Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while having repairs performed to the vehicle at a local mechanic, he was advised that the frame exhibited excessive rust. The contact did not take the vehicle to a dealer or contact the manufacturer. The failure mileage was 103,000. The VIN was not available.
2005 Chrysler Pacifica body complaints
Page 13 of 15: complaints 341 to 370 of 413, newest first, as owners wrote them.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that the engine cradle, frame and cross member was found to be severely corroded with holes. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 130,000.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving 55 MPH, the vehicle shook with the illumination of the ABS light. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 130,000.... Updated 10-17-13 *bf when braking the car started shaking. Steering was lost, and the ABS light illuminated. Upon inspection it was found the front engine cradle had rusted so to the point there were big holes. The only thing holding the engine cradle together was the motor mounts.
Was informed by our mechanic that the front crossmember/engine cradle/k-frame had rusted through and that this was a common problem with this make/model/year vehicle. Chrysler issued a recall due to this defect, but it only covered manufacturing dates up to march 31, 2004 and our vehicle was manufactured in june of 2004. I have seen that this continued to be a very common problem with vehicles after the march manufacture date and called chrysler to see what could be done as this is a very expensive repair of a known issue that had been recalled on other vehicles. Chrysler stated that this was not covered by recall and there was nothing they were willing to do to assist us.
I recently took my 2005 chrysler pacficia to the shop to have the pulleys changed on the engine for the serpentine belt, and new tires and alignment. When the car was on the lift, my mechanic pointed out to me that the engine cradle is rusted and will need to be replaced at a cost of $5000. The car only has 94k miles on it. This seems to be a wide spread issue. I am the 2nd owner, the 1st was a lease through chrysler and I purchased the car from a local chrysler dealer in 2008. Going to start contacting chrysler and the attorney generals office in ma to see what can be done since there is no recall on this.
2005 chrysler pacifica 107000 miles rusted engine cradle. Garage kept and serviced only at a chrysler dealership, service dept never told me the engine cradle was extremely rusted and cracked. After several calls and emails to chrysler corporation they refused to work out any financial assistance on repair bills.
I took my pacifica in to get the tires rotated and was told I had a cracked frame and they would not rotate them. I checked to see if I had a recall and I did not. Now I have a car that is worth less than what it would cost to fix it. Judging by all the complaints this is a serious problem and I am just thankful my family didn't get hurt because of it. I was told the subframe hold the engine so it is not safe to drive because of the crack.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving approximately 65 MPH, he depressed the brake pedal and noticed a growling sound. The front end began to shimmy. The vehicle was taken to an independent mechanic for diagnosis. The mechanic stated that the subframe was corroding from the front passenger's side where the air conditioner condensation would drip. The manufacturer was made aware of the failure and stated that there was an extended warranty for the subframe but the VIN was not included in the warranty. The vehicle was not repaired. The approximate failure mileage was 113,000.
Last year at time of inspection my repair guy said the subframe looked good - he had seen a lot of complaints about them lately. This year is a whole different story - the subframe is rusting out even though my car has the electronic rust inhibitor installed since I bought in 2007. I called to check my VIN and of course no recalls are listed. For the amount of complaints you would think that they would revisit this issue.
I was told when I took my car in for an oil change that the subframe was rusted out & that this was a safety issue. I would need to get this fixed or the engine/transmission could fall out. My car has always been stored in a garage. There is no way a car of this caliber should have a problem like this. It isn't even something that our service guy has seen on very old cars. Was quoted @ $4200 for new one & around $1200 for used. My repair shop ordered 6 of them before they could find one that wasn't also rusted out. Of course they got more expensive as it went along. Very disappointed in chrysler saying that it wasn't covered & they wouldn't stand by there product/defect.
Subframe corrosion - rust.
Had my SUV service at the dealer and they told me that the subframe is rusted and has to be replace they are charging me $4,300 I call chrysler and ask about any recall and they told me that my SUV was not made on the recall year a car should not rust that bad in 8 years.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that the engine cradle was rusted. The vehicle was taken to a private mechanic where it was confirmed that the engine cradle was rusted. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 113,000.
Subframe under engine is rotted out.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that there was corrosion on the frame and the engine cradle. The vehicle was taken to the dealer for inspection but was not repaired. The failure was not reported to the manufacturer. The failure and current mileage was 137,000.
I bought this vehicle in 2011. When I brought to my mechanic for an oil change he told me my subframe (engine cradle) was severely rusted and corroded and that I probably wouldn't make it through the winter...the part cost around $1200. Alone without labor. I tried to save up the money but we just couldn't do it and within the past couple months my mechanic has informed me that my car is not safe to drive until it is fixed. He also advise to check for a recall and to call chrysler and see what they say to do. They say there was a service bulletin for that matter of the defective part but only for the month of feb 04-march 04 and mine was made in june 04 and that my car even though it has the same issue is exempt from the replacement part. So I am paying for a car that is not safe to drive because of a defective part that chrysler refuses to help me with. It is not from normal wear and tear this car only had 62k miles on it when I had purchased it and my first oil change came at 65k miles when the problem was first noticed. After researching the internet I found multiple complaints of the exact same thing. I contacted the attorney general and they tried their best to help but because my car was 7 years old it was out of the warranty technically even though I still have only about 80k miles on it. I was told to make a complaint on here in hopes of possibly joining others to where there may end up having a recall on this part seeing my car is not safe to drive at all.
Took car in for routine oil change. Chrysler dealer stated that the engine cradle is rusting out and needs to be replace very soon and is dangerous to drive. Chrysler had a recall for a select 2004 year cars for the same reason. Why has the recall not been extended to include a wider range of vins? I notice about 1/2 of the recent complaints are for the exact same problem.
Sub-frame is totally rotted out!!!!!!!!!!!
Engine cradle has rusted through and made the car unsafe to operate for my teenage son. A very expensive replacement is required. Structural integrity should have a much longer lifetime. Chrysler was contacted and declined the opportunity to make things right.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while the vehicle was being inspected, it was noticed that the sub frame was perforated due to rust. The vehicle was taken to the dealer where it was confirmed that the sub frame was severely rusted. The contact was also informed that the vehicle was not included in the manufacturer's recall. The manufacturer was contacted about the failure. The failure mileage was 150,000.
I took my car into the dealer where I purchased it and have it reg. Service I was looking to have a oil change and a sticker. They changed my oil 29.00 and rejected my car for a rotted frame and told I should not drive it. Service manager also told me they chrysler would pay for the part $4500.00 and labor but I was responsible for $300.00 ded. And all the parts that needed to be replaced if any were damaged, motor mounts etc. No loaner or rental this was not my bad the car was great till that day I have a $5000.00 loan and over $5000.00 worth of work to get a sticker. When I went in to sch. Work they said deal off, part was sent back I cried for real.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that upon inspection, it was determined that the frame was completely rusted. The vehicle was taken to the dealer where it was confirmed that the frame and floor boards were perforated due to rust. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 125,000. Updated 07/10/13*lj updated 07/12/2013
The subframe (which holds up the engine) has thoroughly rusted through creating the danger of the engine and transmission falling from the frame. I am told the car is unsafe to drive. Chrysler has acknowledged a defect in materials used to construct cars in february and march of 2004 and has extended the warranty to 150,000 miles for those vehicles. As mine was produced 4 months later they are denying any liability and refusing any assistance. The defect is identical to one that is covered on cars made 4 months prior , and they have been unable to provide any documentation showing the material used on my vehicle is not from the defective batch. I may have defective parts but they cannot provide a method to identify those defective parts. Chrysler is unwilling to even examine the vehicle, instead using the VIN as their only reference as to coverage. I found it interesting that when I referenced others receiving assistance outside the parameters of the extended warranty I was told that based on customer loyalty there may be assistance for some but it was not available to me. I am concerned that customer loyalty plays a role in the safety of their (past) customers. I'm not sure how many people expect their frame to fail in 8 years but this could be a major safety factor for both passengers and any vehicle around them when an engine falls from a car. How many complaints are needed before action is taken?
I own a 3005 chrysler pacifica that has been taken regularly to the dealer for oil changes repairs and regular maintenance. Today my husband noticed some rusting of the frame that the engine sits in so I went to dealer and had them look at it and they agreed and were surprised that this was happening and it shouldn't. I was told it should be fixed is very unsafe and the cost is very expensive. I called chrysler and they simply said sorry not a recalled vehicle and there is nothing they can do. They told me to fix it and save the receipt in case there is a future recall. I am very upset by this response. I am concerned about driving my kids as well as myself any where in a car that is unsafe and apparently our safety is not a concern for chrysler. I will make sure no one I know buys a car from this company especially after finding out that so many other pacificas have this same problem. It should have been recalled.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while having the vehicle inspected, the technician stated that the front of the sub frame was rusted and corroded and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 110,000.
Driving down the street and the car started shaking and then something sounded like it snapped and the steering wheel was almost locked and could not steer. Had it towed to the mechanics and he said the under frame and the brackets attached from the chasis to the frame holding up the engine had broken off. I got home looked online and found out that there are a lot of complaints about rusting in the under frame and that it is a very unsafe condition.
Just had a state inspection and oil change done on my 2005 pacifica. The technician put my car on a lift and pointed out multiple areas where the engine cradle frame is rusting out. He had never seen anything like this on a vehicle of this age. As it turns out, while investigating this issue on the nhtsb and other web sites, this is a common problem with the chrysler pacifica. And is apparently of little concern to chrysler. They have offered some people help and others have been told "too bad", based on some arbitrary manufacture date range. This is even though the defect is the same no matter the manufacture date. This total disregard for the safety of their consumers is unbelievable and should not be tolerated. While my car has passed this inspection, without correction, it will never pass again. This was not a low cost vehicle and if chrysler was aware of this safety issue why was I not contacted. Are they waiting for some kind of serious accident with injuries or death to respond properly? I contacted chrysler on this issue and was told they would not help me. "thank you for contacting the chrysler customer assistance center. Thank you for your recent contact regarding your vehicle. We fully appreciate your concern, particularly in view of the expense and inconvenience involved, however, we are unable to accommodate your request for out-of-warranty consideration. The vehicle has exceeded the time and/or mileage limitations of the warranty (or warranties) we offered on the vehicle at the time it was purchased. Although we are unable to provide a more favorable reply, we appreciate the opportunity to review your request. Thank you again for taking the time to communicate with us. We're sorry we cannot provide a more favorable reply thanks again for your email."
I own a 2005 chrysler pacifica with 126k miles. I recently had my tires rotated and it was noticed that I had significant rusting on the right front subframe. The frame is not a moving part and should not wear out with a normal life expectancy of the car. They stated it is unsafe to drive and recommended replacement. I called chrysler today and my vehicle is not covered even though there has been an extended warranty on some vehicles. I was disappointed that they said there is nothing they can do. I pointed out to the customer service rep that there a lot of complaints noted online and on this site. She said my information was noted and if I got the vehicle fixed to keep the receipt in case the extended warranty is broadened. I hope chrysler looks into this further.
I have been made aware of severe corrosion and rust of the frame and cross member of this vehicle. It has been properly maintained and serviced. On researching this problem on the internet. It appears that this is not an isolated incident but a common problem for pacifica. Chrysler has service bulletins advising service personal to look for this problem. There has not been a recall and as a result they will not assist in the repair of this vehicle. I feel that it is a product flaw and should be addressed by chrysler. Much like the rusting problem with the toyota tundra trucks. This vehicle was in ma from 2005 to 2011 and now is in fl.
Working on the car notice the subframe is rusted thru on ths passenger side. There are many issue logged in on the internet with this particular defect. It is my understanding there is a recall for certain vins. My vehicle was built on aug 20, 2004. After contacting chrysler they say the car is covered under a extended warranty. My problem is if I hadn't looked under the car this issue may have LED to a catastrophic failure.
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