I have a 2005 chrysler pacifica and I was experiencing problems with a clicking noise and shifting coming from underneath the front end of my car. Upon inspection by my mechanic it became clear that the "engine cradle" or subframe was completely rotted through with visible corrosion. Upon further investigation, I discovered that this "engine cradle" corrosion problem has been acknowledged by chrysler and an extended warranty was issued to repair this part for 2004 and 2005 pacifica's. Extended warranty letter id is: 0004617/#45543/x26...however, when I contacted chrysler, I was informed that based on the VIN # of my car, I did not qualify for chryslers extended warranty for this issue, the letter chrysler issued for this extended warranty clearly states that it covers 2004-2005 chrysler pacifica's, and even though I fall within the model year, geographical region, and the 10yr/150,000mile guidelines of extended warranty, chrysler claims that my 2005 was not manufactured within some narrow manufacturing window to qualify for this extended warranty.
2005 Chrysler Pacifica suspension complaints
Page 4 of 7: complaints 71 to 100 of 187, newest first, as owners wrote them.
I was told by my mechanic yesterday that the engine cradle frame on my car is cracked and that chrysler knows about this issue but is not doing anything about it. All or a lot of the chrysler pacifica's 2005 are having this happen. I looked this issue up on the internet and am amazed at how many other complaints are out there about this issue and chrysler is still not doing anything about it? I could have been driving down the highway a week ago with my daughter and my engine could have fallen out! Chrysler knows this is happening with the pacifica's and is not saying anything to the owners or trying to help them fix the problem? Being a single parent raising a child on my own does not leave me many options, but to drive the pacifica with my child in it knowing the engine could fall out at any time until I can save enough money to get the frame replaced or buy a different vehicle.
In ''14, it was noticed that the subframe was rusted. I did not inspect it any further because I trusted that it was a normal amount of rust. However, on 4/27/15, the car began to have issues. Upon acceleration from a stop or slow-roll, there is a vibration that can be felt throughout the floorboards & the gas pedal. When the car shifts from 1st to 2nd gear & the RPM's drop, the car makes a "thud" or "clunk" sound from the engine area of the car. This "thud" can be felt in the cabin of the car. The vibrations & the noise has grown worse over the course of 3 days. I had the car inspected during an oil change at a chrysler dealership on 4/30/15, & I was advised that, due to the amount of rust to the subframe & engine cradle, the car's structural integrity has been breached. The mechanic took a picture & had the service manager bring it to me in the waiting room & advise me that if I hit a large enough bump, the subframe may break apart & the engine may drop out of the car. I contacted chrysler & they offer no remedy. Upon research of the issue, I have found that this is a common problem among ''04 & ''05 chrysler pacificas & that the manufacturer had issued a recall on the car for this problem in ''10, but rescinded the recall & created a tsb it, yet upheld the recall for pacificas that were manufactured between 2/23/04 & 3/31/04. Due to the initial recall, tsb, & the partial recall from the chrysler pacificas manufactured in '04, chrysler has admitted fault in not properly coating the subframe materials to prevent rust from occurring. Chrysler is not willing to take corrective action for their dangerous & faulty craftsmanship of their cars. This is negligence & a dangerous practice-for the lives of the drivers, passengers, & others on the roads, as well as within the realms of business ethics. This widespread situation needs to be addressed & remedied immediately.
I took my car to a shop for repairs, and the mechanic was alarmed to find that the frame is so rusted under the engine that he deemed it unsafe to drive. My car has 185,000 miles on it, and is in otherwise good condition. It is not safe to drive as the engine could fall to the ground, potentially causing an accident. I was advised to get rid of the vehicle, but obviously I cannot sell it. I was never notified of this potential problem, although I have become aware that chrysler knew the problem existed.
2005 chrysler pacifica engine cradle is rusted out and the engine could fall out of the car. I find the car to be unsafe to drive. That is the only thing is rusted out on the car, this needs to be fix by chrysler.
The engine sub frame has and is rusted out.
Purchased a 2005 chrysler pacifica from private party. Was not told about frame being rusted right through. Went to drive the car and could not drive. Was so scared and I was not safe. Brought to mechanic and was told engine cradle was rotted and the car was not drive-able and is not safe. I called chrysler and they refused to pay for the part to be fixed. I live in a high salt band state in ny and it should be covered as the letter that was sent out in 2011 stated it should have been covered. Now I have no vehicle and it would cost over $4500 to be fixed. Chrysler should have to recall these cars and fix the problem. We can die from this huge problem. The engine will just fall out of the car. I am really hoping that the federal safety agency will do something about this.
Vehicle engine cradle sub-frame is rotting through and nearly separating one portion from another. This will at some point in time fail in a catastrophic manner. This defect seems to be well documented on numerous web sites and fiat chrysler group is aware of this problem and makes like the problem is with only a very limited number of vehicles which is clearly not the case. They have an extended warranty of note for this very problem, but is limiting it to a very few cars manufactured between a very limited timeframe from late 2004 to early 2005, all others are excluded in spite of the fact that numerous pacifica's are noted as having this problem.this repair is an approx. $3000 repair that chrysler is ignoring the safety of the owners and families of these cars and those driving around them.
Engine cradle (subframe) was rusted thru. Chrysler had an extended warranty for this item on my vehicle. It was replaced for $100.00 co-pay. Also afected was the lower front motor mount, it was also replaced at adjusted cost. Owners of pacific's should be aware of this problem. It also is the rear engine support, and lower suspension components are conected to it.
The front sub frame on my 2005 chrysler pacifica has a rust hole in the cross member. I took the car in for a oil change and was told it wouldn't pass inspection,which is due in june of 2015.
I took my car into to have a motor mount replaced when my mechanic called me and told my that the frame or engine cradle was rusted out. He took some pictures and there are holes in the cradle. He advised me not to put anymore money into this car. I researched this online and found many complaints about this problem. I called chrysler and they said they could not help me. I'm ready to file a complaint with state attorneys office as I think this is criminal that chrysler will not recall this car and fix this common problem!
We had our car inspected this week and were told we had a rotted body frame. We were sent to a dodge dealer and they told us we had a rotted subframe. The cost of repair will be $1885.40 for the part and $600 for labor. It will not be ready to drive till april 6 as the dealer requires the parts money up front before they will even order the part so we have to save the money for this. So we have no car for the next 10 days at least. We have researched and understand that chrysler knows of this problem and did a limited amount of repairs as it was their fault but apparently they are not helping the majority of car owners who have this problem. This does not seem fair to the other owners. We can barely afford to come up with this money to fix something that is this company's fault. I cannot believe they are not being forced to fix all these cars when it is a danger issue. How can we drive a car with a rotted frame? We had to have the rocker panels replaced a few years ago when they rotted out too. Now this is added to our cost. We cannot afford to buy another car and barely able to fix this car at our retirement age. Why aren't companies held to a standard to protect consumers? We understand there are class action suits that have recently been filed for this problem within the last couple of months but we have no idea how to be involved in theses cases if it is even possible to do that. We wish there was a solution for us and for others with similar problems with this car.
Tl*the contact owns a 2005 chrysler pacifica. The contact stated that while driving at approximately 40 MPH, the steering wheel vibrated and was loose. The vehicle was taken to a independent mechanic, who diagnosed that the front sub frame was rusted. As a result, the struts and the sway bar links were replaced but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.
Subframe cracked rust bolt motor mount missing unsafe to drive.
We bought our 2005 chrysler pacifica from a private seller ... Two days later we brougth it into the shop to get a mysterious clunk checked out and found the engine cradle was almost rotted away. After owning the vehicle for not even 48 hours it is now unsafe to drive, I called into chrysler customer service because I saw a recall that at one point covered this model and I was told, " I aplogize but there is nothing we can do". My question is ... If at one point this vehicle was not safe to opperate because of the engine cradle rust problem, what changed to exclude this model? I have plenty of pictures that show I should not be driving this vehicle with my children in it.
I have a 2005 chrysler pacifica touring and I took it to the dealer to find out the engine cradle is rotted. I did some investigating and this is a know safety issue with the 2004 and 2005 chrysler pacifica's. Chrysler refuses to help in this issue. They really aren't standing behind the product.
Went in for annual inspection on 2005 pacifica. Mechanic reported rusted sub frame; everything else is fine; mileage is about 130000. Service center informed me this is a known issue by chrysler. Excellent article on it too: http://www.nbcchicago.com/investigations/minivan-owners-want-chrysler-to-concede-rust-problems-241535881.html. I called chrysler and they said my vehicle falls outside the narrow window they recalled so I am not eligible for any warranty. They could not give me any reason why the recall window was limited to a 6 week period. I have seen hundreds of similar complaints on this site and others. Unbelievable that this problem is not being addressed by chrysler. I will have to buy a new car and surely won't be buying a chrysler given my experience with this issue.
During a routine oil change the technician pointed out to me an abnormal amount of rust and rot on the frame of the vehicle. I proceeded to bring the vehicle to my mechanic who told me the engine support cradle was perforated and rotted. Chrysler used substandard metal and engineering allowing road debris and water in but not out.(no drain holes) I was informed that although the engine may not fall through at this time, that it could shift downward and stall. This is a clear safety hazard for vehicles of this model/year and should be remedied by chrysler.
On routine inspection, discovered subframe / carriage nearly rusted through. Told it was unsafe to drive. While a small group of owners received notice of this design defect in 2010, we were never notified and a call to chrysler confirmed that despite selective recall, this car not eligible for compensation or remediation.
I have had my car from 2011 till current and replaced the front axles/tie rods at least 3 to 4 times a year. Last incident it broke while pulling out of drive way and I lost control and rolled down a hill into 4 lanes of traffic narrowly missing the gas pumps at the station across the 4 lane thank goodness no one hit me with my young child in the car. When I first had to take it to a dealer to get them changed 2 other cars in this small town I live in were there also having there's replaced. This should be a recall every person I talk to states this is a problem that is arising from a rusted cradle problem when manufacturing the car. I would like my car repaired where this will no longer happen and it is too expensive for me to fix. I have decided to look further into this issue and maybe come together with other with this issue. There should of been a recall by now. I had my oil changed and was told that my boot is busted and that I needed to replace the drivers side yet again and I do not have 119.00 to pay my local dodge for this yet again!
This is a structural issue noted by mechanic during routine oil change and tire rotation. Mechanic identified extensive rust and corrosion of engine cradle. Damage includes muliple cracks and a hole wide enough to insert 3 fingers. Mechanic recommends replacing engine cradle. Vehicle purchased 10 years ago on this date. Mileage less than 80,000. Vehicle taken to local dealership for evaluation. Dealer escalated to manufacturer. Awaiting determination from chrysler as to whether it will cover the repair. Extended warranty for pacificas manufactured between feb 23, 2004 and march 31, 2004 not applicable. This vehicle was manufactured in april 2004.
Brought my vehicle in to my trusted local repair shop for a review and tune up and request to review rotors due to vehicle shake. When on the lift, it was discovered that the entire engine cradle was rusted to a point where it was barely attached to the vehicle. Initial technical service bulletins published (12-001-10 in oct 2010) state that this condition could affect all 2004 - 05 pacificas. It was later superceded by the current bulletin 13-001-12 dated march 16, 2012 which limits affected population to an ~6 week range of vins, which my car does not fall under and I have been told that I am out of warranty. Comparing photos to other complaints as well as the story on nbcchicago.com (see reference story below), my vehicle condition and the material defect is undeniably the same as what chrysler is currently considering as the "affected population" and is at a point where my vehicle has been considered unsafe to drive. This condition is extremely unsafe and I have been met with 4 months worth of arguments and side stepping from chrysler customer care at this time regarding acknowledgement of the material defect, the safety implications to myself, my family and other drivers of this model, and especially the $2,600 quote to replace the cradle and hardware at a chrysler dealership, which effectively scraps my vehicle. I am aghast that all of the complaints filed for this condition on this site and elsewhere have not resulted in a more through review of this clear trend from the federal safety agency. References: http://www.nbcchicago.com/investigations/minivan-owners-want-chrysler-to-concede-rust-problems-241535881.html.
Took our 2005 chrysler pacifica in for oil change and they informed us that the engine cradle is rotting out and that our engine could fall out and that would result in a bad accident. We called chrysler and they would do nothing!!! We found out that many other people who own this same car had the same problem on the internet because the chrysler manufacturer of this car did not coat the frame correctly when it was built. This was chryslers mistake when this car was made and it is no fault of the owners that purchased these cars to have this terrible costly and dangerous problem. This should be under a recall but it is "not" and now it will cost us $3000.00 to have it repaired to make our car safe. We are the original owners of this car and it has always been keep in a garage. There is only 4800 miles on this car and this should never have happened. We are retired on a fixed income and this put us at a hardship. We feel we have to have this repaired to protect us , our family and other people on the road. We feel this should certainly be addressed and that the chrysler manufacturer should recall and stand behind all 2005 pacifica cars. Many people who own this car might never know this is happening and it is dangerous to have these cars on the road as this could cause a serious /fatal accident to many people! Help!
I was having my oil changed yesterday and the technician pointed out a badly rotted and cracked subframe on the passenger side. The subframe is only rotted and cracked on one side and in one spot which leads me to believe this is due to a manufacturer defect. I have contacted chrysler and was told there is no recall and then my call was disconnected.
I recently purchased this 2005 chrysler pacifica from a car dealer. I got it for a good price and was told it needed a little work. My wife wanted a chrysler pacifica from the first time she saw one. So, finally finding one within our means was awesome; so we thought. It was making a winding noise at time of purchase, which was thought to be a power steering pump. We took the vehicle to the shop after purchasing it and had the pump and some other brake work; as-well-as, tie-rod ends fixed/replaced. This did not stop the winding noise we thought was coming from the power steering pump, so we had the shop take another look at it. The shop discovered that the rack-and-pinion was leaking and likely the cause for the noise. However, when they attempted to remove the rack and pinion from the vehicle; they realized it would not be possible because the cradle/sub-frame was so rusted that removal was not possible. So needless to say; the shop owner recommended that we determine if there was a re-call. The shop owner said that he had never seen this amount of rust on the sub-frame of any vehicle, especially on a 2005 model. I hoped that the shop owner was over exaggerating so I took the vehicle to another local shop and he to, was stunned by the amount of rust. This shop owner told me to not drive the vehicle and to contact the chrysler corp. And demand that something be done about this. He (the shop owner) was absolutely beside himself after seeing the vehicle. I love chrysler products and even own a caravan, which my wife drives daily. However, I now have a different view of chrysler. They have not accepted responsibility for using unsafe materials for making the 2005 chrysler pacifica and I wonder if anyone has died from the results of this issue. If chrysler does not accept responsibility for this; I will never purchase another chrysler product, ever again...
Have been hearing and feeling knocking noise in front suspension. Found rusted out engine cradle with stress cracks right at the connection to control arm on passenger side. Car is to dangerous to drive. This is a defective design by chrysler which they should cover.
I took my vehicle in for routine nys inspection and was told it wouldn't pass due to the bad subframe. The mechanic showed me the problem and I couldn't believe that the vehicle that I bought thinking it was a safe dependable vehicle was rotting out from underneath me! I've always performed required routine maintenance on it as I am a single working mother and need a safe reliable vehicle. I'm caught between a rock and a hard place because I can't afford to pay the $3,000 to fix it, to buy a new vehicle or to be without a car! I still owe on it and I can't drive it! Is there anything you can do to make chrysler make this right?
Engine cradle rusting out on passenger side. No help from dealer or chrysler customer care. They have known about this problem for some time. So many of these vehicles are still on the road and people do not realize they are driving a death trap. Cant imagine what would happen at 70 MPH and the engine falls out.
Upon taking car in for routine nys inspection was informed of severe engine cradle rot. Estimated repair $4000. Car has less than 114k miles and is only 9 years old. I cant afford to repair and even though I have opened a case with chrysler they are not willing to help me. Chrysler admits issue when they offered extension of warranty on 2004 and 2005 models but refuses to issue a recall or fix the problem at their cost. Owners are stuck with a costly repair option . Chrysler should be addressing this safety issue .
Engine cradle/frame assembly is severley rusted. This was detected by conrad's located in green, ohio 10/23/14 when servicing the vehicle. It is verified by duanne's automotive center, north canton, ohio 10/25/14. Chrysler never sent me a recall notification for the rust condition. It was a recall item. It is very dangerous. It is costing me in excess of $1200.00 (parts and labor to install used cradle assembly - new is not available for purchase) to replace.
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