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2002 Chrysler PT Cruiser body complaints

Page 2 of 3: complaints 11 to 40 of 67, newest first, as owners wrote them.

See the summary of 2002 Chrysler PT Cruiser body problems: which part fails, at what mileage and related recalls.

Filed Aug 19, 2011 · Body · 90,000 miles · CA

2002 pt cruiser motor mounts keep going out. I had my mounts replaced 6 months ago. Then within 2 months they went out again. Now they are making noise again. These are obviously defective. If these mounts all fail, the engine can fall on to the axle and who knows what will happen?

Filed Jun 21, 2011 · Body · 55,000 miles · FL

2002 pt cruiser 55,000 miles dash cracked in the middle.

Filed Feb 2, 2011 · Body · 128,000 miles · WA

While driving heard a loud crack and the dash on the car cracked about 16 inches, so far have only put duct tape on it to hopefully keep the crack from going any further. It has cracked from the left side, just under the window to almost the center vent on the dash.

Filed Jan 10, 2011 · Body · 61,000 miles · TN

I have a 2002 pt dash started cracking at center vent cracked 2 ways now is a large crack an very sharp edges on pieces no wrecks , has been well taken care of .the car has very low miles on it . This upsets me on the problem with it . I need it fixed.

Filed Nov 13, 2010 · Body · 74,000 miles · CA

Car's plastic dashboard suddenly cracked in the center and pieces fell into the center vent. Dashboard now has sharp edges from the cracks, which could cause injury in the event of collision. Do to the nature of the damage I don't believe the dashboard complies with following: 571.201 standard no. 201; occupant protection in interior impact.

Filed Nov 3, 2010 · Body · 48,100 miles · NY

Tl*the contact owns a 2002 chrysler pt cruiser. While making a right hand turn at 5 MPH the sub frame underneath the front end of the vehicle broke. He could not control the vehicle or drive it. The vehicle was towed to a mechanic who inspected it and the consumer was told that the main cross member/sub frame deteriorated and caused the entire front end to come apart. The dealer was not notified. The manufacturer was notified and a complaint was filed but it was denied due to lack of maintenance on the vehicle. They offered no other assistance. The failure mileage was 48,100. The consumer stated as he was making a turn, the vehicle came to a sudden halt. When he exited the vehicle, he discovered the front wheel was leaning toward the road. The vehicle was towed the chrysler dealer. Upon inspection, chrysler denied the consumer claim stating the reason for the failure was due to lack of maintenance on the vehicle. Updated 11/10/10

Filed May 25, 2010 · Body · CA

Dashboard has cracked from center windshield region to the air vent. The grill on the air vent has cracked and broken.

Filed Apr 12, 2010 · Body · 73,000 miles · SC

Dashboard on my pt cruiser -2002 just started cracking first a the windshield like a hair line crack - then defrost vent involved - now it has a hole in the vent - and now just this weekend another hairline crack starting at the air vent and going now to the console. What is happening to my dash? This could be a safety hazard with the air bag just down below. No wreck involved.

Filed Oct 18, 2009 · Body · 43,450 miles · TN

Dashboard in 2002 pt cruiser has cracked down the middle and has began to separate into pieces. This includes the center defrost vent. Per the june 18, 2007 miami herald you had 9 complaints from owners of 2002 models and 12 from 2001 owners. This was over 2 years ago. An internet search shows many more complaints that probably haven't been filed with the federal safety agency. Chrysler denies responsibility. Various manufacturers ( e.g. Coverking) have already started making dash covers for the pt cruiser specifically to cover cracked dashes; but I cannot use one as these covers do not include the center defrost vent which has broken into pieces and fallen into the vent. The only solution is to replace the entire dash cover. It has happened to enough cars surely to initiate a defect investigation. Chrysler should be made to replace these defective dashes!

Filed Jul 1, 2009 · Body · 100,000 miles · GA

Tl*the contact owns a 2002 chrysler pt cruiser. The contact stated that the dashboard was completely cracked and houses the passenger side air bag. The manufacturer and dealer have not been notified. The VIN was unknown. The failure and current mileages were less than 100,000.

Filed Jun 3, 2009 · Body, Electrical · 98,000 miles · FL

I purchased my 2002 chrysler pt cruiser a few years ago now. I have sent chrysler many letters about these problems. The most recent incident was very scary. I bought the car at about 31,000 miles. About a month later my paint started peeling off of the front bumper and my dash started to crack. Mind you I keep my car garaged and it is washed and waxed regularly by a shop that I have used for years with no problems. I went back to the dealer I bought it from and they were gone. So I contacted my next closest dealer. They said they could not do anything for me. About a month after that my cpu went out which was covered under the extended warranty that I purchased. They had to replace it twice before it finally lasted more than a day. Then my dash completely crumbled. It cracked from the windshield to the front in the center and on both sides. I wrote a letter and email with no answer. I then contacted chrysler by phone and the lady told me to f%*k off and hung up on me. So I gave up. Obviously I was not going to get anywhere with them. Then about 3 months ago my check engine light came back on. I took my car to a friend who is a licensed mechanic and he scanned it on the computer and said it was my cpu again! I took it to the dealership and was told my warranty had expired. So I wrote another letter because this repair was going to be $1400.00 dollars. No response. But the scariest was about 2 weeks ago I was driving with my 13 month old niece in the car and smoke started coming from the left hand side of my steering column. I almost had got in a wreck trying to get us to safety. The smoke stopped so I figured whatever it was done for now. We were on the side of the road in a not so desirable neighborhood at night so I decided to take my chances with the car. We headed off on our way and my headlights started flickering. I parked the vehicle at home and the next morning my fairly new battery was dead. My flood lights would not turn off and had been on all night.

Filed Apr 9, 2009 · Body · 18,000 miles · CA

Dashboard began crumbling about 3-4 years after I bought the car (new) and is now in terrible shape and may be near collapsing. I have not checked into replacement yet. I have seen many complaints regarding this same issue with other pt cruiser owners and other chrysler-made cars.

Filed Nov 28, 2008 · Body · 32,000 miles · PA

The dash pad "cover" on our 2002 chrysler pt cruiser limited has cracked and broken into numerous sharp pieces. This car has been well maintained and this should not happen to a car of this age. We have other cars, older and newer that have had no issues with cracking dashboards. This is a manufacturing defect and potential safety hazard. We have become aware of this defect/safety hazard occurring on many other chrysler pt cruisers.

Filed Nov 11, 2008 · Body · TN

2002 p t cruiser by chrysler the dash board in my car started cracking. I am holding it together with tape. I am fearful of the plastic caving in and causing me to have an accident. When I reported this to chrysler corp., using their 800 number they were rude and said they would not help. I have found on the internet I am not the only one with this problem. What will it take for this defect to be corrected? Bonita smith

Filed Nov 2, 2008 · Body · GA

2002 pt cruiser: dashboard cracked in center from front window to inside edge, running across vent,requires replacement of dashboard.

Filed Oct 13, 2008 · Body · CA

2002 pt cruiser: cracking dashboard, improper materials used in construction, requires replacement of dashboard.

Filed Oct 8, 2008 · Body, Electrical · GA

Dashboard cracked in center from front window to inside edge, running across vent, which has falling into dash in pieces; also frequently "shorts out" and radio, inside lights, dash lights, all go out making night driving dangerous.

Filed Aug 17, 2008 · Body · 103,400 miles · TX

2 cracks in my 2002 pt cruiser dashboard suddenly appeared and are expanding.

Filed Aug 10, 2008 · Body · 75,000 miles · FL

I have a 2002 chrysler pt cruiser and, I noticed a small crack in the dashboard, and a couple of weeks later the small crack is now bigger and almost to my A/C vents and the vent in the dashboard is cracking badly. I feel that something might fail because of this.

Filed Jul 11, 2008 · Body · 86,000 miles · SC

Dashboard has cracked in about 5 different places and falling in.

Filed Apr 25, 2008 · Body · 51,000 miles · FL

Dashboard cracking on 2002 pt cruiser. Watching crack work it's way along dash.. ...today heard a loud crack sound and now dash is cracked in half. I do not see any recall info from chrysler. I was told I would need to pay for a replacement dash. This car is garaged except when working during the day. Probably not a major problem...but could be a safety issue.

Filed Apr 18, 2008 · Body · 105 miles · OH

I decided to drive to a city about an hour and a half way. Not knowing on the way back I was going to have to tie the back door shut. Me, my boyfriend, and my 4 year old daughter were with me. We had went into a mall. When coming back out I had opened the back driver's side door open to let my daughter in. After I had her buckled in I tried to shut the door and it wouldn't shut. After several attempts we used shoe strings and belts to hold the door shut and my boyfriend road home in the back to also help hold the door. For I didn't want my 4 year old to fall out the door on the way home. So for the next two weeks I had a rope tied from one door to the other door and my kids had to ride in the front seat to the babysitters a few blocks away which is completely illegal because of being 4 and 5. But what was I to do I'm a single mom. The dealer wanted to charge me 80 dollars just to tell me what was wrong and then another 80 to fix it plus the part. Now I'm having other issues with my 2002 pt cruiser and no money to fix it.

Filed Apr 16, 2008 · Body, Engine · FL

Cracking dashboard and the cooling fan assembly has failed.

Filed Apr 8, 2008 · Body · SC

I have a 2002 chrysler pt cruiser that I have had since it was new. It has always been garaged. A couple of months ago, I noticed the dashboard had two cracks running from each side of the center vent to the windshield. Now there is a large crack running from the center of that vent to the front of the dash. The dash in this car is just a cover, a piece of plastic. The crack is not like the cracks you used to get in a dash that was foam covered metal. These cracks are where the plastic has completely broken through. In a web search, I found where this is happening on a lot of these vehicles.

Filed Mar 19, 2008 · Body · MS

Dashboard cracked straight down the middle (north to south).

Filed Jul 29, 2007 · Body · GA

The dashboard on my 2002 pt cruiser has literally crack straight down the middle. I am sure this could be a safety issue if it gets any larger.

Filed Jul 18, 2007 · Body · 124,157 miles · FL

My 2002 chrysler pt cruiser received a crack on the dashboard. The crack slowly grew around the vent and started to collapse. I am concerned that the pieces will fall into the wiring under the dash. Carmax (where I bought the car) and chrylser would not pay for the repair because it is out of warranty. The car is only 5 1/2 years old. For my safety, I will have to pay for the repair myself.

Filed Jul 12, 2007 · Body · FL

I own a 2002 p/t cruiser and the dash oard cracked right down the middle from the windshield to the top of the control console, about a foot long or 15 inches long crack. There was no vehicle accident causing this, or any other trauma to the dashboard. It simply cracked in the 5 years we owned the car.

Filed Jul 7, 2007 · Body · TN

I own a 2002 chrysler pt cruiser. I was aware chrysler only offered a 3 year warranty on my car when purchased, so I opted and paid extra for an extended warranty to cover an additional 2 years. Basically last may 2006, I noticed a crack appeared on the top dashboard next to the windshield and the grill on the top dash also had a crack. I called the local chrysler dealer and explained the situation and they said there was not a recall and there was nothing they could do to assist me. I explained I purchased an extended warranty and they then said that this was considered more of a cosmetic issue not anything that is covered under the extended warranty policy. We then called the main chrysler headquarters office they claimed the same thing. So to this day I still have the crack on the top part of dashboard which now is cracked all the way across vertically (dash is split in half) because no one at chrysler considered this a defect issue for some odd reason and lack the customer service all companies need to run a successful business. I vowed since then to never purchase another chrysler.

Filed Jul 3, 2007 · Body · 30,000 miles · FL

Tl*the contact owns a 2002 chrysler pt cruiser. The contact noticed a crack in the dashboard. As years went by, the crack grew larger. The vehicle has not been taken to the mechanic. The VIN, engine size, and # of cylinders were unknown. The current mileage is 35,000 and failure mileage was 30,000. Updated 08/07/07.

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