The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver's side headrest air bags were deployed unintendedly. The contact stated that the passenger’s side headrest air bag had deployed independently before the other failure. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 36,000.
2013 Chrysler 200 airbags complaints
Page 2 of 7: complaints 11 to 40 of 171, newest first, as owners wrote them.
The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the driver’s side rear headrest air bags exploded causing the driver to get whiplash. The vehicle was taken to the mechanic where it was diagnosed with having a manufacturer defect; however, the vehicle was not included in any recalls. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The vehicle was not repaired. The failure mileage was approximately 85,000.
The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.
The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.
While driving, my driver seat headrest deployed. There was no collision to activate the headrest to deploy. It did so spontaneously. This could have caused a major accident due to me being startled. I am concerned for my daughter’s safety and mine. There were no recalls for the headrests reported in my vehicle. There was no indication that the headrests in my vehicle would be an issue. I will be taking the vehicle to CarMax, where I purchased it and to the Chrysler dealership to seek a solution
I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on the federal safety agency and Carfax. Could you please check on this for me See attached service record from the dealer for the recalls that were completed.
The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.
The contact owns a 2013 Chrysler 200. The contact stated that while driving, the horn was continuously making an abnormal blaring sound. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall and referred her to the federal safety agency Hotline. The contact stated that the failure was like the federal safety agency Campaign Number: 16V668000 (Seat Belt, Air Bags). The failure mileage was approximately 200,000. The VIN was not available.
My airbags not working and the light is on
My driver side headrest deployed while I was driving
My air bag light is on and I needs checked
The front drivers airbag light is on indicating the airbag does not work.
The passenger side headrest airbag deployed while driving. No accident and was not hit by anything.
The contact owns a 2013 Chrysler 200. The contact stated that while driving at 45 MPH, the driver’s and passenger’s seat headrests were deployed without warning. The contact called the dealer and was provided an estimate for the repair. The manufacturer was not notified of the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 17V640000 (Seats, Air Bags) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 118,000.
Air bag light is on code B1C14 driver active headrest control circuit open
The contact owns a 2013 Chrysler 200. The contact stated that his son parked the vehicle, and as he disengaged the seat belt and was exiting the vehicle, the air bag headrest inadvertently deployed and hit him on the back of the head. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The contact referenced the federal safety agency Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not repaired. The approximate failure mileage was 74,000.
Engine failure, speed control doesn't work, car keeps cutting off, does not pick up speed, jerks really bad, shifts gears by it self at times, air bags are recalled, the car has been at the chrysler dealership for over 6 months they keep saying different things are wrong with it not sure completely what the issues are just know a few. I was told the car is still jerking and cutting off which was the problem when I brought the car in they are charging me almost $800 for work done and was promised the car would be fixed but the car still has the same exact issues from the moment I brought it in. And being told it is still not drivable after being worked in by Chrysler mechanics for over 6 months.
My headrests were replaced due to a recall however, once they were replaced my check airbag light has come on and will not go off. I was brushed off and told that it would turn off after a day or so. It has not and now I'm being told (by the dealership) that I can bring it in however, I'll be charged $500.00 to repay and replace. I had no issues or indication prior to my headrest being replaced leading me to believe that this is no fault of my own. This is a safety hazard and the lack of concern from dealerships service department has been not only disheartening but had me very concerned about the safety of my family and myself serving my only means of transportation in fear that should I be an accident, will my airbags deploy.
Car loss all power while driving down a city street in motion could not steer or do nothing would not crank up after about 10 minutes it started right up.this has happened 5 times while driving very dangerous. This has been going on for about a year. The last time it did this is february 18, 2021.
On 6/16/2018, I was involved in a highway accident when traveling south and a deer ran out across from the north side of the highway crashing right into the front drivers side of my vehicle then flew up in the and crashed down right threw my windshield while I was traveling at a rate of speed of 50 MPH. I was severely injured since my seatbelts failed to restrain me and none of my airbags deployed at the time of the accident. However, months after vehicle was repaired following deer collision the airbag spontaneously deployed and I suffered secondary injury. I need some answers on why I wanted notified about the recall before now. I just received the letter regarding recall on the vehicle's airbags and seatbelts two years later! This is unacceptable. I have plenty of photos however need to upload, please contact me. Thank you
After starting my car, a light on dash warns of a airbag issue. Also the menu on the steering wheel is not working. It's on, but stuck on the tire pressure screen.
The passenger side active headrest restraint (ahr) deployed despite the car being parked and unoccupied. The headrest was poorly manufactured as a plastic piece inside the headrest cracked and therefore jolted forward the headrest on it's own. The car was otherwise in good condition but the faulty headrest presents a major safety hazard as it could deploy while driving down the road or could have caused neck/head trauma if a passenger had been in the car.
Reference recall p60 for alternator diode issue. The complaint vehicle has an intermittent issue with a dead short to ground condition within the alternator. Vehicle running will intermittently dead short to ground. The vehicle shuts off unexpectedly in this condition and the battery and electrical system is completely shorted and nonfunctional. In this condition I removed the electrical connection to the alternator and voltage was restored. Replaced the cable and observed the short condition again. It is very disturbing that the scope of this issue was not adequately defined initially. I have escalated this to fca directly and was provided with a reference number of: 76150991, they have said that there is nothing they can do and the repair is out-of-pocket until chrysler engineering to the federal safety agency makes a different decision. I truly believe there are several people who will unknowingly replace the battery and start driving again, putting their lives and others on the road at risk.
I got a 2013 chrysler 200 from mega auto outlet in stafford,va.3-30-20 and tried to take it back to mega auto outlet. I called the dealership the next day about why there wasn't a inspection sticker on the windshield and why was there some much noise from the rear. The salesman then told me that there was a inspection sticker on the windshield and told him there wasn't and I was going to bring the car back because it was illegal to sell a car without a inspection sticker. But he refused to take the car back and said to me if I was to bring the car back that the police would there and not to bring car back. I took to local garage to find out what was wrong with the car because it was making noises in the rear of car and the airbag light was on. I found tout that there was all kinds of problems with the 2013 chrysler 200 and it was unsafe to drive. I don't know what else to do?
Tl* the contact owns a 2013 chrysler 200. The contact stated that while stationary with the engine idling, the front passenger side headrest impact unit deployed independently. The vehicle was not involved in a crash. No injuries were reported. The cause of the failure was not determined. The local dealer arrigo dodge located at (2250 state rd. 7, margate fl. 33063) was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 85,000.
Clockspring failed causing lack of horn and possible air bag problems.
Tl* the contact owns a 2013 chrysler 200. The contact stated that the vehicle constantly stalled without warning. The contact was uncertain if a service warranty would cover the diagnostic and repair cost. The dealer (ron bouchard chrysler dodge ram, 288 lunenburg st, fitchburg, ma 01420, (978) 345-1800) was notified and indicated that the vehicle was not included in any recall campaigns. The dealer did not mention the federal safety agency campaign numbers: 13v043000 (fuel system, gasoline) and 13v552000 (engine). In addition, the vehicle was included in the federal safety agency campaign number: 16v668000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Tl* the contact owns a 2013 chrysler 200. While driving 30 MPH, the contact and his spouse were involved in a crash with another vehicle. The air bags did not deploy. The contact's wife sustained severe whiplash, and injuries to the back and head. The contact injured his chest on the steering wheel. Medical attention was received. A police report was filed. The vehicle was towed to an independent mechanic where a new grill, bumper, paint and doors were added. The contact stated that the crash was related to the federal safety agency campaign number: 16v668000 (seats and air bags). The VIN was included in the recall. The dealer and manufacturer were not contacted. The failure mileage was 46,066.
On 02/24/2019 at approximately 3:00 p.m., after attending church services, I entered my car and immediately noticed that the driver side active head restraint (ahr) was deployed.
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