Clockspring failure making airbag and cruise control inoperable.
1996 Chrysler Town and Country acceleration complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
Clock spring assembly was replaced on 09/03/02. Air bag light stayed on and cruise control did not work prior to replacement . Cost $180.83. Other incidents of this problem are well documented on the internet. Replacement work performed by lucas smith dodge, 1600 parkway west, festus, mo 63028, (636)933-5000.
Airbag light stays on or blinks intermittently, horn and cruise control doesn't work - ***dangerous*** - will have dealer replace defective clockspring harness - recall???
My cruise control is intermittent, my airbag light comes on intermittenly, might windshield wipers come on intermittently. Horn sporadically does not work.
Failure of part caused cruise control, horn and airbag to be non-operational. This is a safety hazard that occured at 65 MPH on the freeway. If an accident had occured, I would have been unable to operate the horn to alert another vehicle and the airbag would not have deployed. In addition, the cruise control failed while in use on the freeway which also could have resulted in an accident.
We experienced problems with ABS light on, horn and cruise control not working, chrysler changed the clock spring, now everything is ok.
Clockspring failure causing driver's airbag/ cruise control, and horn to stop functioning.
Clock spring failure just like the ones that failed on several friends chrysler mini-vans. This causes the horn to stop, airbag light to come on, and the cruise control to stop working. This is a safety item and the federal safety agency need to investigate chrysler on this and go public!!!!
Horn,cruise control,and air bag none functional.
Horn does not blow, airbag light stays illuminated, and cruise control does not work. *ak
Air bag sensor light remains on. Criuse control and horn are inoperative. Dealer notified. Feel free to provide any further information.
Horn and cruise control are inoperative. Also, air bag light stays on. Contacted dealer. Please add VIN.
Cruise control and horn do not work, airbag light illuminated. *ak possible clock spring failure.
The car was in cruise control on I-95 at 70 MPH. The speed suddenly jumped to 80 MPH and would have gone higher if I hadn't applied the brakes. The RPM reached 4000, and the only way I was able to gain control was to cut off the ignition. This is a safety hazard and could have resulted in a very bad accident. I took the car to caruso chrysler at 1750 southside boulevard, jacksonville, fl.
Abs light stays on, and horn/ cruise control do not work. Rear A/C unit for the passengers only work on high speed. Consumer spoke with service technician over the phone, and technician indicated it could possibly be the clock spring.
Air bag light stays on/ horn doesn't blow, and cruise control is not working. Contacted dealer, and dealer stated that clock spring might be defective.
Both problems are perennial, in form I could not specify. Air bag light is always on and may fail in an accident; horn, by not working may not prevent an accident, it almost happened once already; cruise control is an inconvenience not having. Wipers go on by themselves, specially when turning on the blinkers. At times wipers don't stop and may divert your attention from traffic, it could be a dangerous situation.
While driving on us378 between saluda and lexington, sc, as I drove uphill on an undivided highway, the vehicle speed began to increase, reaching over 85 miles per hour with my foot off the accelerator. I braked back to about 25 miles per hour, but when I released the brake, the vehicle again sped to over 80 MPH. I pulled over and tried to place the vehicle in park, but the engine raced. I turned it off, but it continued to run, apparently "dieseling" for several seconds. I restarted the vehicle and made it to the dealer by riding the brake and driving in the lowest gear. I sincerely believe that had my wife or teenage son who recently started driving been behind the wheel they would have completely lost control. I was fortunate that the brakes had been replaced about a month earlier and managed to hold the vehicle, though it required both feet and most of my 220 pounds on the brake. The dealer said that a cable had broken causing the throttle to stick. I have heard similar stories about this happening to this same model vehicle. It is inexcusable that the throttle should suddenly stick with no warning, especially at whatever setting it is at when the cable breaks. At the least, the throttle should return to normal idle if the cable breaks. This is extremely dangerous, and, in my opinion, warrants a modification to prevent this highly dangerous situation before fatalities occur. Had the throttle stuck at a higher setting, I could not have controlled the vehicle or wouldn't have had time to react. *ak
Due to the failure of the clock spring assembly, my cruise control, horn and air bag all failed as well. If I had experienced a crash the driver's side air bag would not have deployed.
Ea 01 007/air bag clockspring: air bag light remained on while driving. Also, horn and cruise control were inoperative. Dealer was notified. Feel free to provide any further information.
Airbag light is on, horn and cruise control stopped working. Clock spring assembly needs to be replaced.
Cruse control failure and air bag light at same time.
Pe 00 032/air bag clock spring failure: reporting inoperative horn and cruise control. Also, air bag light sensor remained on while traveling. Dealer notified, and informed consumer that vehicle was not cover under extended warranty or a recall. Provide any further information.
The clock spring in the steering wheel failed. This in turn controls the horn, cruise control and above all, the airbag. When I went to the dealership, the service advisor knew exactly what the problem was, without performing a diagnostic. This was one of several he knew of and was rumored to be a recall. I contacted customer service at chrysler, but received the expected brushoff, and was told that as the steering wheel was turned it causes the part to wear. This seems unacceptable, especially with a safety component. You may as well tell me that the seatbelt latch will fail after so many connections.
Cruse control and horn quit working when air bag light came on.
Clock spring malfunctioned, causing air bag warning light to illuminate and cruise control not to activate. Please give any further details.
Clock spring malfunctioned, causing air bag warning light to illuminate and cruise control not to activate.*ak
Clock spring failure causing airbag to fail, causing cruise control to fail and also causing horn to fail. The mechanic said the failures were due to the clock spring failure.
Srs light stays illuminated while vehicle is in motion. Also, cruise control and horn assembly are inoperable.
Airbag light came on/horn and cruise conrol stopped working, dealer stated clock spring assembly needed to be replaced.
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