This is a corrected complaint from odi#759939. We purchesd the van with 38,600 miles. We believed we had a 3,000 mile or 3 month warranty. The driver's side seat heater shorted and caused the seat to catch fire. Not a smolder, a real fire with flame and smoke etc. My 4 children were in the vehicle. Fortunately my wife was standing near the van and was able to put the fire out with snow. We notified scott morris at morris motors and he said he would check into the situation. We have waited patiently and only called every couple of weeks. He kept telling us chrysler would call us. No-one ever called. Today scott said he will do nothing and should have let the van burn up. No kidding, he said that. We called chrysler ourselves. They told us they would do nothing and not to call back and that we could not speak with any supervisors. What if the van burned with my children in the vehicle and we couldn't put the fire out? What if the van burns while parked in my garage and causes a huge catastrophe? We need help and no-one is willing to help us. They are, in fact, rude and sarcastic. All we are asking is for a new seat that is working properly and safely. That is all we want. Please help. Thank you. Nlm
1999 Chrysler Town and Country seats complaints
Page 3 of 3: complaints 41 to 48 of 48, newest first, as owners wrote them.
Wiring in driver's side seat heat malfunctioned. Overheated on left side when switched on. Service dept at dealer disconnected, stating that it was getting so hot that it was a hazard. So hot it could melt wiring. Possible fire hazard. Replacement and repair estimated at $1500!!
Seat warmer heating element caused seat on t passenger's side to catch on fire. This happened while driving the van. Driver was able to put out the fire. No one was seating in the seat at the time. Dealer has been called about the problem. Please provide any further information.
The removable second seats do not have a positive locking mechanism for attaching the seats to the floor, resulting in the seat coming loose while turning corner.
The electrical heating of the leather covered seats was being used due to cold winter climate. The passenger was dropped off but the seat heating was left in the on position. While driving down the road, a burning odor was noticed, then sparks and the leather cover and padding ignited. While stopping the vehicle to extinguish the flames, a hole the size of a quarter was burned into the seat back.the burn hole exists in the middle of the seat back in the threaded seam. Smoke damage exists on the upper portion of the seat back. The heated seat has stopped working.
Seat heater on the driver and passenger's seats became too hot and scorched seat. Mjs
Both the driver and passenger seat warmers are extremely hot, the driver side seat warmer apparently shorted out or burned the seat as there was a bad smell as if something was burning within 5 minutes after starting the van, then the seat warmer did not work and when I got home and inspected the seat a small 4cm hole was burned through the leather with apparent blackened seat material beneath.
Rear window cracked. Nlm
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