Informed during routine state inspection struts needed replacing. Brought vehicle to southern chrysler jeep. Dealer replaced strut mounts and strut bearings, informed that they were "coming apart". Service adviser said the struts on those vehicles were "a piece of scrap , but you didn't hear that from me". Informed that they have a lot of problem with those. Why is there no recall? You can see from the mileage, I don't drive long distances, I don't run over potholes or drive on rocky roads.
2007 Chrysler Pacifica suspension complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Rear engine mounts are defective in vehicle, the engine is shifting within the car causing it to hit the transmission. Additionally, the control arm within the car is broken and loose. There was a recall on the 2008 chrysler pacifica for the same problem because the driver can loose control of the vehicle while in operation. My 2007 is currently being looked at for this issue. Cause as stated by mechanic: internal failure of the steering gear and both lower control arms bushings broken and loose.
There is a noise coming from suspension or steering. It occurs when backing out and turning. Two loud clunks. One when backing up and turning, one when straightening up the wheels. Also, when turning while driving, many times there is a noise coming from steering - feels like a short grind resonating into the steering wheel. At first I though it was a tire hitting on something on the car. I've been complaining about this since the car was new ( 2007 chrysler pacifica). Not until last year, did dealer take this seriously and took a look at it. Car was in for a total of three or four times. Once for as long as three weeks. I am being told the cross member was replaced. Unfortunately, the car is still making the same noises and I am afraid it is a safety issue. Dealer says there is nothing wrong with the car. I think it is a big safety issue. Sure feels like something isn't right.
2007 chrysler pacifica. Consumer writes regarding damage in vehicle accident *tgw the consumer stated the wheel became detached from the vehicle which caused him to loose control of the vehicle and ultimately crashing into a guardrail. The wheel and all of its components; steering knuckle, cv joints, brake lines, struts etc, buckled under the vehicle. After the vehicle dropped down with the tire acting as a cushion, it dragged along the guardrail until it came to a stop.
Warrant of merchantability- implied warranty that states a vehicle will run like it's supposed to run, applying to the basic functions of the car. The buyer must prove a defect was present at the time of purchase. 'car did not start x2 at dealer and required a jump start- I was informed it was a result of being low on gas and having sat out in the hot sun. Uniform commercial code- dealer disclaimed a warrant of mechanic ability, giving the consumer the right to challenge the disclaimer using the federal uniform commercial (ucc). The ucc can be used to cancel the sale of a used car. Unfair and deceptive acts and practices (udap law) - these laws can be used even if the car is sold as is, as long as the dealer is guilty of a verbal deception or failure to disclose information about the vehicle. '2007 chrysler pacifica 'I purchased the car less than 1 month ago and have driven less than 2000 miles. I am extremely upset because I believe that heritage knowingly sold me an unsound car. The dealer is guilty of verbal deception and failure to verbally disclose information about the vehicle. 'this car was involved in an accident and I was not made aware of the severity of the accident or the issues the car had as a result. ' I have attempted to get the car serviced and repaired to little avail. The car continues to have serious mechanical issues( indicating a frame issue or drive train issue) ' I believe the dealer knowingly sold the car to me and purposely withheld the extent of damage the car had in the prior accident, as well as the car's improper basic functioning. The consumer protection act unfair trade practices: falsely represented the car as a safe, car without major defects, and no problems with any parts of the car- presented the car as being sound and able to adhere to basic functioning (battery issues, electrical issues, brake issues, drive train issues, involved a mvc) and did not disclose history of part.
I am sure that you are swamped with toyota issues, but we chrysler owners are getting upset at the performance also. Broken motor mounts, torque converters, rough idles, stalling, bumping gears, etc. My 2007 chrysler pacifica is the roughest transmission I have ever driven in my 38 plus years of driving, stalling on morning start-ups, banging noises in the front around turns, and the list goes on. Chrysler must do something on this discontinued pacifica model, the 4.0 litre touring. Like most owners of the chrysler piece, this is the last chrysler I will ever own, or perhaps maybe they, or no-one even cares. These numerous repeating complaints should be taken care of, or does it take deaths to get attention, and how many does it take? Is 54 enough, as I read in the USA today about how many gas and brake related deaths are being investigated because of toyota greed?
Tl* the contact owns a 2007 chrysler pacifica. She would hear loud thumping and grinding , when turning the steering column. She had to use great force in order to turn the steering column. The manufacturer was contacted and after numerous attempts to correct the failure they stated they did not know what the caused the failure. They also stated they were working on a technical service bulletin to address the failure. The failure mileage was under 100 and the current was 39, 386. Updated 01/27/10*lj the rack and pinion was replaced as well as the sway bar links. Updated 01/28/10 *jb.
Tl*the contact owns a 2007 chrysler pacifica. In july of 2007, while driving 35 MPH, the vehicle would not accelerate. The dealer performed a diagnostic and found no failures with the vehicle. The contact continued to drive the vehicle; however, the failure persisted. After taking the vehicle to the dealer on several occasions, the contact was informed at her last visit that the torque converter was defective. In october of 2007, the torque converter was replaced and later replaced again in july of 2008. Immediately following both repairs, the vehicle continued to experience the same failure. In addition, the vehicle made a clicking noise. She took the vehicle to another dealer and was informed that the upper strut mount and bearings were defective. The vehicle was repaired, but the failure still persists. The current mileage was 22,750 and failure mileage was 900. The vehicle would not shift into high gear in a timely manner or smoothly upon acceleration. The lower gear shifting was very rough. Updated 11/26/08.
I purchased 2007 pacifica in feb 07, within 2 months had been back to dealer twice for knocking while driving and vehicle feeling like it wanted to stall, also for extremely "rough ride" when traveling over the smallest of bumps in road. Dealer serviced vehicle twice, once replacing torque converter and once replacing motor mounts. The problems continue, although less than before.
After the car was a month old a thumping started underneath upon starting. At times the thumping (shuddering) is severe and the engine does not start. After the transmission was reprogrammed (I doubt it was really done as there is no sticker underthe hood as required) the car, sometimes, lurches like a new driver with standard shift. The car, sometimes at around 32mph, surges or pulses. The climate control has not worked according to the instructions in the manual since day one. Now in coldweather, when it is directed to the floor, so much heat comes from the defroster that I get a headache and the floor is freezing. There is a clunking in the right front on nearly any road surface. I do not feel that it is a ball joint, but rather a strut. I scheduled an arbitration, but ncds did not botherto let me know if the arbitrator could make the meeting, so I did not attend. The meeting proceeded without me and the arbitrator and chrysler seem to feel that everything my car does is normal. I have been in the auto repair business for 40 years and have better things to do than make up problems.
Tl*the contact owns a 2007 chrysler pacifica. When the vehicle reaches 2,000 rpms while on a slight incline, the transmission begins to shutter and skip. This leads to failure between the transmission and the torque converter. The contact recently took the vehicle to the repair shop and they stated that it could not be repaired until september of 2007. The transmission also makes a harsh clunking sound when shifting. The contact believes that the suspension may be failing because the vehicle rides roughly at any speed. The current mileage was 800 and failure mileage was 350. The consumer stated chrysler stated this was a software problem and will not be able to fix the vehicle until sometime in september. Updated 09/11/07
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