The left front suspension tower has corrosion on the top side just outside of the bolt circle. Chrysler knows about this defect and has a service bullitin number 23-044-02 covering 1996-2000 models for the repair. They do not furnish parts or pay for the repair. This defect will in time cause failure of the strut mount resulting in a serious accident.
1997 Chrysler Town and Country suspension complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Went in for oil change to casey auto asked for a free inspection of vheicle. They found the strut tower corrosion perforation on one side the other is perfect. They explained that this was very dangerous ,if the strut goes through the front side would drop. They explained there was a service bulletion on this and without any hesitation I went to chrysler who took my information , explanin that I was not in any danger they have seen worse and told me I would be notified. After almost one month later I was told by chrysler --- sorry , if the vehicle was 7 years it would be covered , normally this would not be covered after 36mth. But chrysler is extending it to 7 years, unforturtly my vehicle is 7yrs and 9months. Needless to say this is an expensive repair but most importantly is it dangerour or not?? One mechanic says yes chrysler says no. Now it was just by chance that a good mechanic saw this, chrysler is well aware they have a problem. I feel this is something that I need to bring to someones attention.
Consumer notice while changing the tire that the sway bar was broke. Please provide any additional infomation. Ts
Front sway bar broke. Also, mechanic stated a lot of sway bars were breaking on these vehicles. It was a defect in material. Contacted chrysler, and chrysler insisted that it was not an unreasonable thing to happen at 74000 miles.*ak
The courtesy light in the door burned out. Nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Front end vibrates at 35-45 MPH. Dealer has inspected the vehicle and is not able to correct the problem.
While driving vehicle at 50mph, vehicle vibrated. Had control of vehicle at time. Had all 4 tires changed & rotated since november. Informed by dealer the problem was with tires. However, informed by tire dealer that it was suspension.
Possible suspension problem that must create excessive wear on the tires and causes the car to wobble at low speeds. Tires need to be replaced at one-half or less of their useful life. Dealer was not aware of the problem but michelin knew how to treat the symptom, put a new set of tires on the car, but not necessarily how to cure the problem. Anyone aware of this problem and what is being done to fix it? Sounds like the federal safety agency item number: sb052078 to me. Is the complete bulletin available anywhere? Dealer referred me to have wheels aligned at goodyear who sent me to michelin because of a belt separation.( dot number: tire size: p215/65r16 )
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