2011 Chrysler 300: headlights failing or too dim

Filed Aug 22, 2017 · Electrical · 52,000 miles · UT

I was driving down the street and my headlights kept going dim & bright and the radio went off & wouldn't come back on , then my phone wouldn't work to call my husband , then an icon came on the dashboard that I didn't recognize and the car started to slow down and felt like it was trying to die, at this point I had been driving for about 45 minutes and I was almost home and as I pulled in the guarge the car died and I barely made it into my guarge . My husband tried to restart the car & it wouldnt start , as it was late at night we went to bed and my husband tried to start it the next morning . It did start and he started to back it out of the guarge and it died and started to smoke and it was extremely hot under the hood then it would not start again . We called the the chrysler dealership and they came and towed it . We were told later that day that the alternator had gone out and it also had ruined the battery. The dealership said there had been a recall on this but our VIN# wasn't on the list . Our car is only 6 years old and we feel like it should of been on the recall list . It was $1,008.00 to repair this problem . Could you please review your recall on this alternator problem .. We really feel like this was a faulty alternator and like I said our car is only 6 years old . We feel like an alternator should have last lasted at least to 200,000 miles and our car only had 52,000 miles on it . This is really bad for this new of a car. We have loved our chrysler and had a 2003 chrysler before this one , that we traded it in to get this one , it was 8 years old and we never had a problem 1 with it . We have thought about trading our 2011 chrysler in - in a couple of years but now not quite sure we'll be getting another chrysler at this point with this problem we've had with the alternator .

Filed Aug 5, 2014 · Electrical · 41,500 miles · TX

While driving on a freeway at about 10:30 pm my headlights shut off. My console went black and unresponsive, the brake light kept flashing, the car was dinging before any of the emergency lights came on, the windows weren't working consistently, the A/C stopped working, and eventually the check engine, ABS, and traction control lights came on. I was able to exit and get the car to a gas station. The car would not restart after I turned it off. The car was towed to the closest dealer that night. The immediate response the next morning was that this was probably the alternator because they had seen a lot of similar problems. Four days later the dealer confirmed that the alternator was gone and that the battery would also need to be replaced. At my request chrysler was contacted and the nearly $1000 repair bill was reduced to a third with chrysler picking up all but the diagnostics and the cost of the battery and the labor to install it.

Filed Jul 16, 2014 · Electrical · 48,500 miles · IL

First noticed a "whining" noise when idling that increased as I accelerated. I had a burning smell, not sure how it was related. Next sign of trouble was "battery saver mode" message on electronic display. Soon after, reverse camera stopped working, the radio turned off by itself, rear defroster and other electrical components didn't work. Last sign was traction control & ABS lights flashed on and off randomly. Right as I pulled into the dealership, car completely lost power (no steering, wipers came on, all lights on dash flashed and headlights were flashing). 2 dealerships told me they haven't heard of this but online searches seemed to indicate a problem with alternator and battery.

Filed Jun 10, 2014 · Lights · 100 miles · WI

Tl* the contact owns a 2011 chrysler concord. The contact stated while driving at various speeds with the headlights activated, the illumination became extremely dim and failed to project lighting to the entire road. There was a reduction in the visibility when driving. The vehicle was taken to an authorized dealer, who stated that the headlights functioned normally. The manufacturer was not notified of the problem. The approximate failure mileage was 100.

Filed Nov 18, 2013 · Lights · 12,670 miles · OH

While driving at night on a non illuminated road the headlight beam extends about 12 then angles to right and left. When turning left or right there is no illumination to right or left when turning. Making the turn is like driving into a black hole. There could be a person or impediment in the way and it cannot be detected. A solution is for the headlight beam to angle to right and left much closer to the front of the car. I have discussed this with chrysler case # [xxx] and deacons chrysler, mayfield village, ohio. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 22, 2012 · Lights · 3,900 miles · CA

Tl* the contact owns a 2011 chrysler 300 limited. The contact stated that when driving downhill, the headlights would not illuminate the roadway straight ahead. In addition, the side headlights failed. The headlights were not able to be adjusted. The dealer was notified of the failure who advised the contact that they could adjust the headlights, but the adjustment would cause the headlights to shine too brightly into on-coming traffic.the contact was advised to purchase after market headlights but the contact declined. The manufacturer was not notified of the failure. The failure mileage was 3,900.

Filed Oct 28, 2011 · Lights · 8 miles · MI

Tl* the contact owns a 2011 chrysler 300c. The contact stated that the head lamps were fogged on the inside of the casing, making it difficult to see at night. The dealer replaced the external light casing, but the failure recurred. The manufacturer was notified and assisted the contact with the repairs. The failure mileage was 8 and the current mileage was 300. The VIN was unavailable.