On july 17 2016 I drove in a car wash parking lot.I stopped and shifted from drive to park. I took my foot off of the brake and I was in the motion to turn off the engine. But the car was in reverse and moved several feet in reverse hitting a steel post in the ground causing damage to the rear of my car. The transmission when from drive to neutral to reverse but not into park. There were two people standing near my car when this happened. If they would have been behind my car it have been a possible serious injury . I sent a email on july 18 2016 mopar assistance center explaining the accident but I never received any response from them.thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2014 Chrysler 300 transmission complaints
Page 3 of 3: complaints 41 to 70 of 70, newest first, as owners wrote them.
Tl* the contact owns a 2014 chrysler 300. The contact stated that the gear shift was switched into the reverse position, the vehicle failed to move without warning. The vehicle was not diagnosed or repaired. In addition, the contact received notification of the federal safety agency campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
Tl* the contact owns a 2014 chrysler 300. The contact stated that while the vehicle on and in the park position, he exit the vehicle and it immediately rolled forward and crashed into a curb. A police report was not filed and there were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received notification of the federal safety agency campaign number: 16v240000 (power train). The failure mileage was 50,795.
Tl* the contact owns a 2014 chrysler 300. While stationary, the vehicle's transmission switched back and forth between the neutral and park position. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 33,000.
Tl* the contact owns a 2014 chrysler 300. The contact received notification of the federal safety agency campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/20/16*lj the consumer went to another dealer, to get his vehicle repaired. Updated 10/13/16.
Tl* the contact owns a 2014 chrysler 300. The contact stated that the vehicle was shifted in park and upon exiting the vehicle, a passenger alerted the contact that the vehicle was slowly rolling in reverse. As a result, the emergency brake was required to be utilized in order for the vehicle not to rollaway. The contact later received notification of the federal safety agency campaign number: 16v240000 (power train). The approximate failure mileage was 22,000.
Tl* the contact owns a 2014 chrysler 300. The contact stated that the engine was turned off and the gear lever shifted into the reverse position before exiting the vehicle. The parking brake was not engaged. The vehicle began to roll with a child occupied in the rear passenger seat. The contact re-entered the vehicle, applied the brake pedal, and shifted into the park position. The vehicle came to a stop. The contact received notification of the federal safety agency campaign number: 16v240000 (power train). The dealer scheduled an appointment for the vehicle to be serviced under the recall; however, after the contact arrived at the dealer, he was informed that the remedy was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. Vin tool confirms parts not available.
When I put it in park it comes out also sometimes when I have it in reverse put it in drive it goes back into reverse and has almost caused me to wreck, also the other day I placed it in park got out of my car while wife was in it it when into reverse and almost ran me over and het another car, the vehicle is not safe.
Tl* the contact owns a 2014 chrysler 300. Whenever the gear shifter was shifted into the park position, the vehicle went in reverse. Also, when the shifter was shifted into the drive position, the vehicle went into neutral. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 16v24000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 500.
Tl* the contact owns a 2014 chrysler 300. Whenever the gear shifter was shifted into the park position, the vehicle went in reverse. Also, when the shifter was shifted into the drive position, the vehicle went into neutral. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 16v24000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 500.
Tl* the contact owns a 2014 chrysler 300. After placing the shifter in the park position and shutting off the engine, the vehicle continued to drive forward. After starting the vehicle and placing the shifter in the drive position, the shifter would erroneously switch back to the park position. The cause of the failures was not diagnosed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 100.
Tl* the contact owns a 2014 chrysler 300. The contact received notification of the federal safety agency campaign number: 16v24000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
On february 7, 2016, my husband parked his 2014 chrysler 300 in a parking spot in a parking lot and exited the vehicle with the engine running. I was seated in the front passenger seat with our 11 year-old child behind me and 9 year-old child seated behind the driver's seat. All 3 of us were wearing seat belts. My husband walked across the parking lot and down the block. I was texting someone on my cellphone when my 11 year-old exclaimed that the car was moving. Without looking up from my phone, I explained to her that it was probably the illusion of a car pulling into or out of the parking spot beside us. She screamed, "no the car is definitely moving!" the car was accelerating backywards. I made every effort to move the gearshift, grab the steering wheel and hit the brakes but due to the size of the large console I could not swing my leg over to reach the brake. The car moved in reverse across the parking lot and struck an unoccupied vehicle that was parked on the opposite side of the lot. Thankfully, the car did not strike any pedestrians or occupied vehicles, as this was a busy parking lot. Our chrysler endured significant damage while the damage to the other vehicle was minor. My children and I were extremely upset. We are very grateful that no one was physically injured but we were all quite shaken by the out of control car. The impact was such that it make a loud "thud" sound when it collided with the other vehicle and jolted us a bit. We were completely shocked that the car seemingly on it's own went from "park" into "reverse". My husband had time to walk across the parking lot and down the block before the vehicle started to move. The vehicle was long out of his sight before it started to move. This car is dangerously defective. We reported this incident to our insurance carrier the next day.
On numerous times I have no idea what gear the transmission is in. I park the car and think it is in park only to find out it is in reverse.as I am stepping out of the car it starts to back up. This is a dangerous design flaw by chrysler corp.there needs to be some sort of safety mechanism installed to make sure the engine is off upon exit.
Tl* the contact owns a 2014 chrysler 300. While attempting to reverse, the transmission failed to shift gear. The contact mentioned that the failure recurred several times. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to specifications. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 3,000.
I feel the gear selector on my 2014 chrysler 300 is vague, confusing, and dangerous. It is electronic and pivots instead of moving one spot for each gear selection. If you park and attempt to shift from drive to park sometimes it makes it and sometimes it ends up in reverse. When this happens the engine does not turn off when you push the stop button and as you step out the car takes off backwards. Also when shifting from park to drive sometimes it goes past drive and into low, so I ended up driving for a time stuck in low gear and not knowing until you go to slow or stop and it feels like the brakes are stuck on so you start looking for the reason. I have hated this car almost since I leased it in december of 2014. I feel with the lack of a switch key to turn the engine on and off, and this vague gear selector this group of vehicles is an accident waiting to happen. I have tried to trade it in but I still have 13 months left and can do nothing. Please look into this...thank you *tr ...updated 03/31/17 *bf
The gear shifter on this car continually causes the car to not shift to the desired gear, especially when shifting from drive into reverse or park. Thankfully, I have not had any major accidents because of this defect, however, I have damaged my daughter's bicycle and my garage door because the car was not in park. This is a serious accident waiting to happen.
Compass direction wrong. Garage door in car button occasionally does not work. Occasional loss of radio. Rear of car bump sound on start up. Uneven drive with small jerk when going from start to accelerating all of above on initial start up.
Tl* the contact owns a 2014 chrysler 300. While the vehicle was on and parked, the door was opened to exit the vehicle. After returning to the vehicle, it independently shifted into reverse and rolled away. The contact was struck by the passenger side door and fell to the ground. The vehicle rolled over the contact's ankle and crashed into a fence. The contact sustained injuries that required medical attention, which included fractured ribs. A police report was filed. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000. Updated 2/4/16 *cn updated 03/15/16*lj
I have experienced several issues with my transmission shifting erratically at various speeds. This is a brand new car. I have it serviced several times for the same issue after I first purchased it in january 2015. They said it needed an software update. It worked and shifted normal for one day and after that I can step on the gas lightly and it shifts uncontrollably, from first to second and/or has trouble getting out of first or second gear and slams into third gear by a jolt into each gear. It's very dangerous at stop lights when I barely step on the gas and several times it jaunts forward quicker than expected with my foot barely on the gas. Or I can step on the gas peddle and it doesn't go or find the gear until a sudden thrust forward which has almost caused me several accidents. I have taken it to the dealer and will be taking it again and they don't have an answer why it does that. All they do is say they'll re-load the software and it doesn't help fix the situation. This is an accident just waiting to happen overtime. I'm at a stop light not knowing how the drive train will respond. Always alert or even just pulling out of the drive is when it will change gear unexpectedly driving it when it's not warmed up. Very very dangerous. Thank goodness I'm a safe driver. I can't even trust someone else to drive my car for fear that will get in an accident because of the shifting issues. This has been an issue for years on this model but never a recall on the transmission. Over 300 complaints and still nothing and the dealer can't fix the issue.
Tl* the contact owns a 2014 chrysler 300. The contact stated that the cruise control function failed to work when applied. As the failure progressed, the cruise control activated without warning and the contact had difficulty shutting it off. The warning lamps also illuminated for the ABS and stability traction control. The vehicle was difficult to shift gears and the contact had to place the vehicle into reverse versus drive several times while experiencing the failure. The contact shut the vehicle off and back on, but the warning lamps continued to flash intermittently. The dealer was notified of the cruise control failure and was not able to replicate and diagnose the failure. The vehicle was included in the federal safety agency campaign number: 14v634000 (electrical system) and was waiting beyond a reasonable timeframe for the part to schedule the recall repair. The contact continued to experience the failures. The VIN was not available. The manufacturer was notified of the failures. The failure mileage was not available.
Tl* the contact owns a 2014 chrysler 300. While attempting to park the vehicle, the gear lever was shifted into park and the lever independently shifted into reverse. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. One month later, the failure recurred and the vehicle crashed into a wall. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 5,700.
On 01-17-2015 less than a month ago. While driving home, the car surged/hesitated and seemed to lose power. I also noticed the check engine icon illuminated. I was able to move to the expressway shoulder and shut the engine then restarted it, but the check engine icon still was illuminated, and the shifter would not shift. It was locked. No p, r, n, d, or s. I tried to make a telephone call via the vehicle's bluetooth but all my data base was gone. It was working earlier in the day. I shut the engine and exited the car to make a cell phone call. When I re-entered the car I was able to engage the shifter to the drive position, but the check engine icon was still illuminated, as well as other instrument cluster icons were missing and some were present that should not have been. However the car would not move until about 3000 RPM. When it finally did move, it moved very slowly, relative to the engine speed. Finally it shifted to a higher gear and seemed to drive normally. I exited the expressway and drove around the residential area to re-assure myself that the car would get me home safely. It was late saturday night and the dealer was closed. I re-entered the expressway to rerun to my home. I never knew what gear the transmission was in. Paddle shifters were inoperative. While driving home I the navigation map was intermittently glitching, instrument cluster icons some missing many flashing. Also no cell phone. The dealer claimed the problem was corrected, but the work order stated 181905a1 transmission control module, software flashed. I assumed the problem was corrected but because it took place only one month old car, I became apprehensive. They never mentioned anything about the electronic/tipm failures that occurred with the instrument cluster. At this time I had no idea what a tipm was ! Slightly more than one month later my vehicle failed again that was a tipm failure.
Tl*the contact owns a 2014 chrysler 300. The contact stated that while the vehicle was idling in the park position, the vehicle rolled away independently. As a result, the vehicle crashed into two other vehicles. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 19,914.
I contacted the dealership the previous wednesday to let them know that the car was shifting erratically. It would not shift when it should, instead the car would drop out of gear then hang open for a moment before it would slam into the next gear. I contacted the dealership and they said I could stop in the next wednesday (1/14/15). On the 13th I was making the first turn from my home and the car would not shift from first gear. I called the dealership and they had me come in. My house was only a couple miles away so I drove in there while staying under 20mph. My concern now is that the car shifts but not in the same way it did when it was first bought. I don't know if this is good or bad and what other damage could have been caused by the hard slamming of the gears.
Brand new 2014 chrysler 300 s purchased 12/5/2014 . 595 miles on odo today, 1/17/2015. Driving home today I noticed a split second surge, like the brakes grabbed, like the car lurched. Shortly after I noticed the check engine light was illuminated. Pulled over and shut/started the engine. Check engine still there. Started out from the curb, and the engine revved to approx. 3000 but the car barely moved, the transmission lagged relative to engine speed. [I.e.not engaging or slipping]. Gradually it picked up speed. Stopped again same thing. Tried to shift to sport mode with out success....no sport mode, so paddle shifters also failed . I could shift to p,r,n,d. Not sport mode. A short while after I was home, I started the car, check engine still lit. While still parked now I could shift to sport mode. Drove a short distance in drive, but eco not showing in infomat display. Sport mode/paddle shifters now were working but would not shift to 8th gear. Prior to this event, and hours before it took place.....I paired my cell phone and it automatically loaded all my contacts. I used both contacts and voice recognition to make calls no problems. So it was working great earlier in the day. When the transmission problem took place [explained above] I tried to make a call, and the screen showed "no phone connected".. Everything including contacts evaporated like I never paired the cell. I would think both problems are connected.
When I put the car into park, it pops into reverse. Then I hit the engine off button, but since it is in reverse, the engine stays on. Then I open the door to get out, thinking the engine is off and the car is in park ,and it starts rolling backward. This has happened 6 times. The car is in the shop now.
Tl- the contact owns a 2014 chrysler 300. The contact stated that the gears were slipping from the gear box while the vehicle was in park. On another occasion, the contact stated that while the vehicle in park, it rolled away. The contact was able to stop the vehicle and shift it back to park on the third attempt. A police report was filed. The contact sustained injuries to the neck, the back that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000. Djr
On a slow stop, when the car downshifts from 2nd gear to 1st gear, it shifts hard into 1st gear and the car lunges forward a couple of feet. Very startling when it happens and potential to cause an accident. Brought back to dealer once and they stated chrysler is aware of the problem but has done nothing to fix this. They have received many complaints for all chrysler models that use this type of transmission (zf?) they did a software update for the transmission controller but this has not fixed the problem.
2014 chrysler 300. Consumer writes in regards to automatic transmission problems. *smd the consumer stated the transmission would jerk while being driven and also when it was idling at a stop. The dealer did not make any repairs, because they did not know how to fix the problem. *jb updated 11/13/14
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Chrysler 300?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history