Took car in for routine oil change. Chrysler dealer stated that the engine cradle is rusting out and needs to be replace very soon and is dangerous to drive. Chrysler had a recall for a select 2004 year cars for the same reason. Why has the recall not been extended to include a wider range of vins? I notice about 1/2 of the recent complaints are for the exact same problem.
2005 Chrysler Pacifica engine complaints
Page 10 of 16: complaints 251 to 280 of 434, newest first, as owners wrote them.
Sub-frame is totally rotted out!!!!!!!!!!!
Engine cradle has rusted through and made the car unsafe to operate for my teenage son. A very expensive replacement is required. Structural integrity should have a much longer lifetime. Chrysler was contacted and declined the opportunity to make things right.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic where the contact was advised that the catalytic converter had failed. The vehicle was not repaired. The manufacturer was made aware of the failure however, the contact was advised that the part needed to complete the repair was on back order. The failure mileage was 90,000. The current mileage was 91,000. ..updated 07-17-13 *bf on may 30, 2013 the consumer replaced the catalytic converter for a second time. The last one, only lasted for 30,000 miles. Updated 07/18/13
The subframe (which holds up the engine) has thoroughly rusted through creating the danger of the engine and transmission falling from the frame. I am told the car is unsafe to drive. Chrysler has acknowledged a defect in materials used to construct cars in february and march of 2004 and has extended the warranty to 150,000 miles for those vehicles. As mine was produced 4 months later they are denying any liability and refusing any assistance. The defect is identical to one that is covered on cars made 4 months prior , and they have been unable to provide any documentation showing the material used on my vehicle is not from the defective batch. I may have defective parts but they cannot provide a method to identify those defective parts. Chrysler is unwilling to even examine the vehicle, instead using the VIN as their only reference as to coverage. I found it interesting that when I referenced others receiving assistance outside the parameters of the extended warranty I was told that based on customer loyalty there may be assistance for some but it was not available to me. I am concerned that customer loyalty plays a role in the safety of their (past) customers. I'm not sure how many people expect their frame to fail in 8 years but this could be a major safety factor for both passengers and any vehicle around them when an engine falls from a car. How many complaints are needed before action is taken?
I own a 3005 chrysler pacifica that has been taken regularly to the dealer for oil changes repairs and regular maintenance. Today my husband noticed some rusting of the frame that the engine sits in so I went to dealer and had them look at it and they agreed and were surprised that this was happening and it shouldn't. I was told it should be fixed is very unsafe and the cost is very expensive. I called chrysler and they simply said sorry not a recalled vehicle and there is nothing they can do. They told me to fix it and save the receipt in case there is a future recall. I am very upset by this response. I am concerned about driving my kids as well as myself any where in a car that is unsafe and apparently our safety is not a concern for chrysler. I will make sure no one I know buys a car from this company especially after finding out that so many other pacificas have this same problem. It should have been recalled.
Driving down the road the car began to shake uncontrollable. I pulled over and turned the car off and turned it back on to see if that rest something. It did nothing, I drove the car 3 miles very slowly to the auto repair shop. They told me 3 of the motor mounts are broke, which caused the engine to move and rest upon the front axles. They said that is a culprit of the car shaking.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while receiving a repair at a private mechanic, the mechanic noticed that the engine cradle was corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 115,000.
Driving down the street and the car started shaking and then something sounded like it snapped and the steering wheel was almost locked and could not steer. Had it towed to the mechanics and he said the under frame and the brackets attached from the chasis to the frame holding up the engine had broken off. I got home looked online and found out that there are a lot of complaints about rusting in the under frame and that it is a very unsafe condition.
Two month after I bought my pacifica my ABS light came on and has continued to come on even after it was fixed. Apparently it is the sensor that keeps having issues. It reads a different speed than the other sensors. Also I keep having an issue with my engine light coming on randomly. I have taken the car in for evaluation 3 times and every time they tell me I need to turn the gas cap so many times to stop this from coming on. This actually does not solve the problem, as it is still continues to come on and turn off randomly. Again I assume a sensor, the automotive places are sure I just need to turn the cap,how many times will it need to be turned 20 cause 3, 4, 5 ,6 none of these stop the problem, super annoying chrysler cannot just fix the problem, they made the car it cannot be that hard to fix.
Just had a state inspection and oil change done on my 2005 pacifica. The technician put my car on a lift and pointed out multiple areas where the engine cradle frame is rusting out. He had never seen anything like this on a vehicle of this age. As it turns out, while investigating this issue on the nhtsb and other web sites, this is a common problem with the chrysler pacifica. And is apparently of little concern to chrysler. They have offered some people help and others have been told "too bad", based on some arbitrary manufacture date range. This is even though the defect is the same no matter the manufacture date. This total disregard for the safety of their consumers is unbelievable and should not be tolerated. While my car has passed this inspection, without correction, it will never pass again. This was not a low cost vehicle and if chrysler was aware of this safety issue why was I not contacted. Are they waiting for some kind of serious accident with injuries or death to respond properly? I contacted chrysler on this issue and was told they would not help me. "thank you for contacting the chrysler customer assistance center. Thank you for your recent contact regarding your vehicle. We fully appreciate your concern, particularly in view of the expense and inconvenience involved, however, we are unable to accommodate your request for out-of-warranty consideration. The vehicle has exceeded the time and/or mileage limitations of the warranty (or warranties) we offered on the vehicle at the time it was purchased. Although we are unable to provide a more favorable reply, we appreciate the opportunity to review your request. Thank you again for taking the time to communicate with us. We're sorry we cannot provide a more favorable reply thanks again for your email."
A week ago I smelled an awful burning smell coming from my 2005 chrysler pacifica. I took it to the mechanic for investigation and repairs needed. The car needed an alternator, water pump and serpentine belt. While they were fixing this problem I told them to investigate the rattling noise coming from the frontend. They found that the engine cradle was rusting away. The garage suggested that I contact chrysler as this is a known problem with pacificas but it has not been recalled. I did my research and found that there are extended warranties being offered for this issue. I called chrysler directly and they told me because I was the second owner of the vehicle and they didn't know how the vehicle was treated and because of the mileage, they would not assist me in any way. Keep in mind I am a student and now have a car that is unsafe and chrysler could care less!! The fight does not end here. Please contact me if you are having the same problem and what your outcome has been.
Tl* the contact owns a 2005 chrylser pacifica. The contact stated that vehicle was taken for routine maintenance and the contact was informed of rust and corrosion under the engine cradle. The vehicle was taken to the dealer who confirmed that the engine cradle was rusted and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 84,255.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that after inspecting the vehicle, he noticed that the engine cradle sub frame was completely corroded. The vehicle was taken to the dealer. The technician verified the failure and deemed the vehicle unsafe to drive. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 83,000 and the current mileage was 90,100.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that the vehicle was taken to a mechanic for routine maintenance where they advised that the engine cradle was completely rusted and would have to be replaced. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 248,000.
Car cuts back and cut off while driving and when you slow down and in part not safe to drive took it to the chrysler dealership 3times shows no codes not light are on at all reported it to bbb and the person that sold it to me and told them about it at chrysler dealership about it took it to advance auto parts no codes this car is not safe at this point drive at 35 or 45 less cut off or cut back some time when turning on to another road drive it at 60 cut back at 55 cut back park in drive way for it to heat up cuts off no one seen to know what is going on go on the ramp on 95 in richmond va cut off hard to turn wheel when it shut off tonight I went to the store cut off 2 time at the store and I have also reported it to the recall center and also to chrysler center I got this car in oct of 2012 have to problem this I have 3 kids that rides in this car and myself and my mom please help me this is very stressful I do not want us to get hurt in this car I also ask s and f to give me another car I left this car at the chrysler dealership over night it cost me 134 dollar to rent a car this is costing me .
The engine cradle is corroding away, there is a large split in one side. Chrysler has issued a safety recall for the same year, make and model cars for this known defect. However even though my car has the very same defect its particular VIN is not included.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving approximately 5 MPH, the vehicle stalled. The contact powered off and restarted the vehicle however, the vehicle stalled again. The contact also stated that the failure recurred when driving at various speeds and also while the vehicle was parked. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the failure was not diagnosed and did not offer any further assistance. The vehicle was taken to the dealer several times for the failure. The manufacturer was made aware of the failure and advised that the vehicle was not included in any recall. The vehicle was not repaired. The approximate failure mileage was 28,000 and the current mileage was 52,000.
Had our 2005 pacifica in for routine maintenance at local dealer. They "notified" us that the engine cradle had cracking. We checked with chrysler if there was a service bulletin or recall on this 7 yr old car and were told no. We then searched on the internet and found a letter dated 11/9/10, written by chrysler, to the owner of a'04-05 age pacifica, informing them the warranty period on their front engine cradle had been extended to 10 yrs or 150,000 miles, whichever occurs first. The warranty was extended to vehicles in areas of high road salt usage, as they may experience engine cradle corrosion resulting in a "driveability vibration and/or shake". We live and bought our car, in minnesota which is a state of "high road salt usage" but chysler will not back the warranty extension to us because the car's first owner was in nevada (we are the 2nd owner). We feel the letter written by chrylser clearly shows they are aware and admit the engine cradle in this car is subject to corrosion but they will not fix the problem. This denial puts the driver, passengers and other vehicles on the road, at clear risk of incident. Chrysler needs to issue a recall to fix admitted and very serious problem.
While turning into the bank parking lot at 10mph the car just stalled. I was unable to brake or steer out the way. When gas gauge reads empty I am unable to fill the tank with gas as it begins to spill back out. Gas gauge reads 1/2 full when it is really empty? Miles to empty sensor incorrect therefore I have no idea when I need gas. Driver side exterior headlamp seems dimmer than the other lamp. After repairing the entire front end(suspension) still sounds like the front end is going to fall apart when driving on ohio roads. Felt it was necessary to document as I do not feel safe in this car.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while entering a residential driveway, he began to smell smoke. The vehicle experienced a thermal event. The contact was able to extinguish the fire and the vehicle was driven to the dealer where it was confirmed that the insulation from the vehicle fell onto the catalytic converter and caught on fire. The vehicle was repaired. The manufacturer was contacted about the issue. The failure mileage was 80,500 and the current mileage was 82,500. Updated 11/13/12 *cn updated 11/21/2012
Experiencing a vibration/shaking in the front end of the vehicle. Brought the vehicle to my local mechanic and it was discovered that the k-frame assembly that holds the engine is completely rotted out. My mechanic advised me that this is a serious safety issue and should be covered by a recent tsb put out by chrysler on 3/16/12, number 13-001-12. However, upon reading the tsb, it only covers those vehicles made from 2/23/04 - 3/31/04. My vehicle was manufactured in may 2004. I called chrysler directly and they told me because I was the third owner of the vehicle and they didn't know how the vehicle was treated and because of the high mileage, they would not assist me in any way. I filed a report with the nh attorney general's office. I then received a phone call from chrysler's claims investigation division. They offered to pay for one part which cost $1,550 (front cross member). I did not accept her offer as the cost to repair my vehicle in full with all necessary parts and labor totals $2,362.07. My claim was then referred to the chrysler business center who would make a final decision as to whether or not they would repair my vehicle. I emphasized that this was deemed a safety issue by my mechanic. I also spoke with a local chrysler service center and they informed me that they had seen 6 of these same repairs on my exact vehicle within the past 12 months and that this should be deemed a recall through the manufacturer. On september 24, 2012, I received a copy of a letter from chrysler to the nh attorney general's office stating that my vehicle was "purchased used and is beyond any warranty on the vehicle. As such chrysler group llc will not be participating in any repair consideration.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that as he was braking to a complete stop, there was a loud noise heard from the engine. The vehicle was taken to a mechanic who inspected the failure and replaced the motor mounts. The failure recurred. The contact stated that the motor mounts were replaced at least three times but the failure continued to recur. The vehicle was repaired a fourth time. The manufacturer was not notified of the recurring issue. The failure mileage was 120,000 and the current mileage was 142,000.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while having a state inspection performed on the vehicle she was notified that the engine cradle was corroded. The vehicle was taken to an independent mechanic who verified the failure and stated that it needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 76,000. ..updated 05/10/13 *bf updated 05/31/2013
Accessed the interstate. Car slipped out of gear and started making a whining noise. Could not change speed so had to pull over to side of road and wait on tow. Had just done routine check/flush fluid. There were no noticeable trouble during diagnostic testing.
I was pulling into a left hand parking spot when the vehicle stalled/completely shut off. Dashboard lights were still on. I was able to coast backwards down a slope and back into another open parking spot. I had no power steering, and brakes were very hard to depress. I looked up the problem on the internet and looked up open recalls. I found a recall similar to what happened, but when I called both daimler-chrysler and a local chrysler dealership and gave the last 8 characters of my VIN, they informed me there were no open recalls for my vehicle. From what I researched, this might happen several times and I am quite concerned with my safety.
Tl* the contact owns a 2005 chrysler pacifica. While parked, the contact placed the vehicle in drive and noticed an abnormal clunking sound.the engine began to rev when attempting to accelerate. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the motor mounts would have to be replaced. The vehicle was taken to an independent mechanic for repair however, the failure recurred twice after repairs. The vehicle was not further repaired. The approximate failure mileage was 120,000.
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that while driving 30 MPH, he heard a knocking noise near the engine. The vehicle was taken to a repair shop for inspection where they stated that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified and advised the contact that there were no recalls and for the vehicle. The failure mileage was 104,000. Updated 12/11/12 *bf the consumer was informed that the engine mounts that were installed on 09-13-12 have since failed. The engine was unstable and unsecured. Updated 12/12/12
Tl* the contact owns a 2005 chrysler pacifica. The contact stated that smoke emitted from under the vehicle hood while driving and within moments, the front end was on fire. The fire department was called to extinguish the fire. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and current mileage was 152,000.
I was driving on the freeway, and all of a sudden the car turns of. I had my niece in the car. The steering wheel wouldn't move. I could've crashed and caused a major fatal accident. Shortly after that I needed to replace the engine. Luckily I had warranty. The dealership couldn't figure out why the car would turn off. This happened about 3 times. And still does. Now im having problems with the motor. I've doesn't over 8000 dollars fixing this car out of my pocket. The car is almost paid off. I need help. I feel like chrysler has stolen money from me since I purchased this car. Not fair. Not right.
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