Both sliding doors will automatically and inadvertently reopen immediately after closing. This happens when the vehicle is turned off or in park.
2018 Chrysler Pacifica body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Came to full stop at a light on a 2 lane highway. There was no one in front of me and one care behind. Almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "d" and the gauge cluster flashed multiple lights. I can only remember seeing fwc or fcw flashing but there were other lights. Auto start/stop was not disabled so I was initially not surprised by the engine stopping at a light. To restart, I had to place transmission back in "p", hold the brake and push the ignition. I then, despite having our seat belts on, had to disengage the parking brake by pushing the button. This usually happens automatically when the vehicle is placed in "d". Once we returned home, the driver's side power sliding door would not operate. We had to open it manually to get my son out. The passenger's side worked like it should. Both these things have happened to my wife (the primary driver) several times and reported to the dealership. They have been unable to replicate the problem or fix it.
We have a 2018 pacifica, and the window on the driver-side sliding door all of sudden shattered while we were driving on freeway. We have a dashboard camera that records while we are driving. We could not see any objects flying towards the car or the sound of any object hitting the window when we checked the recording. But we can hear the recording of the glass fracturing sound of the window without any impact sound. I am puzzled about this glass window shattering, and why these windows are not shatterproof (like a safety film)! My kids were seating in their car seats next to this window, but luckily the sun shade protected them from getting sprayed by the shattered glass while we were driving at 65 MPH. The wind was blowing in fast after this window broke. Since we could not see or hear any impact of anything in the video, I am wondering if this window shattered by itself !? I hope chrysler has the proper glass specifications and qualification for these windows. Glass shattering can be very dangerous to vehicle's occupants!
Tl* the contact owns a 2018 chrysler pacifica. The contact stated that the rear driver's side sliding door failed to function properly. The contact stated that while retrieving her dog from the backseat, the sliding door began to close. The contact was unaware as to whether she depressed the sliding door button or not. The contact's husband had to manually pull the door back while the door was crushing her left arm. The contact sustained minor injuries to her left arm, soreness and bruising; however, no medical attention was needed. There were no warning lights illuminated related to the failure. The contact had not notified a dealer or a manufacturer of the vehicle failure. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 8,700. *dt*jb *dt*jb
The automatic sliding side doors(and probably the automatic rear lift gate) do not stop if something -- like an arm or a little kid -- is blocking it. It could crush someone to death. Also, the regular driver's door is so heavy and it is not weighted properly to stop at certain increments so I almost severed my leg when it slammed shut on me. *dt *tr *dt *tr
Tl* the contact owns a 2018 chrysler pacifica. When the vehicle was purchased, it was modified with a side entry ramp; however, the automatic sliding door and ramp malfunctioned several times and failed to open. During the recent failure, the door failed to open and fell off. The door fell off twice and was damaged. Mobilityworks 2(727 st johns bluff rd s, jacksonville, fl 32246) stated that the contact was responsible for the damage and wanted to charge the contact for the repairs. The manufacturer of the sliding door (braun ability) checked with their chain of command and informed the contact that they would not cover the repairs. The vehicle was also taken to jacksonville chrysler dodge jeep ram arlington (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) and they reprogrammed the vehicle software. The failure mileage was 9,747.
An object fell between the midde seat and the electronic sliding door so when the door was electronically opened the object was caught causing the door to reverse and try to close however I was leaning throughthe door at that point and the door closed on my chest triggering the door to try and re-open. When the door started to repon I hit the object again immediately closing without enough time for me to get my body out. The door re-closed squishing me and stopped. I was able to push the side door button to openand wriggled out but there was a failure in the logic if the door hits something both opening then closing. This is a safety issue because if this happens the door can crush you.
Tl* the contact owns a 2018 chrysler pacifica. While outside of the vehicle, the contact attempted to close the driver's side door, but the sensor became inoperable and closed on her daughter's hand. There were no injuries. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,207.
While driving our 2018 chrysler pacifica on I-95 south in nh, traffic came to an abrupt stop and we rear-ended a jeep wrangler at approximately 30-40 MPH. I braked for about 20 ft and struck the jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and I only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the jeep was able to drive away after the accident. Our pacifica was a complete loss as a result of the fire. ...*bf.. Updated 10/30/18
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