Chrysler Pacifica sunroof shattered problems

Filed Jun 15, 2026 · MI

My Chrysler Pacifica was parked in my driveway, and I went out and heard a large boom and my panoramic sunroof shattered. This is a known problem with panoramic sunroofs especially Chrysler. The weather was warm and sunny. This is a no impact incident and a safety related glass failure. I have several photos and am waiting for the Dealer and Chrysler customer care to open today.

Filed Mar 31, 2025 · Visibility · IN

I left the parking lot and started driving home at about 8:45pm on 3/31 and heard a really loud pop. It sounded like glass and I inspected the windows and panoramic sunroof. The panoramic sunroof glass has shattered on the 2nd row section and has a hole in it. The glass is still making noises like it's continuing to crack.

Filed Apr 11, 2023 · LA

During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. There was no indication that something was wrong with my sunroof. I called the dealership where I purchased this vehicle and they stated they have heard this is happening and I need to file a complaint. Chrysler this is absolutely uncalled for and needs to be rectified! My sunroof was closed, the temperature outside was 61, and no severe weather.

Filed Dec 14, 2022 · Visibility · DC

While driving down the interstate, the moonroof glass spontaneously shattered. There are three pieces of glass on the roof, and it was the center one that failed. The car was about 16 months old with just under 10,000 miles, almost all of which was low-speed, city driving. At the time of failure, we were about 650 miles into a cross-country road trip and traveling on roads with an 80 MPH speed limit. If we had not closed the sunshade the day prior, sharp glass would have fallen on our children seated in the middle row. A Chrysler dealer sold us the replacement part and verified that there were no signs of any external cause that led to the failure. Chrysler denied a warranty claim, stating that "sunroof is most probably an outside influence as it cannot break easily as per IRF (Independent repair facility)."

Filed Oct 26, 2022 · Visibility · IL

The sunroof spontaneously shattered while driving down the road.

Filed Feb 23, 2022 · AZ

On February 10, 2022 at about 4:30 in the afternoon, my wife and I had just merged onto the 101 at Scottsdale Road in Scottsdale, Arizona. We had not gone far when we heard a loud explosion. It sounded like a ballon popping but at least 10 time louder. It sounded like it came from inside the car and there was no indication (wobble, hard steering, etc.) that it may have been a tire. My wife was driving so I began to see if I could spot any sign that would tell us what it was - nothing. Soon we felt air rushing into the cabin. I thought the sunroof may have popped open for some reason. It is a power operated sunroof so I pressed the control switch to pull back the ceiling cover and open the sunroof. When I did that shattered glass came pouring down on us. After getting it closed I called 911 and was put in contact with the Scottsdale police. They told me to call the State Police but because no one was injured it may take a long time for someone to contact us. We continued on to our house in Mesa. The next morning I contacted the Chrysler dealership in Mesa that I bought the car from. I was told to bring it in and it would be covered under warranty. I've had the car about 10 months and it has about 7,700 miles on it. Turns out Chrysler won't cover it under warranty. I have had it repaired at a cost of $842.45. I'm not sure at this time how much of the cost I will have to pay. An article by Consumer Reports identifies this as a widespread safety issue that the car manufactures want to ignore and that our government is doing little about. I can't imaging what our reaction would have been if the ceiling cover had been pulled back. Basically the explosion and the glass scattering all over us would have happened at the same time. I can easily relate to someone losing control of the car while traveling in heavy traffic at 65 MPH. Let's hope no one dies before this is resolved. And the cost of repairs must be paid by the car manufactures not the car owners.

Filed Sep 21, 2018 · Visibility · 15 miles · GA

The sunroof exploded by itself driving on the highway.

Filed Apr 26, 2018 · Visibility · 20,000 miles · GA

Tl* the contact owns a 2017 chrysler pacifica. While driving 30 MPH, the moon roof exploded. The contact stated that the glass shattered onto the moonroof cover, and there were no injuries. The vehicle was taken to cass burch chrysler dodge jeep ram valdosta (4164 n valdosta rd, valdosta, ga 31602) and repaired. The manufacturer was not notified of the failure. The diagnosis information was unavailable. The failure mileage was 20,000.

Filed Jan 15, 2016 · Visibility · 200,000 miles · OH

Tl* the contact owns a 2005 chrysler pacifica. While driving approximately 60 MPH, the contact heard a sound like an explosion. The contact had to pull over to the side of the road and discovered that the sun roof had shattered. The vehicle was driven to the contact's residence. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000. Updated 03/18/16

Filed Sep 2, 2013 · Visibility · 150 miles · MD

Sunroof shattered while driving. Not caused by any projectile. Seems to have happened spontaneously.