I was involved in an accident caused by a defective front end. The ball joint fell totally out of the control arm causing major damage to vehicle under carriage and panels.
1996 Chrysler Sebring suspension complaints
Page 2 of 3: complaints 11 to 40 of 70, newest first, as owners wrote them.
Vehicle has had ten wheel bearing replacements since time of purchase. *mr
The front and rear wheel bearings failed for the tenth time. *nlm *ak this was an ongoing problem and the mechanic stated the vehicle was a lemon. Chrysler has not and will not do anything to eliminate the problem. *scc
Right/left ball joints fell off while vehicle was mobile.
While traveling about 30mph without prior warning. The driver side front wheel fell off. Please provide additional information. Dealer is aware of the problem. Ts
While traveling on the highway without prior warning the left rear wheel fell off. Please fill in additional information dealer is aware of the problem. Ts
Consumer is still having problems after recall has been performed on the vehicle. Recall#00v421002 lower ball joint. Please provide the dealer name, address and number. Mr
Dealership could not perform recall 97v201 for ball joint replacement due to lack of parts and tools that were stolen. Another dealership replaced both deteriorated ball joints and informed consumer that both ball joints were completely deteriorated and was hazardous. *tt
Consumer received recall notice 00v421002 regarding ball joint defects. Consumer had the problem the recall is depicting three months earlier. Because of the defect, consumer lost control of vehicle and went off the road into a ditch. Consumer wants to know if chrysler is liable for the damages.
While traveling on highway steering wheel started vibrating and shaking. Driver lost control of vehicle, but she was able to veer off to the shoulders. Dealership was aware of problem.
While driving, the lower ball joint broke, pulling out axle, and damaging fender. Had vehicle towed to dealer. *ak.
Consumer stated while driving, the right front ball joint came completely out of its socket, causing the right front tire to turn side ways, consumer was informed by represenative from the corporate recall 800# that consumer was entitled to a refund, consumer is now requesting payment in full.
While driving lower control arm/ ball joint separated causing loss of vehicle control which resutled in the vehicle hiitting a embankment. Vehicle not included in recall number 97v201000 due to VIN. Please give any further details.
While driving, there would be a "clunking" noise coming from the front of the vehicle. Taken to dealership and vehicle was diagnosed, sway bar end links were defective and had to be replaced. Please note: parts available for inspection.
At any speed there's a loud hollow sound. Took to dealer and they stated that both front wheel bearing needed replacing. *ak
This car has never been right and the car manufacturer has not been helpful nor will they acknowledge failed parts or discuss the problem. Begnal motors has been hostile and has claimed the vehicle rides as it should, the steering shaking is normal, etc.
The ball joint and lower lateral arms failed prior to recall notice 99v‑066, the consumer contacted manufacturer for reimbursement but was denied(attorney for client). Nlm
I had the vehicle in 2 weeks prior to 7/9/01 for regular service and a recall on the boots, the right being worse than the left side. I also complained about the rear end swaying when I drive over a rough road. There was no even flow. It turned out the inner tie rod ends had to be replaced. Within 2 days of receiving the vehicle back there was still a sway in the rear end but not as bad. I parked the car for 6 days because I used my father's new vehicle. When I used the car again especially on 7/9/01 I made a right hand turn into a parking lot and heard a loud metal thumping sound. I heard the sound again when I applied the brakes to stop. I brought the vehicle back to my residence and noticed the strut not only came undone but also broke the body frame under the front right wheel well. Vehicle was flat bedded back to dealership where they thought work could be done. Unfortunately, it had to go to an auto body shop. I am waiting to hear from body shop to see how this job will be done as well as what expense it will be to me. I saw on the federal safety agency's web site under complaints that there were 5 other complaints about the noise as well as the strut actually breaking off. I called to complain to crash, a data base site for vehicle problems who advised me they had just taken the same report on the same side on a dodge neon. I do not understand how this strut broke. When I asked the dealership how this happened, they advised me normal wear & tear. Now I am in the insurance business for 12 years and have owned 2 other vehicles in my life, this is not a "normal" wear and tear. You have to have a serious car accident with extensive front end damage for the possibility of this to happen. I have also noticed that all the recalls that chrysler has had on the sebrings in particular, are mainly the front suspension. Maybe there was a problem whith manufacturing. I am extremely disappointed. I could have been seriously injured.
While driving about any MPH could feel bumping in front while making a left. Then, vehicle will go to right.
The vehicle ball joint and lateral control arm had failed and the consumer wants reimbursment of repair cost.
While driving at approximately 50 MPH lower ball joint broke after recall 00v421002 had been performed to correct a defect in vehicle. Please provide any additional information/attachments.
Received recall notice 00v421002. Contacted dealer and took vehicle in. Was kept for over 3 weeks. Vehicle had an extra 480 miles on in and 1/4 fuel tank. Had checked mileage after filling fuel tank. Mechanic refused to repair as according to recall. Failed to clean and put special sealant on ball joints for prevention of moisture. Been in contact with manufacturer.
After dealership examined vehicle for previous suspension recalls and found nothing wrong on vehicle in 1999, consumer was starting to accelerate from a stop sign and turning right. Front right lower control arm disconnected from vehicle, and right front wheel kicked out from vehicle also, tie rod separated, and passenger's side axle became dislodged from transaxle. Please provide any additional information/attachments.
The vehicle was taken to the dealer for recall repair 99v‑215 because the front end was making noise, the consumer is not satisfied with the recall because he had to pay for repairs. Nlm
While driving 30 MPH consumer heard a scraping sound from front end, then a noise. Front axle had broken. *ak prior to recall 97v‑201 the lower lateral arm ball joints failed. Consumer not sure how the lower lateral arm ball joints works in conjunction with the axle. However, consumer question whether or not this could have caused the problem.
Front suspension would wearout excessively. Front wheel bearings had to be replaced. Also, lower left ball joint/ outer tie rod end/ sway bar link, and bushings were replaced by mechanic. In addition, head gaskets were leaking water and oil, and they were replaced.*ak
Recall 00 v 421 000 cncerning lower ball joint failure. Vehicle was repaired under recall. However, replacement part failed. Boot was damaged, and joints were dry. Manufacturer has been notified.
While driving vehicle wheel buckled under due to a broken axle. Dealer said it needed a new axle and control arm.
The vehicle was inspected for recall 99v‑066 of the front ball joints, the vehicle was taken to the dealer where it was determined that no problem existed, 21 days later vehicle was taken to a garage for a front end alignment and consumer was told the upper ball joint needed to be replaced along with the left front wheel bearing and hub assembly, the consumer feels the dealer did not properly diagnose the problem and requests reimbursement for repairs made. Nlm
While returning from las vegas, I thumping sound began in the right front section of the car. I looked but could find no immediate problem. Upon returning home, I made a closer search for what was causing the clunking sound. As I looked above the right front tire, I could see that the welding for the shock tower had broken loose. I immediately took it to the dealership where the car was bought (van wyk's). The car was still under extended warranty. After van wyk's inspected the vehicle, they insisted we must have hit something in the road to cause the welding to break. I pointed out that there was no damage or other indications that something had been hit, but they refused to repair the vehicle. I felt I had no other choice but to seek independent repair. I then contacted independent wheel and frame inc. Inspection of the vehicle by eldon fussel indicated the welding of the shock tower to be defective in that mr. Fussel stated that the should sustain a major head on collison before those weld points should have broke. Mr. Fussel also confirmed that there was no damage contradicting van wyk's theory that we had hit something causing the welding to break. Independent wheel and frame proceeded to complete repair which resulted in $385.00 out-of-the-pocket expense to myself. Mr. Fussel also expressed how dangerous this situation (failure of the shock tower welding) could be (potential total loss of steering).
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