While driving 5 MPH in reverse and turning left into a parking space passenger's side front wheel separated from the suspension, and vehicle collapsed. Independent shop stated that ball joints pins were rusted and broke. There were no injuries. *ak
1996 Chrysler Town and Country suspension complaints
Page 2 of 2: complaints 11 to 38 of 38, newest first, as owners wrote them.
Left front strut mounting plate has rusted thru allowing the strut to penetrate into the engine compartment. This is the only area of rust on the entire vehicle. Chrysler service personel and multiple mechanics have indicated this is a condition they would expect to see on a vehicle 20 - 25 years old; not 6 years old.
The van's front strut towers had rusted out. This is a common problem which the dealerships were aware of. The manufacturer is supplying a repair kit to correct the problems.
Vehicle's right front suspension broke off.*mr (nar) dealer was notified. The consumer was requesting a reimbursement for repairs made. Please take request under serious consideration.
Vehicle experienced perforation corrosion in passenger side strut tower as described in chryslertsb 23-044-02. Corrosion originated in factory holes covered with rubberized tape and threatens the structural integrity of the mount. Vehicle is no longer under warranty and chrysler will not repair.
The mcpherson shock tower assembly on our 1996 town and country minivan are prematurely rusting out. There is a very real potential of severe structural damage developing. A very serious accident couold occurr.
Strut tower assembly is completely corroded and needs replacement, yet chrysler will not assume any responsibility.
The consumer had taken the vehicle to a local repair shop getting a routine oil change where they brought the rusted strut towers to his attention. The dealer wouldn't cover the repair cost because the vehicle was out of warranty. Scc
Consumer stated that the strut tower rusted out, in result of this problem the engine fell out of vehicle while driving. Dealership notified. Dealer states that consumer can not take vehicle off lot and also says that they can not supply her with a rental car. Please provide additional information. Ts
The mounting strut tower was rusted, several fatigued and stress cracks was found in the steel plate that made up the strut tower. Ts
The passenger side, front strut mounting tower is rusting through to the point that the strut is about to break through into the engine compartment. Chrysler service manager agrees that it is a clear dfect in the corrision prevention system but refuses to do anything about it. There are at least 18 other reports in this database concerning this issue on '96 chrysler twn & cnty, dodge caravan and plymoth voyager minivans. Dt
Dealer identified problem as "clock spring failure" dt
Please fill in description.
Right strut tower is rusting through. Vehicle failed ny state inspection. There is a hole at the top of the strut tower from excessive corrosion which puts safety/integrity of the front strut suspension in jeopardy and strut can come loose at any time without notice. Feel very lucky strut has not come loose already - very unstable and unsafe.
Passenger's side front strut tower was rusted. Service mechanic indicated if a bump is hit hard enough it could push the strut through to the wheel well, causing front passenger wheel to lock up. Dealer was notified, and didn't explain where rust came from. Please provide more information.
While driving, vehicle caught on fire and was destroyed, consumer later received recall 00v268, the day prior to the fire, the consumer complained of high rpms while driving 40 MPH.
Rear lead spring broke, causing the rear axle to slide back and the tire to rub on the back of the wheel well. When the spring was removed it was obvious that the spring had been broken 3/4 of the way previously. It was rusted at the broken spot and appeared to have black paint on the inside of the crack.
Consumer had experienced side pulling on steering wheel and front wheels where dealer had peformed aligment, but had not fixed the problem. Please provide more information.
Vehicle constantly pulls to right, wheel alignment has been done. Also, tires were replaced. Did not remedy problem.
Both front sway bars broke.
Strut tower is rusting through. Dealer was notified. Feel free to provide any further details on this matter.
Airbag light came on and it won't go off. Also, vehicle wanders to left to right. Dealership is aware of problem.
During vehicle inspection left and right front sway bar link found broken at the sway bar. Metal link remained attached to the strut and just flopped around. Could have easily broken damaged cv joint boot, interfered with steering, or broken a brake line. Dealer responded that there was a huge backlog of parts because this failure was beoming very common. 4000 parts on backorder with chrysler.
The tower which supports the passenger side front suspension strut is rusting through. This is the only rust on the vehicle. The dealer agrees that this will soon be a severe safety hazard. When the strut collapses into the engine compartment the vehicle might suddenly go out of control.I have notified daimler-chrysler of this problem but they have declined to inspect the vehicle. I have photos and copies of letters sent to daimler-chrysler motors corporation.it is possible that other town & country vans of this model year may be failing in the same way and their owners are not aware of the potential hazard.
Driver side strut failed twice. Both times resulting in loss of control of vehicle. Repaired under warranty. Windshield wipers operate intermintently resulting in degraded visibility during rain storms. Battery exploded while starting vehicle spreading acid throughout engine compartment. Transmission failed while engaging causing car to leap forward into traffic.
Engine overheats due to the cooling fan relay failure. Yh
Vehicle shuts down and control panel goes blank while vehicle is in motion. Vehicle front end shakes. Child was stuck in built-in safety seat because belt would not release.
Misalignment, causing vehicle to pull to the leftwhile driving on flat straight highway at 65 MPH.
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