2004 chrysler pacifica. No accidents ever. 74k miles. Defrost and foot heater both quit working at the same time. No one has any idea how to fix the problem. My windshield ices up and I can't see to drive.
2004 Chrysler Pacifica visibility complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
Tl*the contact owns a 2004 chrysler pacifica. While driving 20 MPH, the vehicle began to shake and made a thumping sound. The vehicle also tends to pull to the right. The vehicle was diagnosed by the dealer, but the failure continues. The current mileage was 51,200 and failure mileage was 6,000. Updated 6/16/08 *cn the left rear seatbelt would not retract, the outer tie rod ends, the blower motor and resistor were replaced because the vehicle didn't have any heat, the battery was stalling. The heated seat were not working. Updated 06/16/08
Today is the second time my power window broke. 3 months ago the driver side rear window fell out of the track and it cost $275 to repair. Glass was ok. Today when I put the drivers window down the window shattered as it dropped down inside. I have owned chrysler products since 1952 and never had this problem.
1-my 2004 pacifica will not start at times. Sometimes 2 weeks can go by without incident, then the car will not start until I hold my foot on the gas. The dealer claims that unless it happens while at their shop, they cannot do anything. 2- the drivers side mirror will change position and make a sound like gears trying to engage but cannot. Again, the dealer could not find a problem although it happens each time I use it. 3- I complained about the transmission being sluggish from a parked position until it passes first gear. They told me they could not find a problem. They told me I could pick up the car. I asked them to drive it. They now found the problem and claim the motor mount was broken. They said it happened because of a fender bender I was in. The fender bender occurred two months after purchasing the car and I have been driving it two years since that event without a problem. 4- my headliner keeps sagging where the headliner meets the moonroof. They have fixed it now three times. They said the manual tells them to use sticky velcro tape. I keeps happening.
My 2004 pacifica will not start at times. Sometimes 2 weeks can go by without incident, but then the car will not start until I hold my foot on the gas. The dealer claims that unless it happens while at their shop, they cannot do anything. Also, the drivers side memory mirror will change position and make a sound like gears trying to engage but cannot. Again, the dealer could not find a problem although it happens each time I use it. I complained about the transmission being sluggish from a parked position, they told me they could not find a problem. I asked them to drive it. They claim the motor mount was broken. They said it happened because of a fender bender I was in. The fender bender occurred two months after purchasing the car and I have been driving it two years since that event without problem. My headliner keeps sagging where the headliner meets the moonroof. They have fixed it now three times each time using sticky tape. It doesn't work.
Dt*: the consumer stated the sun roof drain lines froze. When the drain lines defrosted the condensation leaked into the passenger side electrical system, causing the electrical passenger seat to malfunction. The manufacturer has been contacted and the vehicle is at the dealership at the present time.
First of all we purchased our 2004 chrysler pacificia a little over two years ago and after about 2 weeks I noticed a visibility issue. At first I thought it was simply "new car" adjustment issues. However, this issue on "visibility" never went away. The first incident occurred backing up in my bank parking lot...bam! Where did that pole come from? Cost $850. My deductible $500. The second occurrence happened in my driveway. Again backing up. This time the coast was clear before I got into the car. Next thing I heard [as I was looking back was a crunch. Between $5 and $8k damage to the other vehicle. Oh I wasn't going any more than 5 MPH! Thing is even after the accident I still didn't see the car when I looked back to see what the ?xo$@ happened! I have been a excellent driver up until the purchase of this vehicle? Knowing that this has been an issue, visibility, I've remained cautious with this vehicle. Oops forgot my damages were$1950. Non-the-less, today I have the privilege of paying higher insurance premiums. Don't get me started with on the road issues. My question is simple yet serious to consider. Should we have to drive in fear of wondering if today will be yet another accident/incident before chrysler will do something about the pac.? In fact maybe it will take a needless fatality before someone will become attentive. As a consumer I have only so many resources to exhaust. After that and because of the political battle one would encounter I am left with only the option to add my complaint to this list.
Dt: the consumer stated that the 2004 chrysler pacifica has a visibility problem on the windshield. The structure is so thick that the consumer has a problem seeing on either side of the windshield. The consumer states that has had two crashes because he could not see through the windshield. The consumer says that when making a turn vision is being blocked by the post between the win shield and the side window. Also, the consumer insists that vision is blocked by the side view mirrors on the car. The consumer has taken the car back to the dealership. The consumer wants to trade the car in because he can not see very well. The dealer does not want to do any trading on the vehicle. The consumer has written to chrysler so that they would reimburse the consumer for expenses on his insurance, and to take the car back. Chrysler has not responded to the letter. There were no injuries. A police report was taken on the second accident.*ak updated (11/04/05)
Left and right exterior mirrors do not return to memory position.
Visibility we have had 6 parking lot collisions since acquiring our car in 2003. The visibility when maneuvering is terrible. We have parked in the same parking lot for 24 years in a variety of cars and SUV's and have never had a collision. In this car, we have had collisions resulting from poor visibility when pulling in to park, but more so when backing up. The blind spots are significant and dangerous. So far, only other cars have been damaged but our concern is for pedestrians or children that may be behind us yet remain unseen when attempting to back up. The dealer says they have had numerous complaints but there is nothing to do. They did offer to sell us a parking assist sensor system but that's all. The cust satisfaction representative at chrysler said he had not had any complaints like this. He also said he could not view any other reps info- he was just one person in a huge company. When I asked for his supervisor, he said supervisors don't take calls. This car has serious design flaws and chrysler will not correct them. We are concerned about the safety of ourselves and others. We can't wait for our lease to expire in oct 2006, until then we are very worried about using this car. I can't ever envision purchasing another chrysler product after this lack of commitment to vehicle safety.
There has been no accident for me but I am sure if you search you can find this problem. The windshield wipers freezes up when the weather is very cold and wet. The defroster does nothing to help keep the wipers in good working order.
Consumer stated the sideview mirrors are very small. This causes him to cut other drivers off on the road. Contacted the dealer. However, the problem still exists.
I own a 2004 chrysler pacifica. My complaint deals with the total lack of visibility when one is backing up. Specifically, since the rear window is so heavily tinted you cannot see any illumination thrown out by the inadequate back-up lights. If the area around the car is poorly lit, one cannot see anything or body behind you. This is very dangerous. I have been driving for 45 years and have a very good driving record. This is the most dangerous vehicle I have ever driven!! I will not drive it in the evening anymore due to the total lack of confidence in the vehicle. Instead, I drive my wife's honda cr-v. On february 7, 2005 I called chrysler customer service. The rep said that I could peel off the tinted cellophane strip from the rear window. This is ludicrous. The tint on the glass is an integral part of the pane. He was absolutely useless. On february 8, 2005 I complained to my dealer. He would not replace the rear window but would sell me a back-up sensor system for their cost of $417.00. The problem is not solved. This is a problem of safety. All I want is a way of using my car 24/7 without fear of striking somebody or an object, through no fault of my own. I do not feel it is appropriate for me to pay for this service. I am trying to save lives. Please feel free to contact me, sincerely, joel f. Garfield
Automatic memoryy settings for outside mirrors do not return to their "set" positions. I have had this issue to 2 dealers. Neither could find the cause.
1) driving on open stretch of freeway at night; had just started rear window defroster, ) entire rear window exploded. 3) undetermined - dealer has yet to address.
Rear window is positioned so high that I cannot see cars or objects that are directly behind me. There is no way to adjust my rear-view mirror to rectify this situation. It is the design of the car, and it is dangerous.
Traveling east on i80 in rockaway township, nj approximate mile marker 37. Heard a loud bang, moon roof shattered and as shade was open, broken moon roof glass fell into passenger compartment. Pulled off highway to shoulder and the remaining glass around perimeter of moon roof looked as if it exploded upward. There were broken glass pieces found along the tracks of the vehicles roof rack. The weather and highway was clear and dry, temperature in the 40's. There was no apparent object that struck the vehicle.
Windshield wipers freeze in light to heavy snow. Defroster pattern not low enough or wide enough. Windshield has ice form on it when the wipers clear the defrosted part of windshield. Ice then forms on wipers and fails to clear windshield. Car has to be stopped and manually cleared of ice and snow.
When rear windows are rolled down, with front windows rolled up, there is an air pressure harmonic generated that shakes the interior of the car that is very painful (ears). The effect is that it sounds like a helicopter is in the car with you. This harmonic is also generated slightly by the sunroof being opened and the windows rolled up. The sunroof harmonic will cease if you place a hand or arm in the air stream. These issues are not dependent on the interior layout of the vehicle (seats up or down, or seat position).
Power mirrors not holding memory. Have had car in 4 times since 7/16/04 and as of today they have had my car since 8/14/03 (2 weeks). They have replaced mirrors 3 times and now do not know how to fix problem.
Sunroof on 2004 chrysler exploded. There was no external cause. The glass exploded outward. Car was only 4 weeks old. Dealer did replace is as under warranty.*ak while driving down the highway, consumer heard a loud bang and then saw glass flying from the outside of the vehicle. The sunshade was closed and no glass from the sun rood glass panel flew into the interior of the vehicle. Upon inspection it appeared that someone kicked the glass panel from the inside of the vehicle. Just the glass flew out and not the glass panel frame. 90% of the glass was gone. The consumer stated that he did not use the sunroof that day nor did he use it much since the purchase of the vehicle. The weather was warm when it happened at 108 degrees. Will fax copiy of the work order. The repair was fixed under warrante. Consumer stated that he did not have dealer repair order. Cw
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Chrysler Pacifica?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history