My local mechanic was looking for a recurring rattle in the front right wheel area, and asked me to look at the corrosion on the front subframe. He commented that he knew chrysler had a known problem with this frame and that he also knew that chrysler is unwilling to cover the cost to repair this inferior portion of the vehicle. The internet is full of others who have also experienced the same problem. I am asking the federal safety agency to intercede with chrysler and encourage them to cover the repair of this potentially fatal flaw in their product, and have a recall issued for all models with this problem, and not the narrow one month manufacturing window that chrysler seems to think is adequate to cover with an extended warranty.
2005 Chrysler Pacifica body complaints
Page 10 of 15: complaints 251 to 280 of 413, newest first, as owners wrote them.
Front engine cradle there was a letter sent by chrysler back in november of 2010 that "we are extending the warranty period on your front engine cradle because some vehicles operated in areas of high road salt usage, may experience engine cradle corrosion resulting in a driveability vibration and or shake. This engine cradle extended warranty coverage applies to chrysler pacifica model years 2004-2005." I have called chrysler twice and was told that my car is not in the serial number range and I just paid over $2450 to have my car repaired.
Reference tsb 13.001-12, 2005 chrysler pacifica suspension service bulletin, and the federal safety agency action number 10044109. A letter was sent to some 2004-2005 chrysler pacifica owners that the front engine cradle and suspension mount frame was prone to corrosion problems. The warranty was extended to 15 years or 150,000 miles to owners in states that use road salt, cold weather states. We live in pennsylvania, which is considered a cold weather state. Our pacifica was inspected in april 2014. We informed the station that we were experiencing some vibration in the front end of the vehicle. We were informed that the cradle assembly and mount was rusted through and because of safety issues they had to be replaced before it would pass inspection. The cost was $2,702.08. The vehicle had 122,638 miles, under the warranty threshold of 150,000. When we learned of this situation we called chrysler. They informed me that only pacifica's manufactured between a certain time frame were covered. They could not tell me the time frame, but our vehicle was not covered. To make matters worse, the new cradle assembly is exactly the same as the original part. No corrective actions have been taken to prevent the rusting. There are other cases similar to mine on the internet. State dmv?s are failing these vehicles for safety issues, they are unsafe to drive. How can chrysler ignore these serious safety issues? I am requesting full reimbursement of $2,702.08, plus request action be taken against chrysler so that all 2004-2005 pacifica's are repaired before serious accidents occur, if they haven't already.
The subframe in my vehicle is rusted out. Chrysler acknowledged this issue due to possible subframe failure that could cause a catastrophic failure which could lead to an accident. Extended warranty was issued for 2004 and 2005 models of my vehicle and those were repaired. I have the exact damage listed in the acknowledgement that came out in 2010. However I am told that because my vehicle was built in october 2005 I am not covered. I meet all the criteria listed in the acknowledgement for a replacement. No where in the letter does it state what month your vehicle was built in to be covered by the warranty. The fix for this issue is costly to the consumer. I have made several calls and sent several emails to chrysler in regards to this matter and have brushed aside with basically "sorry about your luck".
My engine sub frame is heavily rusted creating a dangerous situation for my motor to falls or loose control of my vehicle putting my wife and child in danger.
While getting a safety inspection of my vehicle it was discovered that there is considerable rust on both sides of the engine cradle. After doing some research I found that this is not an isolated issue and then contacted chrysler customer assistance center and was told that my car was built outside of an extended warranty that was given to other 2004 & 2005 pacificas for the exact same issue. After much checking I was told there was nothing they could do.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that the engine block was corroded causing the engine to become unstable. The vehicle was taken to an independent mechanic. The technician diagnosed that the under carriage needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The current and failure mileage was 137,000. The VIN was unavailable.
The 2005 chrysler pacifica is known for the sub frame rotting causing a un-safe condition where the engine could fall out. I took my car to a local shop and they said my frame is all rotted out. I took my car into chrysler and it turns out it is not covered under a recall or extended warranty. What worries me is how many others are on the road with the same condition.
While I have heard some sounds from the suspension (front) for over a year, it was only this month (may 2014) that the problem was diagnosed. The engine cradle on my vehicle is rusted and has holes in it. Per the mechanic, it is unsafe to drive until it is fixed (which he estimated as costing in excess of $1,000). After doing a little research, I contacted chrysler only to find out that they would not cover this defect since my vehicle was manufactured in may 2004 and they only cover it for 10 yrs/150k miles for vehicles manufactured up through march 2004 (if in the "salt belt"). So while they acknowledge this specific problem, they would not apply the warranty because my manufacture date is two months beyond their cutoff date. Talking to auto mechanics and searching online seems to reveal that this is a significant problem with older pacificas. Based on this information, I strongly believe that chrysler should cover a defect like this since it is likely widespread (if not issue an actual recall like toyota did on their tacomas for rusted frames a few years ago). I do have a case number with chrysler now in which they noted my problem. I won't include that number here because this is a public record.
I was driving on the highway going about 55 (MPH) when I went over a pothole. After that my car started making a rattling noise. My mechanic checked the car and said it was the rack and pinion but then he discovered that the whole engine cradle was rusted and corroded and told me it was very dangerous for me to drive the vehicle until I made the proper repaired which is replacing the entire engine cradle.
The 2004-05 chrysler pacifica subframes are defective, they rust and corrode to the point of being unsafe to drive. This has been an issue that been reported to the federal safety agency before. A twenty year old car's subframe should not rust and corrode to the point that the engine could fall out, much less a nine year old car like mine and many others who have reported this. Found out chrysler first offered an extended warranty of 10yrs 150,000 for people who live in high salt usage states, such as minnesota where I live. My car qualified so I called chrysler and the guy said take it to the dealership and they will take care of it under warranty. Took it to mckays family dodge in st. Cloud and glen ertl lifted it up, took pictures for chrysler to see, and then told me my car wasn't under warranty. In the process of lifting my car up mckays somehow broke my motor mount which I was told later by my regular mechanic and it now made a clunking sound when I accelerate and feels very unsafe to drive. Glen told us to "prove it" that he had broke it, very good business practices. Called chrysler back and they told us it was a new employee who told me it covered under warranty but it actually wasn't even though I was holding a letter from chrysler saying all 2004-05 pacifica's under the criteria I mentioned above were qualified for the repair under warranty. This is a dangerous problem that many others have reported and it needs to be addressed. Thank you for any help you can offer.
I have a 2005 chrysler pacifica I just bought it about 7 months ago. I took it in for a routine oil change about a month ago, when the mechanic tells me that my subframe that holds up the motor is badly rusted and that my motor could fall out anytime. Going to the shop next week due to how unsafe it is!
Had vehicle in for brake service. Technician showed me (with pictures) the problem with the engine cradle rusting out in multiple locations. In my research of this issue, I found numerous other incidents of this problem with little or no assistance from chrysler. This is a huge safety issue and could lose the engine at any time causing possible severe injury. Would like chrysler to step up and get the recall out to all pacifica owners.
I live in pennsylvania where the winters are harsh and salt is used. I went to get my car inspected and it failed do to rusted/holes in the carriage and rusted/holes in the rocker panels. I found an article online http://www.nbcchicago.com/investigations/minivan-owners-want-chrysler-to-concede-rust-problems-241535881.html so I contact chrysler as well and spoke to two different people and was told my pacifica was outside the time frame as well. Can you tell me why 2005 pacifica's are listed as having the problem if they time frame is in 2004. My car was made march 18, 2005 so it is not eligible. I ask why not??? I am having the same issue as the other "time framed" vehicles. Is my life not as worthy as the "time framed" lives??? I think this is all a bit ridiculous. I believe chrysler needs to fix this problem before someone gets hurt. Having the carriage of your vehicle rust through without even knowing that its doing it is a safety issue!! If I'm expected to keep my car up for safety reasons then why is chrysler not expected to fix a problem they know if wrong no matter what the "time frame". I would appreciate someone contacting me asap. I am not working at this time and do not have the money to come up to get this fixed. I took it to an autobody shop and was told that to get the carriage and the rocker panels fixed it would cost me $3066. So why am I the one who has to come up and fix chrysler's problem that they know is a problem and refuse to fix because of a 'time frame'. By the way when I asked to have them reconsider and have someone look into my problem I was told a decision was already made and we aren't responsible. Who is going to be responsible when my car rusts in half and I happen to drive it and it just falls apart? Thank you
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while the vehicle was having routine maintenance performed, the technician mentioned that the sub frame was completely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 140,818 and the current mileage was 141,164.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that upon inspection, it was found that the sub frame was perforated due to rust. The vehicle was taken to a private mechanic who stated that the engine cradle and suspension cross member was rusted. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,000 the consumer was informed, her vehicle did not qualify for the free repair, as the vehicle was built in september 2004. Updated 06/17/14 updated 06/24/14 ma updated 06/25/2014
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while being serviced by a private mechanic, it was found that the engine cradle was extremely rusted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 103,000.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving 20 MPH, the vehicle exhibited a loud, abnormal noise. The vehicle was taken to an independent mechanic where the technician diagnosed that the sub-frame was completely corroded and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 150,000.
Undercarriage corrosion as reported by other owners.
While getting service at local chrysler dealership, was notified that the engine cradle was rusted through and the vehicle was not safe to drive.
Engine cradle completely rusted out. Discovered during inspection. Mechanic says the vehicle is unsafe to drive in the current condition and the engine could possibly fall out!
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that during a routine maintenance, the dealer found that the sub frame was rusted and there was potential for the engine to fall out. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 162,000.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving at speeds over 50 MPH, a vibration was present. The vehicle was taken to an independent mechanic who discovered that the engine cradle and the sub frame had rusted. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000. Updated 06/27/14*lj the tie rods and lower control arms were replaced. Updated 07/08/14
Vehicle brought in for state safety inspection. During visual inspection of vehicle, obvious hole in frame found due to rust/corrosion. Vehicle is not covered under 6 week window chrysler corporation currently covers. Vehicle is unsafe, fails state safety inspection and at this time owner will bear cost.
While having work done, it was discovered that the sub frame on my vehicle is rotted right through. I was told not to drive in this condition as it is very dangerous. The dealer I bought the car from will not take any responsibility claiming it was sold as-is. I found a multitude of information on the internet stating that this is a known issue with this year and model vehicle. I contacted the chrysler corporation and they refuse to do anything to fix the problem. They claim the only vehicles they will fix were manufactured between february and march of 2004 and my vehicle was manufactured in november of 2004. This is the same problem they are aware of regardless of when the vehicle was manufactured. It is a defective part that can cause the engine to fall out of the car if it should break while driving and can potentially cause a fatal crash. If they are taking responsibility for some cars with this problem, they should take responsibility for all cars having the exact same issue. Because your organization has not forced them to do a recall, they are turning away consumers. This issue needs to be addressed and because the cause is their defective part, they need to be responsible to replace the frame on my car.
My 2005 chrysler pacifica has what appears to be abnormal corrosion on the frame. This was first brought to my attention by an investigative report by nbc5 chicago. I had my car examined by a mechanic who took photographs and warned me of a safety issue related to this corrosion. I have reached out to chrysler and the first response appeared to be a "scripted" response saying they were "sorry about the rust, but there is not recall", I have since escalated it within chrysler. I would like to open a claim with the federal safety agency since this problem appears to be fairly wide spread and needs to be addressed by the manufacturer, before people start to get injured or lives are lost due to this serious product defect.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that upon inspection, it was found that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage and VIN was not available.
Engine cradle/sub-frame is rusted through on both sides. The gaps 1/4" to 2" wide extend for 15-20". My mechanic lifted my car so I can see the damage, he says it is unsafe to drive it because of all front suspension and steering is supported by the frame. When driving over potholes I hear loud thumps coming from front suspension area. I'm expecting chrysler's recall or reimbursement for projected $2500-3000 repair.
Advised by local mechanic in december that rust was developing on undercarriage of engine. After numerous news reports and reading of info on the internet of similar problems called chrysler customer care. I was told since it was not in the window of the cars that they are extending the warranty on rust to 10 years or 150k miles there was nothing they could do for me. If they do extend the warranty in the future they will let me know.
I own a 2005 chysler pacifica with excessive sub frame rust that holds up the engine of the car. A mechanic brought it to my attention when he was inspecting the tie rods. I saw multiple holes maybe 3" in diameter! There is also crack lines in the frame running from end to end. I'm afraid to have my wife drive it to work in the event the engine falls out of the car while driving. I called chrysler recall department and they said my year is not covered? My car was manufactured on may 21, 2003 and chrysler says cars manufactured forward from february 23, 2004 would be repaired! What difference does the manufacturing date make?! Faulty steel is faulty steel no matter when it was used by chrysler in their cars! Can chrysler be held accountable to [xxx] (we don't have the money to buy another vehicle! 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
VIN decoder
See the problems and recalls for an exact car
Buying a used 2005 Chrysler Pacifica?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history