I have a 1996 chrysler concorde and while driving had the tie rod bolts break completely off from the rack, since I have had the bushings and bolts replaced twice, and am still in need of rack mount bushings as they have failed and I now once again feel the car floating where ever it wants to go on the road. The rack mount bushings are approx. $53 for two and I am in need of four. I work barely part time and cannot afford to continue to fix a problem that shouldn't even exist. Where does a company like dc stop assuming responsibility for issues that are very much on their end of the stick? Had I been on the highway I would have definitely been killed no question. I have 3 children that regularly ride in the car and is chrysler going to pay for our funeral when their product kills one of us or on of their millions of other customers? I highly doubt it. We need to do something about this immediately!
1996 Chrysler Concorde: ball joint or control arm failure
19 of the 161 complaints about the 1996 Chrysler Concorde describe ball joint or control arm failure.
- owner complaints
- 19
- of this car's complaints
- 12%
- typical mileage
- 105,000
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
Dt*: the contact stated the vehicle's front end rattled and shook at various speeds. The dealership determined the front tie rod ends and bushings needed to be replaced for the third time in three years. The first time in august 2003, the passenger side wheel fell off. The second time in june 2004, the front end rattled and shook. Each time the dealership determined the front tie rod ends and bushings needed to be replaced.
1996 chrysler concorde left front tire and rim detached from vehicle. *kb all the lug nuts were torn off. The consumer stated the tie rod had been replaced recently.
After hitting bump in road 96 chrysler concorde started shaking violently and was difficult to control. Upon inspection the inner tie rod bushing was missing. This could have resulted in a crash.
Dt: the contact had the inner tie rod replaced four times. Several repair shops and other vehicle owners told her this was not a good car. Talso, he rack and pinion was not working properly, and the driver's side tire will not turn.
Well as I can tell this is a wide spread problem the rack and pinion, bushings and steering gear failure and tie rod ends. My concord has had a clunk grinding sound for sometime in the steering and now the car is beginning to not turn when I turn the steering wheel. Not every one has a $1000.00 to $2000.00 to get this fixed what will it take to get chrysler to fix the problem a school bus full of children getting hit buy one of the many chrysler cars with the same steering problem on the road. Please help before someone gets killed if not already.
Left front lower ball joint failed (cracked in half), causing front wheel to separate from lower control arm resulting in loss of steering control.
Steering is very bad. Pulls to the left. Rack and pinion bushings bad, as well as a tie rod. Usually makes a popping noise when turning. Engine cooling system has malfunctioned. Continues to overheat. Replaced water pump twice as well as thermostat. Abs light continues to come on. Brakes are very bad. I've replaced them numerous times.
On 10/11/96 I purchased a new chrysler concorde from a local authorized dealer here in montgomery, al. (VIN [xxx]) on jan 2001, I reported to the chrysler dealer about the front end suspension was popping and cracking when you turned the steering wheel. The dealer claimed it was tie rod bushings and lower arm. I also told them that the steering wheel was not straight anymore when driving on a straight road. The dealership made the repairs. (somewhat better @$577.00 / mileage was 36430) on 31 jan 03, I took this vehicle to the automotive service center, here in montgomery, al. (mileage is 51758) for a front end alignment and tire balance. (the car's steering lately seemed to have a lot of play) on this date, at approx 9:30 am, I received a call from the montgomery service center ([xxx] / service manager/ phone nr. 334‑281‑2886) informing me that the "rack and pinion " steering needed to be replaced asap, as this condition good be a safety factor in driving the car. He said the "whole" rack and pinion steering assembly was moving when the steering wheel was being turned, an unsafe condition. [xxx] also told me that he has seen and repaired several chrysler product vehicles with the same problem. (premature failure of the rack and pinion steering assembly) chrysler is aware of this problem as [xxx] showed me a chrysler "technical service bulletin": nr. 19-001-01/group: steering/dated 23 march 2001. This also covered vehicles from 1993-2001 chrysler, dodge, and eagle. If this steering problem and condition is un safe, why hasn't chrysler recalled these vehicles for the repairs at their cost? (approx. $2400.00) does someone need to get killed before anything is done? Your inquiry into this matter would be highly appreciated. (names and repair receipts to other vehicles in the montgomery area for the same problem, are available) thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Steering rack and pinion began making loud pop and/or creaking noise when turning steering wheel right or left when vehicle is cold (<30 degrees f). Later the same week, after starting cold car in parking lot, pulled out of parking space and lost power assist in steering - with power steering drive belt screaching. Narrowly missed collision with parked car. After engine is warmed up 2 or more minutes, steering seems to function normally. Dealer evaluation says replace rack and pinion steering gear at cost of $1868. Tsb has been issued for this defect. Dealer indicates that earlier model years (93-95) had bushing replacement kit for about $15, but '96 model requires replacement of steering gear at $1500 parts cost. Two months ago had loose tie rod replaced - which might be related. I will not drive car with this condition - fearing steering failure. But cannot spend $1800 to fix - no aftermarket steering gear is available.
Bushings on rack and pinion not present (two each). Repaired 3 times. Dealer said it was normal. Cost to replace $6 bushings this time - $1200+, because chrysler no longer sells just the bushings - must buy the whole rack and pinion. Lots of play in the wheel and has ruined the tie rods and inner bushings three times. No recalls? Every dealer has the rack and pinion gear assembly in stock ( 3 to 6 units)!!! Something is wrong.
Rack and pinion bushings are worn out and tie rods are gone . Dealer has inspected, and will repair vehicle at owner's expense. *ak
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 1996 Chrysler Concorde ball joint
Is ball joint or control arm failure a common problem on the 1996 Chrysler Concorde?
19 of 161 owner complaints about the 1996 Chrysler Concorde (12%) mention ball joint or control arm failure. The model year with the most reports is 1994.
Is there a recall or service bulletin for this on the 1996 Chrysler Concorde?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 1996 Chrysler Concorde
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