When it is unusually cold, the heater fails to heat the hybrid battery sufficiently to register the correct voltage. This causes the car to enter “turtle” mode- a special mode that limits the car to 30 mph. It’s designed to allow the driver to get to a dealership. When we were driving at highway speeds about 70mph, during a particularly cold day, the turtle mode dropped us suddenly to 30 mph. This nearly caused an accident as we almost lost control of the vehicle on ice and snow. It was so sudden we had to swerve into the side of shoulder.
2022 Chrysler Pacifica transmission complaints
Page 4 of 4: complaints 71 to 74 of 74, newest first, as owners wrote them.
The vehicle lost power while driving on the highway. My wife had to coast off the highway.
Red turtle icon appears on dash with message “Vehicle Speed may be Reduced” repeatedly. Check engine light has come on after about the tenth time seeing the red turtle appear then go away. Vehicle has has not lost any ability to drive normally once engine light came on. A week after engine light appeared the red turtle still coming on and off and vehicle will lose power when turtle icon is on. This is a danger to my family if this persists. I have 3 kids in booster/ car seats and to suddenly lose power could be catastrophic in certain situations. Have an appointment to take on for service on 4/27/22 at Len Stoler Chrysler in Westminster MD
The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. I did manage to steer the car to the side of the road. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. After the incident happened, the "check engine" light came on. The car is currently at the dealership awaiting repair.
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