Buyback request: my 2002 pt cruiser was bought new, with an extended warranty. It was disabled by foothill chrysler ' jeep in foothill ranch ca, while performing a factory recall. It has not been used since then, because it is illegal to drive it. I took it in for 60k mile maintenance ($399). The mechanic demanded that I allow them to do a recall for the 'secondary fuel pump seal', which they did incorrectly, so the red 'check engine' light refused to shut off. The car will not pass the california smog requirement. Chrysler was then sold to fiat, and foothill ranch chrysler jeep then went out of business, before they were able to fix it. My vehicle has been disabled, and has been stored on my driveway since 2009, where the neighbors have been complaining. The dealer had insisted that they fix a recall. I declined three times, then reluctantly said yes. Four hours later he said they had a problem, the red 'check engine' light refused to go off. I paid $399, and scheduled another appointment. Recall work involved replacing the gas cap and other parts. For a third appointment, I was charged $250. I paid for the red light repair 5 times, for a total of $800. I drove the car with the red light on. Six months later, I went to them for the smog check, but the chrysler dealer was gone, replaced by a mercedes benz dealer. I was unable to smog my car, or to have the recall work done. Chrysler was then bought out by fiat. Sergio marchione replied to take the car to a different chrysler dealer, but I couldn't legally drive it. The car is worth $6,000 and needs $2,000 worth of work, to fix their faulty recall work. After spending $800 to repair their faulty recall work, I will have a car that doesn't run. It is their fault. I would like to return the car to them, and either get a refund of $6,000, or apply it to the cost of a replacement car that runs.
2002 Chrysler PT Cruiser: fuel pump failure
10 of the 511 complaints about the 2002 Chrysler PT Cruiser describe fuel pump failure.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 69,000
- recalls
- 1
Fuel pump failure by model year
- 20064
- 20052
- 20031
- 200210
- 20016
What owners say
Driving to work this morning on the interstate at 75 MPH, with no indication or warning my 2002 chystler pt cruiser completely shut down, steering wheel locked up. After I pulled over on the side of the road the car would no longer turn over or act like it wanted to start up. I then have the car towed to a mechanic shop near my home and was informed today my fuel pump went out.
Tl*the contact owns a 2002 chrysler pt cruiser. The contact stated that when the check engine light came on, the vehicle began to malfunction. The vehicle was also burning oil and leaking fuel excessively. The speedometer displayed that the speed was 70 MPH while the vehicle was in the park position. When the contact tried to shift gears from reverse into the park position, she had to put the vehicle in drive and then reverse. The dealer stated that the input/output speed sensor, third gear ratio and the fuel pump mounting flange on the vehicle malfunctioned. The dealer also stated that the federal safety agency recall campaign number 02v215000, fuel system and recall campaign number 01v288000 for the electrical system; did not apply to her VIN. The failure mileage was 85000 and the current mileage was 98100.
Recall on fuel pump module never disclosed by dealer! Recently had service to my car at a dodge-chrysler dealer in atlanta, ga and they never disclosed that I had a recall part on my car. My fuel pump module needs a secondary seal placed over it so it won't leak if a roll-over accident occurs. Took car to a second chrysler dealer, and they too never disclosed my recall fuel pump module needs repairs. This problem could result in a serious and fatal accident. Something must be done about these dealers not informing unsuspecting customers of something so serious.
Tl*- the contact stated that while driving the 2002 chrysler pt cruiser at45 MPH she smelled smoke. After driving two miles more there were flames and ashes coming from under the hood. The contact stated she pulled off the road, exited the vehicle, and removed her personal belongings. Atc approximately 15 seconds later the vehicle was completed engulfed in flames. The roads were clear. The contact stated there was a fire department report available. The fire marshall was unable to inspect the vehicle to determine to the cause of the fire. The vehicle was declared a total loss by the insurance company. She received a recall notice for the fuel pump module secondary seal on august 30 2004 and had it replaced at 8900 miles. Talso, he contact stated she received a recall for power steering pressure hose on august 11th 2005 at 14000 miles. The contact was unsure if the power steering pressure hose was replaced, adjusted or inspected. The vehicle had 20000 miles at the time of the fire.
Tl* - the contact has a 2002 pt cruiser. The contact's pt cruiser stalled while driving 45 miles an hour. There were no indicator or service lights. The contact checked the vehicle for leaks and the hoses for damage. She did not smell any fluids and no visible damage was apparent. The dealer informed the contact today that the fuel pump is in the transmission and it was damaged. The mileage at the time of the incident is 40,000. The contact is not the original owner of the vehicle.
Consumer noticed fuel was in the oil. Dealer indicated fuel pump module secondary seal failed.
After the recall regarding the fuel pump module was performed, the problem recurred. Upon inspection of the vehicle by another dealership, they indicated the recall was never done. Recall #02v215000)
No parts available recall#02v215000fuel pump module-mounting flange. Litchfield chrysler litchfield, il 217‑324‑3909. Nlm
The vehicle was in a significant rear end accident on 5/20/2002. It was repaired and returned after more than a month. Upon return the gas milage went to 13 mpg and the car would have a gas smell coming through the vents after a long idle or short stop. The dealer checked the fuel system and couldn't find any problem. Upon reading chrysler's fuel pump defect recall for an indident discovered in an accident, our situation appears strickingly similar. Chrysler reports no prior complaints because their service people cannot identify the problem! I hope the car does not blow up on us in its present condition!!!
Related recalls
Fuel system, gasoline: delivery
- What is wrong
- On certain passenger vehicles, the fuel pump module mounting flange could leak fuel if the vehicle is involved in a rollover crash.
- Risk
- Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will install a secondary seal over the fuel pump module. Owner notification began august 12, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V215000 · Recall details
Questions about the 2002 Chrysler PT Cruiser fuel pump
Is fuel pump failure a common problem on the 2002 Chrysler PT Cruiser?
10 of 511 owner complaints about the 2002 Chrysler PT Cruiser (2%) mention fuel pump failure. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2002 Chrysler PT Cruiser?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chrysler PT Cruiser
Fire or smoke 31Headlights 27Ball joint 25Overheating 25Grinding brakes 20No deployment 18Won't start 15Transmission failure 12Check engine light 11Battery drain 9Stalling 9ABS 8Door locks 8Airbag light 6Loss of power 6Power steering loss 6Adaptive cruise 5Oil consumption 5Tire blowout 5
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