a software or replace it I called and asked to see if they can please check the software and was told I have to pay $250 an hour and it might take 2 hours to check. I was told about a good will check.. I just don’t have the funds to replace this transmission and wanted to see if there is anything that you possibly can help me with

Filed Jul 21, 2026 · Electrical, Transmission · OH

I purchased the car on XXX. The car has been returned to the service department within the first 3 days. Sold to me without getting fully inspected. Service department did put new brakes and rotors on and I was told (no paperwork given to me) an oil change was done. On XXX in traffic on a dangerous highway, the car cut off. The car was not able to be jumped with AAA, was towed to [XXX]/GMC Service department. I was told by the Asst Svc Manager, on XXX the Tech told him My car was the starter. The part would have to be ordered and would not be ready to the following week. On July 7th I received a call from the SVC Mgr that the engine blew. I had to pull teeth to get the Mgr to pay for the engine of $8500 and yet he wants me to pay $1500.00. With having a car less than 21 days regardless if I went over the 3k miles and as -is, there was a 90 day warranty when everything should be covered. He has now rescinded because I reported this to BBB, Atty Gen office, the federal safety agency. This car was never inspected. I requested the On-star reports, Inspection reports for the last year and the Tech's findings and nothing has been provided except one. I requested several times the service report and the General Manager/owner is so upset, he submitted nothing.I have felt intimidation throughout this entire process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 24, 2026 · Electrical, Transmission · CA

I purchased this used car in the end of July 2025. Within the last month the service transmission light came on. Within a 24-hour period, the message changed to, "service transmission unable to shift Soon". Also alarm bells go off when I first start the car and sometimes during driving. The car feels like it drives correctly and smoothly with no shifting issues. Sometimes when that second message and check engine light icon being comes on, there seems to be a third message that is trying to pop up behind it but it does not. It seems like there is a glitch in the system. This was very concerning and scary for me. My research shows me that this has been a chronic problem for my make and model and year of car. I've also heard it can be even time to check and or change the transmission fluid. That needs to be a different message all together without causing alarm that the transmission itself is not functioning properly. I have not driven this for 10 days because many repair shops in dealerships are telling me not to risk it and of course want me to bring this in for a diagnosis. It is costly and hard to discern and trust who to go to for the correct information. The dealership should be responsible for a recall and replacing this sensor or modular so people do not have a cause for alarm if it is something as simple as needing to change the transmission fluid. There is also no dipstick on this vehicle so no local fluid fill station can check this. Many people have complained and are at a loss. I see there is a bulletin on this subject but no recall. Please take action and turn this situation into a recall once and for all to help. The little folks like me stay more safe and better informed about the health and longevity of our vehicles. Thank you for your time in reading this.

Filed Jan 31, 2026 · Transmission · FL

I have a 2017 Cadillac xt5 which the transmission is kicking and has a shattering issue car was just over the warranty and was told I have to pay for a replacement car had 70k miles and was told from a mechanic that there was a recall on these cars when I checked my vin the car is not under recall but is presenting the same issue as the ones under recall.. I took it to amoco replace fluid and car still has issue. Iam trying to see my options on how to go about it..

Filed Sep 11, 2025 · Driver assistance, Steering · VA

Check engine code p0128. driver assistance, air conditioning and steering affect.

Filed Nov 10, 2024 · Transmission · TN

First it was adaptive shifting three days after having it, then it was the thermostat, now it’s needing a new right rear hub assembly but my main concern is the shuttering when I am accelerating. The ride is not smooth. there is a chatter happening when I drive it. It makes me very nervous. I have went to one mechanic to diagnose so far and he said to have the transmission flushed first but it may need the torque converter replaced.

Filed Jan 2, 2024 · Engine, Transmission · MS

The thermostat is malfunctioning. Vehicle has less than 50,000 miles. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN problem with the thermostat sticking open. If this had been in the summer the A/C would not have worked. I was informed I could bring in the vehicle to have the codes cleared and the parts would have to be ordered. Due to backlog of parts, it was unknown when the parts would be available. In searching internet there are a significant number of owners who have experienced the same issue. In consulting the mechanic, I use, I was informed this is an issue with the motor in my vehicle. The same motor is in other GMC products, and he has 3 vehicles in his shop with the same issue waiting parts.

Filed Oct 9, 2023 · Transmission · MN

Thermostat gets stuck, gives a steering wheel assist alert. Ac not working and motor sounds like it is in overdrive. Engine temp stays cold.

Filed Aug 3, 2023 · Transmission · CA

When you put the car in gear it jumps. now leaking transmission fluid, and transmission needs to be replaced. This has been ongoing and I explained this numerous times in the past 4 years.

Filed Aug 3, 2023 · Electrical, Transmission · CA

When you put the car in park, reverse, drive it jumps forward or back.

Questions about the 2017 Cadillac XT5 transmission

Does the 2017 Cadillac XT5 have transmission problems?

Owners have filed 26 complaints about the transmission of the 2017 Cadillac XT5, 21% of all its complaints, more than any other problem.

At what mileage do 2017 Cadillac XT5 transmission problems start?

The typical (median) mileage in owner complaints is 19,000 miles.

Was there a recall on the 2017 Cadillac XT5 transmission?

There is no recall for this problem on this model year.

What year does the Cadillac XT5 have bad transmission?

The Cadillac XT5 model years with the most transmission complaints are 2017 (26 complaints) and 2018 (12 complaints).

Other 2017 Cadillac XT5 problems

Engine 24Electrical 21Brakes 17Steering 15Acceleration 9Driver assistance 9Wheels 8Visibility 6Lights 5Suspension 5Airbags 4Fuel system 3Seats 3Body 2Seat belts 2Tires 1

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