For a month I have been putting power steering fluid in my pt cruiser and went to get new tags and could not pas emissions because of a power steering problem. I was so upset I went to the salon and was talking about how I need to get my vehicle checked .. A woman in the office told me about this website. I checked and there is a recall for this problem with my car. How do I get it repaired? Will they honor it ? Is there a list of special dealers? Help I need to pass emissions to keep my car legal.
2001 Chrysler PT Cruiser steering complaints
Page 2 of 3: complaints 11 to 40 of 61, newest first, as owners wrote them.
I bought a car from north coast auto mall and it had a lot of suspension problems. They ensured me that they would fix these issues if I bought the car. After buying the car, they have had me in and out of their shop 4 or 5 times to which they only lube the parts or lie to me claiming that the car has been fixed. I feel that this business practice is unsafe and misleading. They claimed to have replaced a control arm to which goodyear later (when I was buying tires) informed me that my control arms were bad. I was surprised to hear this. North coast should be investigated as they are selling unsafe cars, claiming to repair issues and then putting me in an unsafe car. 30 claims have been made about similar issues via the better business bureau, the federal trade commission and the ohio attorney general. I feel that they should be investigated for safety reasons.
2001 chrysler pt cruiser. Consumer writes in regards to power steering hose recall notice and seeks reimbursement for repairs. *smd the consumer stated he experienced power steering problems twice, where the power steering hose was leaking. The dealer replaced the same hose, at no charge to the consumer. The consumer is seeking reimbursement for the first replacement, due to a recall he discovered, which was the same issue he experienced.
I have 2001 pt cruiser, I had the control bushings and tie rod replaced after I had them replace it took only one year for them to go out again. I will never buy or suggest purchasing a pt cruiser. Thank you for having this page/site to list complaints.
Tl* the contact owns a 2001 chrysler pt cruiser. While parked, the contact noticed power steering fluid was leaking from the vehicle. The manufacturer was made aware of the failure and advised the contact that the vehicle was included in the recall associated with the federal safety agency campaign id number: 04v268000 (steering:hydraulic power assist:hose, piping, and connections) but had already been repaired. The vehicle was not further repaired. The approximate failure mileage was 130,000.
In 2004 chrysler recalled pt cruisers with automatic transmissions for a fault with the power steering hose which caused fires in a few cars. They did not however cover 2001 pt cruisers with manual transmissions. *tr last week (8-20-09) my wife drove to the post office (2 miles from home) and smelled burning rubber, she drove the car directly back home. I examined the car that night and could find nothing wrong with the drive belts, tires, and there didn't seem to be any leaks. I took it for a quick test drive and everything seemed fine. The following day (8-21-09) my wife again drove the car to the post office, this time it started making grinding noises and was difficult to steer. She drove the car straight home again. There still didn't seem to be any leaks but when I test drove it I could tell the power steering was non functional. I opened the fill cap for the power steering fluid to check its level and the remaining fluid in the system drained onto my driveway. It seems like there had been a leak in the power steering hose that was being burnt off on the engine. We were fortunate that we were only using the car for local trips as it would have been much more dangerous if the hose had let go while we were driving on the highway. Recall 04v268000, the federal safety agency action number pe04028, should be extended to the pt cruisers with manual transmissions as well before someone gets hurt.
Tl*the contact owns a 2001 chrysler pt cruiser. The contact purchased the vehicle in november of 2007 and the wiring harness was replaced due to electrical failures. In april of 2008, while driving approximately 35 MPH, the vehicle accelerated on its own. The vehicle was towed to the dealer and they replaced the brake pads and calipers. Recently, the engine light illuminated on the instrument panel. The dealer's diagnostic indicated that the transmission solenoid switch needed to be replaced, along with the power steering pump. The dealer stated that the warranty does not cover the parts. The manufacturer stated that there were no recalls that applied to her VIN. The failure mileage was 68,000 and current mileage was 75,551.
Tl*the contact owns a 2001 chrysler pt cruiser. Whenever the contact approaches a stop or begins to decelerate, the vehicle shuts off completely. Prior to the failure, he noticed that the vehicle idled roughly while at a stop. The contact took the vehicle to the dealer and was informed that the timing belt tensioner was manufactured incorrectly. The vehicle is currently being diagnosed by the dealer. The current and failure mileages were 134,000. Updated 07/31/08. *lj the consumer also stated the power steering failed. Updated 08/05/08
Tl*the contact owns a 2001 chrysler pt cruiser. While driving over a bump at approximately 20 MPH, the control arm bushing failed. The contact heard a loud clunking noise prior to the failure. The vehicle began jerking and swaying across the road, which caused great steering difficulty. The vehicle was driven to an authorized dealer. The mechanic stated that the failure was related to the control arm bushing. The control arm bushing was replaced. The failure has occurred a total of 4 times. The contact was very concerned of the safety risk involved. The failure mileage was 36,000 and current mileage was 50,000.
I got a power steering leak in my 2001 pt cruiser. It was the power steering fluid cooler. But I was told my the chrysler dealer that there was an upgrade, that I couldn't get the oe cooler, I had to get a new cooler, hose, and resorvoir. To be purchased by me and the labor to install them to be paid by me. I said I didn't want an upgrade, I just wanted the oe cooler. Once again I was told that I had to get the upgrade. I said that I would pay for the cooler and labor to install it, I thought that chrysler should pay for any additional parts and labor. I was told that chrysler would not do this. I feel that they should either replace the part that is defective and charge me, or do any additional work at their expense. They wouldn't do it.
Tl*the contact owns a 2001 chrysler pt cruiser. The vehicle speed control was previously disconnected. While driving 25 MPH, the contact noticed smoke coming from the steering column. The dealer stated that the failure was electrical and related to the vehicle speed control. The high and low beam switch was also burned. The manufacturer stated that there was no existing recall. The contact allowed the vehicle to cool down and was able to drive home. A mechanic will repair the vehicle since the manufacturer stated that they were unable to offer any assistance. She is unable to drive the vehicle due to the safety risk involved. The failure mileage was 65,000 and current mileage was 65,100.
Owner noticed a slight "puddle" (size of a silver dollar) on garage floor. Owner jacked up car to inspect and identify where leak was originating. Noted a misplaced bushing on the bracket holding the power steering hose in place under the engine. One end of the bushing had broken allowing the hose to chafe against the bracket and leak fluid. Owner immediately took car into the dealer to have repaired. Upon examination, dealer informed owner that the motor mounts (2) had broken allowing the engine to sit lower on the frame and that is what caused the bushing to fail. Owner paid over $1,000 to replace motor mounts (2) and replace bushing and power steering hose. Owner feels that motor mount failure was premature as the car only has 38,000 miles on it and has never been driven hard and has been garaged its entire lifetime. Owner has in his possession the defective motor mounts. Although there were no injuries or deaths, there certainly could have been if the owner had not been so observant and vigilant about maintaining the car. Loss of power steering function or engine detachment would be catastrophic on the road, particularly at freeway speeds.
The clockspring in my steering column broke. I noticed a rubbing noise and the steering wheel would stick when I turn the wheel to the right. The right turn signal when activated would not turn off when the steering wheel is turned in the opposite direction. I took it to the dealer and had the clockspring replaced at my expense. The dealer told me that the airbag would not deploy until the clockspring is replaced. For a item to fail on a vehicle that involves safety equipment and not be replaced at the manufactures expense is quite irresponsible and careless for the publics safety.
Tl*the contact owns a 2001 chrysler pt cruiser. The contact stated that the tire rod disconnected from the left front tire and cannot steer the vehicle. She stated that the part is non-serviceable. The mechanic stated that the tie rods are meant to fail and are normally self-greasing, however the tire rods are not. She notified the manufacturer who stated that there is no recall and the part is not under warranty. The manufacturer also stated that the part is usually not due for inspection until 90,000 miles. She also notified the local dealer and asked to speak with the regional sales manager. The representative has yet to respond. The current mileage is 82,580 and failure mileage was 82,500. Updated 02/01/08.
Dt*: the contact stated a puddle of fluid was noticed under the front end of the vehicle. Also, while reversing out of the garage, the power steering pump was not working properly. The vehicle was taken to an independent mechanic who determined the power steering fluid reservoir had a pin-sized hole. The reservoir was replaced.
My 2001 pt cruiser which I purchased in august 2005 suddenly caught fire on deember 27, 2005 and was a total loss. There had been a recall for sudden engine fires caused by leaking power steering fluid. The dealer where I purchased the car, reseda dodge in reseda, ca, had records showing the recall repair had been done, but my insurance company, state farm, found the the fire was caused by leaking power steering fluid. Chrysler denied my claim with no reason given.
Dt: the contact states there is a the federal safety agency recall campaign 04v268000 concerning the steering hydraulic power assist hoses, piping, and connections. This vehicle experienced the same symptoms as indicated in the recall, but this affected the brake fluid lines as well. She repaired the vehicle at her own expense prior to receiving the recall letter.
Consumer states: 1st time heard a crushing noise when he would turn the wheel. The dealer replaced the steering column, then in july 2003 heard a noise sound like rubber on rubber. The steering rack and pinion assembly was replaced. In july 2004 the noise was back and the steering rack and pinion was replaced again. Now, the noise is back and they are going to replace the rack and pinion again. *ak
2001 pt cruiser developed a problem where it stalled in traffic on several occasions.*mr the engine light illuminated before the vehicle stalled. The consumer received a recall regarding the power steering pressure hose. The consumer wanted the dealer to inspect the vehicle to see if recall related issue was causing the vehicle to stall, however the dealer wanted more money.
Dt: the clutch cable assemblies, the bushings that are suppose to be around the cable were never put on vehicle. The vehicle was not able to put into gear . Took the vehicle to the mechanic and was told both cables had to be replaced because all bushings were missing. The part the mechanic received from chrysler had the bushings on it. The problem started last year, but she did not know the bushings were missing until the vehicle would not shift in the beginning of june. At that time, the sensor light for the engine check came on. That was because the power steering sensor had to be replaced.
Dt: the consumer stated the front end of the vehicle did not respond to a quick turn in either direction. The consumer took the vehicle the to dealership for an inspection and discovered that both front tie rod ends were worn and would not pass inspection. In addition the control arm had lost a bushing which created a knocking noise. The consumer has replaced tie rod ends as well as the control arm bushing. Dealer noted this was a common problem with the pt cruiser and this was a design flaw. The consumer contacted the manufacturer and they denied there was an issue with the pt cruiser and that all cars have grease fittings called "zirks" since repairs no problems as of yet. This failure occurred 32,191 miles. Chrysler did say they would reimburse $150 for the tie rods ends but that was all.
My 2001 pt cruiser has been diagnosed with a leak in the steering gear which can only be observed by checking the boot which holds the steering fluid. This vehicle has 41,000 miles and has never been driven hard. It is garage housed and I do not feel this probelm should have happened with the miles and the use it has been subjected to. I have heard that the pt cruiser has had this complaint lodged a number of times so I feel it may be a defect which should be addressed by chrysler corp.
Steering fluid leaked in my car for its life--no dealer ever identified this as the problem when complaining about rough steering noise and other issues. Discovered the level of fluid was down when an employee added fluid after hearing the noise ,and the noise went away. The constant leak has damaged the rack and pinion--I was told this by a service dealer and an independent mechanic. Crysler will not replace r&p. When having the recall done dealer said it was not covered (r&p)--just the hose--dealer claimed to have done recall work but a neighbor who is a mechanic inspected the car the next day and said the work was not done---old hose still there--leak still active. Crysler not responsive to this safety issue.
Consumer received recall 04v268000 concerning power steering hose. No parts were available. *ak no new parts or replacements were used.
While driving 70 MPH steering failed. As a result, vehicle lost power steering. The dealer had to replace the power steering pump.
At 24,226 miles, I noticed a loud noise coming from under the hood. I was told that the power steering pump had to be replaced. This again has happened 4 more times since dec 11, 2002. Each time the power steering pump had to be replaced, two rack and pinion steering assemblies, and all of the hoses. The last two times, my extended warranty service has had to pay for the repairs as chrysler tells me that since I have the warranty, they will not except responsibility even though this has been happening over and over again since 24,000 miles. I am very disappointed in the fact that chrysler will not stand behind their products. These 5 failures have all happened in less than 31,000 miles. I am very afraid to drive the car now as I have been lucky to catch the problem before the power steering pump fails completely.
While driving consumer lost power steering. Consumer pulled over and had the vehicle towed. Dealer informed the consumer that the problem pertained to power steering pump fluid leakage. The problem was not resolved.
Prior to receiving a recall notice on the power steering hose. On 2 separate occasions I had my oil changed the mechanic said he topped off my power steering fliud it was a little low. When I received the recall notice I arranged to have the hose repaired (serra crysler,jeep etc). I was told by the mechanic that the hose was damaged and must be replaced. The check engine light came on after diagonistic checking I was told that the power steering switch was bad and needed replacing. This cost $68.00. My question is if the powering steering assist hose,piping & connections are bad, did that contribute to the power steering switch going bad? The manager jay jordon said that one had nothing to do with the other. So I paid for the switch & labor. Could someone let me know if this is a contributing factor so others will be prepared to pay the extra cost.
While driving the car and the power steering unit failed. Took vehicle to dealer and was told they could not find a problem. Approximately 2 months later problem recurred, returned to dealer and was told the car was no longer under warranty, unit needed replacement. Took to different repair shop, was told that unit was shot, had a grey substance in steering fluid that appeared to be some form of leak sealant, destroyed seals in unit, had to replace unit at my own cost,($400). Dealer denied adding anything other than steering fluid. Was informed that there was a recall by another pt owner, never informed by chrysler. Dealer said it was no longer they're responsibility because third party repair was made. No response from chrysler.
Power steering fluid leaked. *bf prior to receiving the power steering hose safety recall, the consumer had the power steering pump, pulley and access belt replaced after she noticed fluid leaking. After receiving the recall notice, she felt that all the replaced parts didn't need to replaced - just the power steering hose. The consumer wrote a letter to chrysler and requested reimbursement for part of the repair cost which totalled $503.24. *ph campaign id number : 04v268000 recall date : jun 02, 2004 component: steering:hydraulic power assist:hose *tc
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