I notified the dodge recall center a month ago about an issue with electrical problems and engine stalls as well as problem codes. This affected driving and prevented registration per smog check. I was making a alright turn on el dorado and cleveland street last thursday, 3/21/2019 and the car locked up or cut off and slid into a guard rail and curb damaging the driver side of the body and was unforgivable. It is being investigated now but the fca investigator informed me that he would not be able to inspect the vehicle until I signed and returned the attached document. Upon calling a month ago I performed a VIN search and realized that there were a few electrical recall incidents performed on my vehicle previously which were never disclosed with me. As a matter of fact the dealer edited the documents to show a clean history when printing my paperwork when I purchased the vehicle. I am totally confused as to what my rights are and how do I go about getting my vehicle repaired or compensated. Please let me know if you need any further documentation.
2015 Chrysler 200 body complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
I noticed the passenger side floor was getting wet, I pulled up the carpet and noticed pooled water. I took vehicle to dealer. They ran water over vehicle and water continued to pool on passenger side floor. Dealer thought it might be drainage issues or heater core. Neither was correct. I was told there is an issue with seams and welds coming apart but dealer not responsible since vehicle at 36992 miles. There is a tsb and star case open on issue. Star case number is s1623000004. Release date for this case is 11/14/2017. The tsb is for chrysler 200's for '15-'16 model year sold in nafta and apac markets built on or before july 5, 2016. The tsb was dated september 27, 2016. The number is 23-045-16.
The interior dash is melted and now is very sticky.
My chrysler 200 had been recalled mid 2015 for a glitch in their computer system that required all chrysler, dodge, ram, and fiat vehicles with the 8.4 screen to have a chip sent out and installed by self to update and instill security to those cars. In january of 2016 I was involved in a collision in my chrysler 200. My entire front end was knocked off as I was awaiting a turn in a center lane on a city street. My engine dropped and all fluids were expelled from this vehicle, my air bags did not deploy. When I called concerned about it I was told that my vehicle was tested with a hand device in a junk yard and that I had not been hit hard enough or in the right place for them to deploy. I could not believe due to the force and damage done but was still told by a chrysler representative that there was no malfunction with the air bags. The car was a total loss but was resold to a dealership in cincinnati, oh and put up for sale. I am still receiving notifications about the car due to uconnect and is very concerned about this same vehicle being sold and put on the road.
2015 chrysler 200 have had nothing but trouble with the car since purchase. Transmission runs very rough, car jerks, shifts gears unexpectedly, engine shuts off while driving. 9/29/17 engine shut off while driving and car hit a curb. Have taken to the dealership over and over and they say nothing is wrong with the car and have not noted in my file that I have complained about transmission problems. Was contacted by chrysler engineers that were doing a study on the transmission problems and wanted me to test drive a newer model to compare. They admitted chrysler knew about problems with this model but have been unable to get chrysler to admit or buy back the vehicle
My vehicle was involved in a hit a run, and the part I need has been on backorder with chrysler for several months. I can still drive the vehicle, but it has been deemed unsafe for road use. I cannot fix the car until this part is available, and I can't get a car through insurance for more than 30 day. Could you guys push chrysler to make this part at a faster rate, there are over 600 backorders on this part with many angry customer eagerly waiting for it. The new part number is 68376692aa
My chry 200, 2015 was involved in a front end collision and the air bags did not deploy. When my car collided with the side of a school bus the whole front and driver side of the chrysler was smashed in and tore off. The vehicle was in motion on impact, on a city street while turning left.
My husbands chrysler 200 2015 had huge electrical problems which would cause the vehicle to completely shut off while being driven. The car's electrical would not work, the keyfob wouldn't work, the trunk wouldn't open and you could not shift gears. The dealership could not figure out the issue but "fixed" it several times. The car malfunctioned again and my husband was involved in a car accident as a result, which totaled the car completely, with no airbag deployment. Chrysler has not fixed the issue, instead they have closed several cases/claims we have opened with them, never addressing the issue of the car turning off without notice, only the airbag concern. Again, the car was being driven when it completely shut off and loses all electrical and engine power, which resulted in the accident which totaled the car
I own a 2015 chrysler 200 .I was driving it the first month when I bought it( which is july 2016) and unexpectedly the car started to slow down from 55 to 35mph . I was really surprised because I wasn't even hitting the brake.I went to the dealer and check, he told me that everything is ok. But last month I was driving home , I saw something on the road at the last minute . I slowed down but the car didn't respong ,I hit that thing. I didn't even know what it was.maybe an animal or something that was laying down on the road. The front of my car was broken. One of my headlight is broken. The dealer told me that maybe something is wrong with the car. And my car need actually about $2000 to be repaired. My car is brand new and still have warranty on it. I am tried to use the insurance to repair it but nobody is really helping me with that ,until yesterday when I got that letter on the mail (safety recall about my car )
Ive had trouble with this vehicle since I took possession 6/30/2014! Issues has been: brakes(2x), uconnect (numerous times taken in for service and still has the same problem), aux- (numerous times taken in for service and still has the same problem, driver chair lever, vehicle shut down with flashing dash and gear lights while driving causing near death accidents (numerous times), radio shut down, vehicle came to a complete shut down and I had to have it towed, vehicle wouldn't start and I had it towed, vehicle accelerates on its own after the brake is released (take in numerous times and still had this problem, this ongoing issue has caused me to get into an accident and now chrysler has denied my claim for them to fix my vehicle due to there negligent. I take the vehicle in for service for these ongoing issues and I get the vehicle back stating that there is nothing wrong but I have the same problems overtime!! I have video and pictures.
Tl* the contact owns a 2015 chrysler 200. While driving 10 MPH, the contact crashed into another vehicle. The front impact bar disengaged from the subframe. A police report was filed and there were no injuries. The vehicle was towed to a dealer where it was diagnosed that the front impact bar needed to be re-welded to the subframe. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000. ..updated 10/04/16 *bf ..updated 10/13/16 *bf
Was involved in a 3 -car accident on 04/27/2016 per the way he vehicle was hit and the damages, the airbags should have deployed, no airbags deployed and car would not turn off... Meaning the push to start would not turn off engine... The vehicle was in motion when accident occurred and there is no reason exactly why the airbags didn't deploy being that the axle is damaged as well.
1.delayed/harsh shift from 2nd to 3rd gear. Especially harsh when the vehicle was cold. 2.vehicle lunges forward when downshifting rapidly. For example, if I was driving 55mph and had to stop quickly, as the transmission downshifted the entire vehicle would thrust/jump around 3rd-4th gears. It almost feels like the car is going to accelerate instead of stopping. 3.in a situation where the vehicle is slowed, but not stopped, and then accelerated (such as exiting a parking lot onto a major road), once the accelerator is applied, the engine rpms shoot up, but the transmission delays dramatically before upshifting, causing the vehicle to jerk. 4.at speeds between 24-26mph, the transmission jumps around wildly between gears causing the vehicle to jerk. After multiple service visits and software updates, the transmission and torque converter were replaced. The vehicle has been driven for over 3 weeks since this repair, and issues 2, 3 & 4 still exist. Other issues: 1.intermittent extended crank time'2-3 times longer than a typical crank before starting. A.engine code showed the dealership there had been extended crank times. Dealership attempted repairs, citing an oil pressure problem, but issue continued. B.on a separate service visit, we were told this was due to a recall and they were awaiting parts. C.recall work was performed around 12/1/15, but the issue still exists. The issue has actually gotten substantially worse since the weather has gotten cold. 5.'park' not engaging properly. When putting the vehicle into 'park', there was a loud clunking sound. When the brake was released, the car would roll forward. A.this issue seems to have been resolved by repairs around 12/1/15.
Tl* the contact owns a 2015 chrysler 200. The contact stated that the front driver side door was opened and the front passenger side window fractured. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
Noticed that my front bumper is warping away from the headlights and is also damaging the body paint as a result of flexing when driving. This is now the 4th issue with this vehicle since purchase to go along with my multiple repairs for brakes, transmission, and esim (fuel system).
Sheet metal welding issues that causes water to leak into the backseat and cause major carpet damage.
I read the manual from first page to last when I purchased the vehicle 1) no mention of sliding arm rest and the fact that it doesn't lock in position. Very stiff to move from driver position, so I wasn't aware 2) when arm rest is slid forward it encroaches over the rear cup holder. 3) when cup holder/console storage cover is slid back halfway and locked in position, the armrest when slid forward encroaches over both cup holders. Appears very hazardous, so unbeknownst of this feature and while I was accelerating from 0 MPH at traffic light that had just changed to green, the passenger in the back seat had pushed on the arm rest for an unknown reason (probably thinking it was stationary). As the arm rest shot forward, it squashed and propelled my large coffee cup through the cockpit area. Luckily it was not hot, but the problem was that it was a complete distraction not knowing this could happen. When I looked to see what the heck was happening, the vehicle in front of me had already been braking to stop. For that split second I wasn't paying attention to my driving from the distraction, I crashed into the rear of the vehicle in front of me. A design flaw? Maybe add a locking mechanism. This is very hazardous without knowing the sliding armrest feature that could sever a drink cup in half while driving. I'm calling chrysler customer service (800) 247-9753 and chrysler group recall assistance (800) 853-1403 I know I'm responsible for the control of my vehicle, but something needs to be done about this hazard and I may seek compensation for my deductible. Yeah, good luck with that, right?
The rear view mirror is blocking the right side vision through windshield (passenger side) of the whole street for people, turning and switching lanes. The windshield is too slanted towards driver and passenger making the window in the center of all to be viewed while driving. Terrible obstruction of vision. Console too wide, interferes with leg and gas pedal. Its also too slanted as the windshield is way too slanted. Which is why the mirror interferes with vision. Not safe.
As I pulled out onto the highway, my car began to stall, it would not pull forward. It made a noise like the transmission is going out. So, I came to a complete stop and started on my route again. This has happened several times. The last time was 2/21/2015 at just over 5100 miles. My car would not change gears, so I had to come to a complete stop and turn the car off and restart the car in order for the gears to change. I have also noticed that the floor board on the drive side passenger floor is wet. I have no idea where the water is coming from.
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