2022 Chrysler Pacifica Plug-In Hybrid fuel system problems

Filed Feb 26, 2025 · Acceleration, Electrical · 52,000 miles · MD

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Filed Jan 2, 2025 · Engine, Fuel system · IL

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

Filed Dec 21, 2024 · Electrical, Engine · MD

As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side PHEV engine mount. The dealer cites "Bulletin 21-042-24" as guidance for their troubleshooting. The dealer says if the problem returns, the vehicle will "need transmission according to bulletin 21-042-24." I drove the vehicle fine on December 19-20 but the problem returned on Saturday, December 21. So the problem has occurred twice in 9 days.

Filed Aug 16, 2024 · Electrical, Fuel system · OH

We purchased a 2022 Pacifica Hybrid in Feb of 2024 that is still under full factory warranty. We had the vehicle serviced once for A/c issues and it's regularly scheduled 30k mile service in April and May. [XXX] our van had a. Catastrophic failure in Texas, where it has remained since June 1st. The deep cycle hybrid battery overheated, making it inoperable. They have replaced the deep cycle hybrid battery twice-those batteries run 15-16k$, plus the additional parts and labor. Stellantis customer service promised rental reimbursement for the 2 vehicles we had to rent to continue our trip to Arizona. Then they declined to reimburse for both. They also stated they would pay for rentals ongoing while our van was in Texas and after we rented a van for two additional weeks, refused to pay for that. We requested a buyback at week 7 and that was denied. Two weeks ago, they stated the van was repaired and it sat in Texas while the dealership argued with Stellantis customer service about who was responsible for returning our van. Finally chrysler agreed to ship it to us and while the area manager was driving the van to the loading point for the shipping company, it had the same catastrophic failure. Chrysler had it towed to a different dealership in Texas and that dealership says they are going to start over and hopefully they can diagnose the issue fully, but they will have to replace the battery for a. 3rd time, totaling 4 batteries in 3 months or 64k$..The vehicle purchase price was 42k$. We purchased extensive extended warranties. We put down 24,500$ in cash and trade. We have since found out that a dealer in New Jersey put this car back on the market after they knew there was something wrong with it and made it someone else's problem. The selling dealership had no way of knowing the vehicle battery would overheat in the summer, as they purchased it from auction in November and sold it to us in Feb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 6, 2024 · Engine, Fuel system · IL

We were driving on the highway when we got a warning to pull over safely as the vehicle will shut down soon. The accelerator became unresponsive, and the vehicle began losing power. This has happened a number of times and we took it into the dealer who replaced the transmission. However, on various social media sites, it has been reported that this has been happening to many many people. This is an extremely dangerous situation for so many people unaware of the potential. As I understand it, they replace the transmission with a like transmission. The problem is not actually being solved. They are simply offering a short term fix with the potential for it to happen again. It is reported by others that their second transmission has done the same thing. Below is one example of a social media post where others have claimed the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 5, 2024 · Electrical, Engine · AZ

Vehicle shut down. Engine light came on. Confirmed electric inverter was the code. PIM module needs to be replaced.

Filed Jul 11, 2024 · Electrical, Fuel system · VA

Van lost motive power and screen showed the attached warning message. Waiting on dealership to replace the transmission, but it's backordered with no estimated availability.

Filed Jun 30, 2024 · Fuel system, Transmission · FL

Driving at Interstate speed, dash message stated to pull over, engine shutting down. Coasted to stop on shoulder. Waited 5 minutes, turned on ignition, check engine light was on. Restarted vehicle, drove ~20 miles and same occurrence. Was able to return home to dealership. The OBD reader said the PCM (Powertrain control Module) had failed. Service Dept. sent info to Chrysler Corp. Service, which stated the transmission was at fault. Car mileage was ~16,500 miles. Under warranty, the transmission is being replaced.

Filed Apr 23, 2024 · Fuel system · VA

Driving on highway and got a message saying "Stop Safely - Vehicle Will Shut Off Soon". Pulled over to the shoulder before the engine stopped once. researched the issue and tried to drive to a dealership. Stayed in right lane and the issue happened a second time with the same message displaying and this time, I actually did lose propulsion, but was able to safely park on the shoulder again.

Filed Mar 7, 2024 · Electrical, Fuel system · 35,504 miles · KY

The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately 35,504. The VIN was not available.