The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed onto the expressway and depressing the accelerator pedal, the vehicle suddenly lost power and would not increase speed. There was no warning light illuminated. The contact stated that the failure had occurred on two separate occasions at the same location. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 67,000.
2018 Chrysler Pacifica acceleration complaints
Page 2 of 2: complaints 11 to 35 of 35, newest first, as owners wrote them.
Sept. 12, 2022 - Ever since we have owned this vehicle, we have experienced this issue with the cruise control. Speed increases while driving downhill highways and sometimes on pretty level highways. When I decrease the speed on the controller, it sometimes maintains the speed for several seconds (slow to respond) in order to slow down while coming up behind another vehicle. I therefore need to break or turn off the cruise control. Very unpredictable. Also, speed changes a lot which sounds like shifting gears back and forth while going uphill. I had contacted the dealer originally and was told this is normal. This is ongoing. Happens every time when driving on the highway. Safety concern. The other issue we had experienced while driving on a city street, we got some odd sounds, what sounded like it was coming for the transmission. Like shifting sounds. and on another couple of occasions, we got a kind of (clunk) noise. Not sure…hard to explain. Only happened a few times over the last several months. and was brief. This in not ongoing, but a concern for failure and or safety. No warning lamps or messages
Vehicle randomly loses all steering power and van completely shuts off while in motion. Has happened twice now without warning. Won't start up til vehicle is in park and has stalled for a minute.. Could be potentially very dangerous on a highway or busy intersection. I have owned this vehicle for less than 1 year. According to consumerreport.org certain pacificas years 2017-2019 had this same issue back in 2019 and approximately 150,000 were recalled at the time. However, currently there is no open recall active. Reference the federal safety agency campaign number:19V348 Reference FCA recall number:V53
The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won’t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.
We bought the chrysler van new in 2018. One year (~10,000 miles) later, the van developed rough upshifting. It does not happen every time but it occasionally bangs into gear very violently under slow acceleration at 30 - 35 MPH. We took the van to chrysler mechanics but they could not reproduce the rough shift so they would not do anything about it. Every time it happens, it scares me to death. It feels like a sledgehammer hit the van!
This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of chrysler pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of this subject pacifica for 3 years. Often, I could not stop the engine from racing at its highest rate of speed while on freeways and other roads. This vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and.. Ii could not stop this pacifica engine from shutdown racing engine until I place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object. The engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions I have taken this subject vehicle to ray lathem dealership in detroit, michigan. The dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was. Chrysler would not acknowledge any safety acceleration problems and I had my vehicle tested by software engineers and they advised me that the aforementioned chrysler pacifica has defective ut modules, powertrain control PCM reprogram module powertrain control. This pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour. During winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive. While this is my 4th chrysler mini van I have placed my family children at high risk of being injured in a car accident. I have written the president of chrysler and all this stress this cost me over 9,500 additional mileage penalties of .28 cents per mile.. .
I was driving straight at 40mph. The engine turned off, but electrical maintained. After a couple hundred feet the engine came back on. Without pushing on the gas the engine accelerated the car over a short distance, break was inputted and full control was restored to the physical. We took the vehicle to the dealer, but nothing was done as they couldn't replicate the issue. This vehicle has had numerous electrical issues.
Had a wheel alignment it still pulling to the side .I do think it the control arm lower arm,train axle assembly axle shaft. Radio doesn't work correct or with bluetooth. If I get a call it won't go back to playing the radio or bluetooth. Need to turn off car for awhile and start again! Back camera sometimes blackout.
My 2018 chrysler pacifica continues to stall while the car is in motion on the street. The last two occurrences happened when the car was moving at 25mph or higher with my foot on the gas pedal. This problem occurred prior to the fca v53 recall being issued, and has persisted even after taking the car in to be fixed under the recall. It seems to happen most often in the first 15 minutes of operating the car, and especially if I have gone above 30 miles an hour and then decelerate (like approaching a light). The car will lurch, shut off, all the indicator lights will come on, and then 'start/stop required' will appear on the dashboard. The car always shuts off while in the "drive" position. Sometimes I am able to remedy the stalling quickly, and sometimes it takes more than three tries. One or more functions of the vehicle is always "unavailable" after this occurs. The sudden stopping has always been terrifying and unexpected. On the last two occasions (within a week of one another), I have come very close to being rear-ended with three babies in the back seat of my car. I have tried reaching out to chrysler customer service to no avail. The reps have stated that I must return the car to the dealership where the v53 recall was performed but that dealership has gone out of business and I am left without a remedy. I am also concerned that chrysler is well aware of this problem persisting even after the recall and has not remedied the situation. I am terrified that a very bad accident will occur due to this problem that chrysler continues to ignore.
Number of incidents pertaining to stop and start system. My wife was driving our kids to the store when coming to a stop (stationary) the start and stop system cut off dead stopping (stationary) us resulting in almost getting into an accident. Second time we were coming home and stopped (motion to stationery) as normal and the system jerked and stopped would not re start, turning the van on and off van started again and the car behind us was traveling regular speed luckily swerved and missed up and this happened a few more time during the period from owing this vehicle till now. (less than a year) total of 6 or more times all the events that have happened the van was in motion coming to a stop then stationary at a stoplight.
On even minor declines, the van gains speed well past acceptable limits while cruise control is engaged. I have had to brake to disengage the cruise control when it passes 10 MPH over the set speed. My 2011 chrysler town & country did not have this problem, so not sure why a newer model vehicle does. It does not explicitly accelerate but it does not brake to maintain cruising speeds on even slightly graded downhill slopes. The longer the slope, the worse the effect.
Tl* the contact owns a 2018 chrysler pacifica. The contact stated while driving 70 MPH, the vehicle independently accelerated to 76 MPH. The contact stated after turning off cruise-control the vehicle resumed normal operation. The contact stated no warning light was illuminated. The contact stated that the failure was related to the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated an unknown dealer was contacted to schedule an appointment for the repairs. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had been informed of failure and referred the contact to the federal safety agency. The failure mileage was approximately 27,200.
I purchased my vehicle 10/29/18 and its been a great vehicle til about july 2019. I have taken it to the dealership for them to fix a clicking noise in the front left side and everytime they change a bunch of parts but dont fix it. Now its a loud squeeking noise everytime I back out my driveway or pull off in drive. Ive taken 3 times and they cant figure out what it is. Ive have to rent a vehicle and the dealer also let me use a 2 door loaner knowing I have 4 kids. They keep saying bring it back monday. Well thats only 1 problem. 3 times already when I put my car in reverse my backup camera comes on but dont go off when I put it in drive. So while im driving down the road my backup camera is on and is very distracting and dangerous. This past weekend my husband was driving while we were going somewhere, well we were in traffic on a very steep hill so he had to stop. When he went to step on the gas to go the car wouldnt go. It was like the car wasnt getting signal that the car was in drive. It was very scary. So many problems with this vehicle and the reason I purchase the 2018 pacifica was because I heard it was a good car and dependable as I have 4 children that I have to get to and from school , doctors and sports. I really hope someone there at chrysler can help me out.
I've had it happen twice now where the cruise control was set to around 64 MPH, and when going downhill, the transmission down shifted. However, the car then accelerated beyond 70 MPH both times, and didn't let go of the accelerator until I turned the cruise control off.
Car stops and sometimes it doesn't turn on
2018 chrysler pacifica limited. Consumer writes in regards to issues with active cruise control (acc). *ld the consumer stated the acc was not reliable if the vehicle was on a slight incline or slight decline relative to the target vehicle. The dash does not show the presence of a vehicle ahead.
While using the park assist feature to park perpendicular my van started to backup too fast and backed me into a parked car prior to being able to hit the brakes in time. It resulted in damages to both my van and the parked car that it was attempting to park me next to.
Was using park assist and the car did not park itself correctly and hit another car. While using park assist feature the car started to move too fast and the sterling wheel did not turn the car correctly. The car was moving so fast, there was no time to press the brake. In the result our car hit another parked car and jumped on the curb. In the result our rear bumper and rear door were damaged. We contacted chrysler right away to tell what had happened, the representative told us to contact our insurance and then insurance will do investigation. When we contacted our insurance the representative said that chrysler is the one who does the investigation. After that chrysler was contacted by us numerous times, each time different representative, each time some information was missing from the case that investigation team could not start to do their investigation. So, each time I spoke with the representative (I have their names) we were adding missing information, and creating new case number. It took almost a month for the investigator to contact us to do the car inspection. By this time the car was fixed thru insurance. After the inspection took place chrysler did not send us any solution or suggestion if park assist needs to be fixed. The only letter they send stating that since the car was fixed nothing they can do about this issue. So its unclear either all features in this car function properly. I think it's not fair that my insurance had to pay and made this accident as my fault
At approximately 130 miles, the electronic control module failed resulting in erratic acceleration and loss of vehicle control. The engine would violently go from 0 to 2000 rpms while driving.
Tl* the contact owns a 2018 chrysler pacifica. When the contact pulled into a parking space, the brakes did not stop the vehicle and the gear did not shift into park. As a result, the vehicle crashed into a wall. The contact had to pump the brake pedal a couple of times until the vehicle stopped. The contact sustained a minor injury that did not require medical attention. A police report was not filed. The vehicle was damaged and driven to suburban chrysler dodge jeep ram of garden city (734‑421‑5700, located at 32850 ford rd, garden city, mi 48135), but the cause of the failure could not be determined. The dealer suggested that the contact might have depressed the accelerator pedal instead of the brake pedal. The manufacturer was made aware of the failure and stated that there was no failure. The vehicle was not repaired. The failure mileage was approximately 6,000.
I called the dealer regarding another issue with my vehicle. I was told that there are 2 open recalls and had to wait 2 months to get the service appointment. The recalls are for a manual park release and the cruise control. This is very alarming and very dangerous. I called chrysler corporation and was told that there is nothing that I can do and need to wait the 2 months. This vehicle is a hazard to the road! I do not feel comfortable driving an unsafe vehicle for 2 months!
My wife and I just purchased the pacifica and decided to take a road trip from arizona to oregon . While traveling through the hills and mountains the transmission would not shift properly to maintain highway speeds! There was a lot of lag time from the drivers input between the transmission and engine to respond. Also the cruise control would engage suddenly and speed up. Took to the dealership and the tech said the vehicle software was engineered that way and he couldn't do anything for us.
Tl* the contact owns a 2018 chrysler pacifica. The contact received notification of the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control). The vehicle was taken to ken nelson chrysler cadillac buick gmc (1100 n galena ave, dixon, il 61021, 815‑288‑4455) where the recall was repaired. Two months later, while driving approximately 65 MPH with the cruise control activated, the vehicle accelerated to 85 MPH. An alarm went off and the "over 75 MPH" warning indicator illuminated. The contact depressed the brake pedal and disengaged the cruise control. The dealer and manufacturer were not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 6,900.
July 28, 2018 7:20pm: stopped the car at crosswalk for pedestrians. While car was stationary with my foot on the brake, the engine started to race with increasing force. Fearing that I could not hold it back with the brake, I reached over and shifted the car into neutral, which remedied the situation. Notes: 1) the cruise control was not engaged at the time. 2) the auto stop/start was not engaged (I.e. The blue light was on). This is not the first time that this has happened. July 13, 2018 12:15pm at disney world: I was traveling down an incline toward a stop sign. As I applied my foot on the brake, the engine began to race with increasing force, despite my foot on the brake. As there was no traffic coming, I simply took my foot off of the brake and proceeded through the intersection. The situation seemed to remedy itself. Notes: 1) the cruise control was not engaged at the time. 2) the auto stop/start was not engaged (I.e. The blue light was on). Neither of these events appear to be associated with chrysler's u64 or u50 recalls, as neither the cruise control nor manual park release were engaged. However, it should be noted that the auto stop/start was not engaged in both situations. Additional observations: on numerous past occasions, when the car did have the auto stop/start feature engaged (I.e. Blue light off), the car would "buck" while going through an intersection (I.e. It would slam into gear). This is one of the reasons why we now disable the auto stop/start. I am an electro/mechanical engineer with 40 years experience and former global director of product reliability, safety & consumer impact for motorola.
I had just purchased this car and was driving away from the dealer. About a mile down the road I was slowing down and started to put on the brakes when I had an uncontrolled acceleration event. (it felt like someone had just stepped on the accelerator). I had to slam hard on the brakes and just avoided hitting the car in front of me. I know this was caused probably by the computer but I know it wasn't me. My foot was only on the brake. I know this feeling well since I used to have a 2004 prius where this happened to me many times.
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