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2001 Chrysler Town and Country airbags complaints

Page 2 of 4: complaints 11 to 40 of 72, newest first, as owners wrote them.

See the summary of 2001 Chrysler Town and Country airbags problems: which part fails, at what mileage and related recalls.

Filed Jul 4, 2014 · Airbags · 96,000 miles · OH

The airbag disable light periodically comes on. It stays on from a few seconds to several minutes.

Filed Oct 22, 2013 · Acceleration, Airbags · 179,000 miles · MD

Critical safety equipment has failed in my vehicle. Most importantly, the horn has stopped working and I am unable to alert other vehicles of possible dangers. Inoperative horn. Inoperative drivers side airbag, inoperative speed control system. These safety feature failures are due to airbag clockspring failure. Chrysler recall or notification code d17. The chrysler d17 recall (clockspring failure) included chrysler town and country vehicles from 1998 through 2000. Although the model year of my vehicle is 2001, the vehicle was manufactured in aug. 2000. The horn does not work at all. The horn not working is a tremendous safety risk. I am very fearful for my safety and the safety of my family. The airbag not working also puts me and my family at great risk. I believe that my vehicle would be included in this recall because the part has failed and my vehicle was manufactured in 2000. My ultimate concern is the safety of my family and I wish that chrysler would honor their customers by providing repair for this great safety failure. Please let me know if you have any questions or need further clarification. Thank you.

Filed Oct 9, 2012 · Airbags · 145,000 miles · MI

Tl* the contact owns a 2001 chrysler town and country. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for inspection where they stated that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue and advised the contact that the vehicle was over the warranty mileage limit. The failure mileage was 145,000. Updated 11/16/12*lj the consumer stated the clock spring is fixed free by recalls with chrysler vehicles. A southfeild chrysler advisor requested for the consumer to pay for the vehicle to be repaired. The consumer refused. Updated 11/20/2012

Filed Apr 19, 2012 · Airbags · 125,000 miles · VA

Tl* the contact owns a 2001 chrysler town and country. The contact stated that the air bag light illuminated on an intermittent basis and the horn did not function. The vehicle was taken to an independent repair shop and the contact was informed that the clock spring may need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

Filed Nov 7, 2011 · Airbags, Electrical · CO

Clockspring has failed twice and replaced twice and is failing again now. Air bag, horn, cruise control and other components fail when clockspring fails. I feel this could be a potential life threatening situation if air bag fails in an accident because of clockspring failure.

Filed Sep 26, 2011 · Acceleration, Airbags · 115,000 miles · UT

Failure of clockspring in steering wheel assembly. This failure causes the driver side airbag to quit working. It also causes the horn not to work. Additionally the cruise control also quits functioning. The clockspring electrical ribbon bends in one specific point and over time the ribbon fails completely.

Filed Sep 19, 2011 · Airbags · 180,000 miles · DC

Tl* the contact owns a 2001 chrysler town and country. The contact stated the vehicle was stopped at a traffic stop when the passenger side air bag deployed erroneously without warning. The vehicle was taken to the dealer where the contact was told that there was no way to determine why the air bag deployed. The contact spoke with the manufacturer and was told that there was no defect with the air bag. The failure mileage was 180,000.

Filed Jul 5, 2011 · Airbags · 110,115 miles · CA

The air bag, horn and other devices with controls on the streeing wheel have failed to operate. The vehicle is a 2001 town and country chrysler van. There was a recall for year 2000 and earlier for this problem due a failed clockspring. This is an early 2001 vehicle as I took delivery in december 2000. This is a safety issue - it appears that the problem is identical to that described in the federal safety agency campaign # 04v480000. Why is this not covered in the recall? A local chrysler dealer is qoting me a cost of $250 + to repair.

Filed May 25, 2010 · Airbags · 170,000 miles · FL · 1 injury

Tl* the contact owns a 2001 chrysler town and country. The contact was driving between 40-45 MPH when qithout warning the driver side airbag abruptly deployed. The contact sustained minor injury to the left arm and shoulder area. Also, body bruises and cracked ribs. The contact was able to resume operation with caution. The vehicle was taken to an authorized dealer for diagnosis where it had been for a period of three weeks. The vehicle had not been inspected or repaired at the time of the complaint. The contact was displeased to know the inspection was such a lengthy process and informed that there was no alternate means of transportation due to the vehicle being equipped handicap accessible. The manufacturer was notified of the malfunction but there was no resolution. The failure mileage was 170,000.

Filed Mar 26, 2010 · Airbags · 130,000 miles · MN

Tl* the contact owns a 2001 chrysler town and country. The contact stated the air bag light illuminated and stayed on. The vehicle was taken to a local repair shop where she was informed the entire air bag system needed to be replaced. The contact believed that the salt on the road contributed to the failure and that there should have been a coating that would prevent the salt from damaging the vehicle. The current and failure mileages were approximately 130,000.

Filed Jan 26, 2010 · Airbags · LA

The airbag light kept going on and off while driving. Checked on the computer and found where this was a problem with chrysler products from 1994-2000 caused by a faulty clockspring. There was a recall on these models. Mine is a 2001 chrysler limited minivan with only 66,900 miles on it and cost me $357.00 to get it fixed. Depending on when this car was manufactured, it could still have the same brand clockspring as the other years.

Filed Mar 24, 2009 · Airbags, Electrical · 81,000 miles · OH

In my 2001 chrysler town and country minivan the horn, cruise control, and airbag have stopped working. I understand this is a common problem due to a broken clockspring in the steering wheel assembly, and that chrysler recalled previous models with this same defect. Driving without a horn and reliable airbag clearly presents a safety risk. I believe a recall or free repair is in order.

Filed Feb 27, 2009 · Airbags · 55,000 miles · MI

Tl*the contact owns a 2001 chrysler town and country. The contact noticed that the driver's side air bag warning indicator was illuminated on the instrument panel. The dealer was unable to diagnose the failure and stated that there were no recalls pertaining to the failure. In addition, her VIN was excluded from the federal safety agency campaign id number 07v192000 (air bags:frontal:sensor/control module). The contact was concerned of the safety risk involved. The failure mileage was 55,000 and current mileage was 70,000. Updated 04-14-09 *bf updated 04/16/09.

Filed Feb 24, 2009 · Airbags, Body · 81,000 miles · OH

My 2001 chrysler town & country suffered a complete transmission failure. I bought this vehicle new in 2001 and thought I was buying the best mini-van for the money. However, I've had nothing but problems with this vehicle. Power windows have failed, power sliding door has failed 3 times, power lift gate failed, air bags caused a check engine light to come on ( replaced under warranty). All of these were minor in comparison to the transmission, which cost me $3078 to have rebuilt. I've found too many instances of transmission failures on the internet, I question why chrysler hasn't been called out on this by the federal safety agency. Chrysler knows about the quality of their vehicles and continues to do nothing about it. In the future I will never buy another chrysler product.

Filed Nov 17, 2008 · Airbags · 125,000 miles · SC

I read about a recall on the clockspring on 2000 chrysler t&c vans. It stated it ran from until aug 2000. My van is a 2001 chrysler t&c manufactured in 8/2000. I have this same clockspring failure that causes the airbag not to function. I have tried to talk to chrysler to no avail. It just seems that they had some bad parts during that time and possibly those parts were also put on some of the 2001 vans manufactured in 8/2000. The dealer said that this clockspring failure is a common event. It seems to be a safety issue.

Filed Jun 4, 2008 · Airbags · 145,400 miles · CT

Tl*the contact owns a 2001 chrysler town and country. While driving at various speeds, the steering column and clock spring failed. The only warnings that were present prior to the failure were the air bag light illuminating and the horn failing to work. The contact believes this is a safety issue because she needs her horn to prevent crashes. The failure has only occurred once. The dealer confirmed that the clock spring failed, which caused the components connected to it to fail as well. The clock spring was replaced at the contact's expense. The current mileage was 145,484 and failure mileage was 145,400. Updated 07/07/08. *lj updated 07/07/08

Filed Apr 25, 2008 · Airbags · NC

Do to clockspring failure , many people could be hurt or killed because horn, & airbags no working. This is due to bad parts car buyer's shouldn't have to pay for replacement.

Filed Feb 13, 2008 · Airbags, Visibility · 65,000 miles · CA

2001 chrysler town and country mini-van 1) clockspring failure- airbag malfunctions and associated electrical failure- there is a current recall on other chrysler models and years, why not this one when it is the identical problem? Significant bodily injury potential- requesting recall on this model. 2) faulty driver's side power window regulator- pervasive on all chrysler vehicles resulting in safety issues.

Filed Mar 13, 2007 · Airbags · 91,314 miles · NC

While driving normally, the airbag light comes on. It then turns on then off again while turning at low speeds. This is accompanied by a ticking or popping type sound in the steering wheel. Since this is a family van, I am worried that the air bag will fail or self deploy will driving.

Filed Feb 2, 2007 · Airbags · 53,000 miles · CT

Air bag light turns on intermittently when turning corners, then goes out after a minute when the car is driving straight.

Filed Oct 18, 2006 · Airbags · 85,500 miles · UT

Clock spring, no driver air bag. It seem to be an ongoing problem. Redesign it. 2001 town & country. Problem with windows also. Redesign it. Whats the problem with product. Ongoing problems!! Thay are still making too much money on replacement parts. Do something!!

Filed Jul 29, 2006 · Airbags, Locks · 85,000 miles · UT

Intermittent air bag light. Appears to be clockspring. Also driver side sliding door automatic lock won't work.

Filed Jul 7, 2006 · Airbags · 125,000 miles · FL

2001 chrysler town and country 3.8 the cruise control, horn and air bag will not work. There have been thousands of recalls on this (clockspring wiring harness) prior to 2001 but chrysler said it will not take care of mine because of the mileage (130000) and the year 2001 has no recalls.

Filed Apr 27, 2006 · Airbags · 86,000 miles · AZ · crash

Had an front left corner damage accident with vehicle that struck me with the front middle of his vehicle. I was almost at a stand still. Since speed limit was 40 MPH we estimated that as the speed of the vehicle that struck my vehicle. My vehicle has two front air bags and front side air bags. None of them deployed at time of impact.

Filed Feb 21, 2006 · Airbags · 50,000 miles · PA

Airbag disabled due to clock spring defect on 2001 chrysler town & country ex minivan. There is a recall (recall # 04v480000 from the federal safety agency database) for same but slightly older vehicles. I believe the same problem exists in the 2001 year model as well.

Filed Dec 5, 2005 · Airbags · WA

Bag light continues to light up after repeated attempts to repair the problem. I am concerned for the safety of my family as I am informed that when the bag light is lit, the bag safety system is inoperable. A recall was issued by chrysler for models with similar problems that does not extend to the 2001 town & country model.

Filed Nov 16, 2005 · Airbags, Seat belts · 25,788 miles · GA

Airbag light came on. Right front seat belt buckle tensioner was faulty. Consequence is tensioner would not work as needed. Replaced right front seat belt buckle tensioner.

Filed Nov 15, 2005 · Airbags · 77,000 miles · GA

Chrysler 2001 town & country at 77468 miles airbag light on the dash came on and stayed on with intermittent blinking off and then on. Took it to hayes chrysler. Their invoice states "tech verified and ran electrical diag where he found passenger side squib open". Consequences were that if an accident had occurred, then the passenger side airbag would not have deployed. Fix was to replace passenger side airbag module.

Filed Nov 15, 2005 · Airbags, Electrical · 64,000 miles · VA

The airbag light came on and stays on in my 2001 chrysler town & country. At the same time, the cruise control became inoperable and the dashboard lights stopped working. When we took it to the dealer, we were told that the problems were all related to the onboard computer and that it could take thousands of dollars just to diagnose the problem. They said some 2001's were recalled but "not your VIN #." asked if there was a problem with the airbag or whether it would deploy, we were told there was no way of knowing without doing the major diagnostics. They refused to give an estimate or a ceiling on the price. This is unfair and we are worried that the airbag will not deploy and that there may be significant instability in the on-board computer which could lead to a serious safety problem.

Filed Sep 28, 2005 · Airbags · 64,000 miles · SC

On sept. 28, 2005 I took my 2001 chrysler town and country ex model minivan VIN#[xxx] to dick smith chrysler in aiken, sc to correct a problem with the airbag system. The airbag light on the dash was lighting up erratically and I became concerned about the safe function of the airbag system. The service dept. Ran a diagnostic on the system and found a defective clock spring, which they replaced for $250.45. Upon returning home I ran an internet search about the problem and found this exact problem LED to a recall of the 1996-2000 models of the same minivan. I promptly contacted the chrysler company, but they said that they would not do anything because my exact VIN number was not included in the previous recalls. In addition, the service dept. At dick smith chrysler also said they would not honor the previous recall because it as of yet did not include my model year. I am filing this complaint because I believe chrysler has not corrected the problem and my safety was placed at risk because of the malfunction in my vehicle. I did the responsible thing and had my vehicle repaired, but I was offered no compensation for the repair because the recall had not yet been extended to cover the 2001 year. What else can I do to insure this problem is addressed in a timely and safe manner?*jb updated 07/18/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

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