Alternator failed also destroyed the battery. Car was being driven on highway, then just stopped and smelled of burnt wiring. Had to be towed. Car was repaired by mcneill chevrolet / buick, swanton ohio at a cost of $918.32 out of my pocket. I have invoice. After the fact, received a recall from chrysler about this. # 17v‑435, manufacturer recall t36. After many calls they still have not reimbursed me 1 cent for the repairs.
2011 Chrysler 300 electrical complaints
Page 2 of 5: complaints 11 to 40 of 119, newest first, as owners wrote them.
Tl* the contact owns a 2011 chrysler 300. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (carl burger chrysler jeep dodge ram world, 8355 hercules st, la mesa, ca 91942) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
My car stopped on me, had a mechanic look at it and was told my alternator went out,. When he went to look up my part it showed it being recalled, so he called chrysler and was told my part was on back order and they didn't have eta on it. So they found the part and could do the repair, but suggested I call chrysler again to see what my options were before they did the work. So called my local chrysler dealership and was told I pay for a tow and have my car towed to them, they could do a temporary repair, which I would also have to pay for a rental, but I still would have to bring my car back when the actual part comes. They didn't have an option for me to have my car repaired some where else than be reimburse. So I called chrysler customer service line and spoke with a rep explained my situation and was told to go ahead and have the other place repair my car and I would have to submit my receipt for review to get reimburse.
Tl* the contact owns a 2011 chrysler 300. The contact stated that the vehicle lost power while driving on the expressway. The failure occurred without warning. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to wolfchase chrysler dodge jeep ram (8170 us-54, barlett, tn) and repaired; however, the dealer refused to release the vehicle after the repair was completed because the second letter had not been released, unless $950 was paid. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. Vin tool confirms parts not available.
Tl* the contact owns a 2011 chrysler 300. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation chrysler dodge jeep ram katy (21777 katy fwy, katy, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 chrysler 300. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and stated that the parts would not be available until the first quarter of 2018. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall my 2011 300 ABS light.brake light , traction control light come on and stay on at different times but a lot more with the hotter weather
Tl* the contact owns a 2011 chrysler 300. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Grey chrysler of stroudsburg, pennsylvania was contacted about the recall and stated that the parts were unavailable. In addition, the dealer stated that the contact could pay for the recall repair, keep the original receipts, and be reimbursed by the manufacturer. The manufacturer was made aware of the issue. While stationary, the battery indicator illuminated. The contact opened the hood and noticed wires within the alternator were melted. The failure mileage was unknown. Vin tool confirms parts not available.
Fcw off, ABS & traction warning lights on simultaneously while driving. Happened first time on 8/14/17 and again 9/12/17.
Tl* the contact owns a 2011 chrysler 300. The contact stated that the recall notice for the federal safety agency campaign number: 13v118000(electrical system) was received in september of 2018. After contacting the dealer (north gate chrysler in cincinnati, oh) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN was unknown. Vin tool confirms parts not available.
I was driving down the street and my headlights kept going dim & bright and the radio went off & wouldn't come back on , then my phone wouldn't work to call my husband , then an icon came on the dashboard that I didn't recognize and the car started to slow down and felt like it was trying to die, at this point I had been driving for about 45 minutes and I was almost home and as I pulled in the guarge the car died and I barely made it into my guarge . My husband tried to restart the car & it wouldnt start , as it was late at night we went to bed and my husband tried to start it the next morning . It did start and he started to back it out of the guarge and it died and started to smoke and it was extremely hot under the hood then it would not start again . We called the the chrysler dealership and they came and towed it . We were told later that day that the alternator had gone out and it also had ruined the battery. The dealership said there had been a recall on this but our VIN# wasn't on the list . Our car is only 6 years old and we feel like it should of been on the recall list . It was $1,008.00 to repair this problem . Could you please review your recall on this alternator problem .. We really feel like this was a faulty alternator and like I said our car is only 6 years old . We feel like an alternator should have last lasted at least to 200,000 miles and our car only had 52,000 miles on it . This is really bad for this new of a car. We have loved our chrysler and had a 2003 chrysler before this one , that we traded it in to get this one , it was 8 years old and we never had a problem 1 with it . We have thought about trading our 2011 chrysler in - in a couple of years but now not quite sure we'll be getting another chrysler at this point with this problem we've had with the alternator .
Tl* the contact owns a 2011 chrysler 300. While driving, the vehicle stalled in the middle of the road. The contact could not remember if the check engine or battery indicators were illuminated. The vehicle was towed to reedman toll chrysler dodge jeep ram of jenkintown (140 old york rd, jenkintown, pa 19046, (215) 690-3770) where it was diagnosed that the battery was drained due to an alternator failure, and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
I was a passenger in the front seat of a rental vehichle and I was at a complete stop at a sign when the driver seemed to have some medical episode it was a push start ignition so with the foot on the gas the driver send us straight towards a brick wall and I was trying to locate an emergency brake turn off the car or steer the car out of danger because of the timing and the lack of safety features accessible to me as a result of the car ingenuity I suffered multiple leg fractures after being drug along a 45 foot distance nearly severing my leg from my body and a 20 hr surgery complete with screws and plates lacerations from airbag and seatbelt.
Amplifier radio is bad
Experienced complete alternator failure while driving vehicle. No prior warning of alternator problems. After failure of alternator vehicle went into power save mode while driving disabling the ABS, ESC, ECM, and cbc of the vehicle. It also caused an underhood electrical fire in which ems and the fd had to be called.
Tl* the contact owns a 2011 chrysler 300. While driving various speeds, the battery saving mode warning indicator illuminated on the instrument panel. The contact stated that there was an abnormal whining noise accompanied by an abnormal odor during the failure. The following day, while driving various speeds, the vehicle stalled and the battery saving mode warning indicator illuminated on the instrument panel. The vehicle was towed to the dealer where it was diagnosed that the alternator caused the battery to fail and both would need to be replaced. The vehicle was repaired. The VIN was included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was notified. The approximate failure mileage was 83,000.
While traveling on the hwy 29 n (the four lane) the ABS, traction control and the battery indicator light illuminated. There was a burning smell and car stopped immediately and all the electronics were gone. I could not put on my emergency blinkers or get the car in gear to push off the highway. This incident put my life in danger and it really could have a tragic ending. With cars on all sides of me, not only was I in danger but I had four passengers in the car with me. Two of them being my small grandchildren. A police officer saw my dilemma and came to our rescue to and assisted us until we got the everyone on the side of the highway. My car was towed to the nearest dealership. At the dealership the service manager said that the alternator shorted out and destroyed my battery. The cost to repair was $1450.00 I called chrysler about the electronics and was told my car was not one that had a recall for this problem.. This automobile is totally unsafe to drive at high interstate speeds if the electronics can shut down with little warning.
"takata recall" today sunday july 31,2016 I was driving my 2011 chrysler 300 down the street in a lane of busy traffic with my family all of a sudden a red light came on it looked like a battery symbol.so I continued driving hoping to make it home safely with the kids all of a sudden when I made it to the curve in my neighborhood my radio shut down then the all lights lit up in the dashboard area and the car completely shut down in the curve.my car completely lost power and shut down.my emergency flashers wouldn't even work to even notify oncoming drivers pulling up behind me but thank god someone pulled up behind up and helped us by using their emergency flashers until my wrecker arrived.there was also a burning smell coming from my hood.I'm really disappointed by this incident it put my life and my childrens life in danger.I had the chrysler 300 towed to the shop and I am waiting on their report of what was the cause for my vehicle to fail me in such a dangerous curve and I wish someone would contact me directly about my findings cause this incident could have ended tragically.
Tl* the contact owns a 2011 chrysler 300. While driving 45 MPH, the vehicle stalled and various electrical functions failed. The vehicle failed to restart. The contact pulled the vehicle over to the side of the road to observe the vehicle and noticed a burning odor and smoke fumes. The vehicle was towed to the contact's residence. The vehicle was diagnosed by an independent mechanic who stated that the alternator failed and needed to be replaced. The vehicle was repaired, but the remedy failed. The contact stated that the VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 88,000.
The cars altenator failed causing the engine to stall (shut down) we were traveling on the back side of a strip mall on florin road. Popping the hood revealed that there was smoke and a lot of it. We had to pay to get the car towed home.
Alternator burned up during operation disabling car and putting out strong burning smell. Not covered under previous recall.
Alternator burned up during operation disabling car, smoke pouring out from under hood with strong burning smell.
Chrysler has a safety recall (p60) for an alternator problem which can cause the alternator to fail causing sudden shutdown of the vehicle and/or fire. The recall specifically states the 160amp alternator is affected, however many drivers are experiencing the exact same problem with the 180amp alternators in the same affected vehicles. On june 2 2011, my car shutdown while I was driving on a very busy street. I then noticed a burning smell, and upon further inspection it appeared to be coming from the alternator. The location of the smell was also confirmed by the tow truck driver. I contacted chrysler about this but was given no assistance. The cost to repair the damage done to my vehicle exceeds $1000. The result of my vehicle shutting down suddenly could have ended in serious injury or death. Fortunately, my children were not in the car at the time. Chrysler is refusing to acknowledge that there is a problem with the 180 amp alternator in the 300 model.
Tl* the contact owns a 2011 chrysler 300. While parked, the vehicle failed to turn off. The vehicle was equipped with a keyless ignition. In addition, "vehicle not in park" was displayed across the message board even though the gear shifter was shifted into the park position. The vehicle was taken to a dealer who stated that the contact needed to make sure that the gear shifter was firmly in park, but did not diagnose that any part needed to be replaced. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 10/06/16
For the past couple of weeks I've noticed that my vehicle would make a weird whining noise when I would crank it in the morning. So today while cranking my vehicle I noticed that it was hesitant to start then I received a message on the dashboard stating "battery saver mode". I then noticed the whining noise getting louder and louder and then I started to smell a burning smell that was coming through the vents. I noticed that chrysler issued an alternator recall for 3.6l vehicles only and I feel that one should be issued to cover those who have the 5.7l vehicles. I've noticed that several individuals have complained about this issue and chrysler should do something to fix it.
Chrysler safety recall p60 failed twice (the federal safety agency recall #14v‑634). Unfortunately today (less than 1 week after 2nd replacement) the alternator failed again leaving the vehicle acting erratically without power steering or power brakes or the ability the shift gears while driving kids to school. Thankfully it was on local streets and able to pull over safely. Sansone (chrysler dealership) has now twice performed this chrysler 300 safety recall p60 (electrical/alternator) repair without success. We have opened a new case with chrysler asking to have it performed at a trusted repair shop in metuchen and receive reimbursement. They have sent us the authorization. If chrysler dealerships cannot properly diagnose/repair/replace the safety recall problem/parts installed twice (last one last week) that failed again today, at no cost and without delay, dealer should send a vehicle to pickup the car (it cannot be driven more than a few feet before everything shuts down) and we should be permitted to proceed with a reimbursement option at a trusted repair shop. Apologize if it seems rash, but very upset of the potentially dangerous situation if it had failed on the highway at high speeds.
Tl* the contact owns a 2011 chrysler 300. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN not available.
Tl* the contact owns a 2011 chrysler 300. The contact stated that while driving at approximately 65 MPH, the vehicle stalled without warning. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The failure mileage was 65,000.
Tl* the contact owns a 2011 chrysler 300. The contact stated that the ABS warning light remained illuminated after a manufacturer recall, which did not remedy the failure. The alternator assembly was replaced by the dealer for a manufacturer recall and, months later, the ABS warning light flashed randomly and remained illuminated. Upon making a turn, the ABS brake light flashed. The vehicle was taken back to the dealer for further inspection and diagnostic testing. The contact was not experiencing any failures until the two recall repairs were received from the dealer. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2011 chrysler 300. While driving approximately 15 MPH, the vehicle stalled, smoke emitted from under the hood of the vehicle, and the battery saver mode warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the battery and alternator needed to be replaced. The battery was replaced and the vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The failure mileage was 22,000.
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