We have 2 - 2001 chrysler town & country vans. They both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. They share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. One van also had a brake line separate while traveling on the highway about a month ago.
2001 Chrysler Town and Country brakes complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
While driving consumer applied the brakes and pedal went to the floor. The vehicle started shaking uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic informed the driver that the brake pads and calipers needed to be replaced.
Consumer indicated that when depressing the brakes steering wheel vibrated. Vehicle was serviced, and dealership noticed rotors were warped. *ak the warped rotors were not covered under the vehicle's warranty.
Thus is a 2001 vehicle with 45k miles - worst car I have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that I did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it
9/8/01 10,232 miles. Pulsation when braking. Found front brake rotors warped. Replaced rotors. Also ordered weatherstriips and door cladding because weatherstrip around r/sliding door on body is deformed. 10/1/01 12,408 miles. Rattling noise in front suspension. Replaced front sway bar links. 12/26/01 15,592 miles. Both front heated seats do not operate. 1/21/02 15,999 mile. Both heated seats repaired. 2/09/02 17,280 miles. Front heated seat does not work again. Repaired front seat. 4/19/02 l9,901 miles. Repaired l/sliding door defective weatherstrip. Left front window won't go up or down. Found l/f window regulator motor defective. Replaced l/f window regulator motor. 3/23/02 l8,949 miles. Pulsation when braking. Found and replaced front brake rotors. 8/8/02 23,559 miles. Pulsation when braking. Found pulsation is from rear rotors. Turn rear rotors and remove high spots. Brakes have been replaced 2 or 3 times since purchase of van in may of 2001.
Noisy power steering pump and poor braking.
While driving the driver applied the brakes and the pedal went to the floor. The driver continued to hold the brake pedal to the floor until vehicle came to a stop. The vehicle was taken to the dealer where it was determined that the hydraulic brake line was defective.
Vehicle brake rotors were rusted inside and out.*mr the vehicle made noise when the brakes were applied. The vehicle was taken tot he dealer where the technician determined that the rotors were rusted from the inside out and could not be cut. The technician stated that the steel used on these rotors was inferior because it was porous. The consumer requested reimbursement for the rotors.
Brake rotors have been resurfaced twice during 30,000 miles of driving.
Dealer replaced both rear calipers which were cracked and leaked brake fluid.
Have had front end / rotor problems reported @ 6715miles, 10,806 miles, 21,060 miles and 24,179 miles. It is unreasonablefor rotors to need to be resurfaced or replaced 4 times in less than 25,000 miles. Obviously something is defective causing them to fail. This is a major safety concern for me and my children.
Sudden warpage of the front disk brake rotor caused vibration of the front end and loss of steering control. Was not being driven under any load, only 1 passenger in the car. Vehicle is not used to tow trailer.
The vehicle made a knocking noise in the front end. The dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. The rear end of the vehicle also made noise. The dealer replaced the transfer gear set. The vehicle also experienced a whining noise in the steering wheel. The dealer replaced the spring clock along with the shroud stabilizer. Power steering fluid due it being clog and caused the steering to whine when turned. The rear lift gate would not open with the remote. Faulty front rotors squeaked when applied. The drivers side window would not go up due to a faulty regulator. The cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. The rear windshield wipers were inoperative. The engine made noise when started. The timing chain failed and caused the check engine light to illuminate. The o-rings failed and caused fuel odor inside the vehicle. *scc
Air conditioner compressor failed at 52,000 miles. Dealer will not acknowledge any service bulletin issues. This is the last chrysler product I will ever put in my driveway.
The rotors had to be replaced every 4 months, when the brakes were applied the vehicle vibrated.
Brakes pulsate very bad slowing down on highway, also two front tires almost baald on both outer edges. Dealer says tires not rotated enough,and brake rotors are warped not covered
While driving at 70mph brakes were applied and vehicle shimmied.
A squealing noise from the left and right wheels, and pulsation when applying the brakes was experienced. The front wheel bearings and rotors were replaced on 9-14-01. On 11-01-01, brought vehicle in for squealing noise in front wheels. Noise wasn't heard by tech. Told it could be ABS self check. Heard noise while driving home at 30-35mph. Nov. 2, 01, brought car back. I wasn't comfortable with diagnosis given on 11-01-01. Tech. Still didn't hear noise. Vehicle was put on lift and checked, but nothing was found. I kept a log, and recorded squealing noise heard on 11-23-01, 12-4-01, 12-05-01. Brought car back for squealing noise on 12-13-01. Tech. Heard noise, and replaced 2 rivets on splash shield. I still heard the noise while driving home. Also recorded hearing noise on 12-17-01 & 12-29-01. Brought car back on 1-3-02. Quality control mngr. Went for a test drive & heard the squeeling noise (approx. 30 MPH), however, when the mech. Took it out, he couldn't hear it. They suggested that I bring the car back when it consistently makes the noise. On 3-11-02, car started to make a different and very loud squeeking noise while traveling at 10-20 MPH. Noise continued if I maintained speed, but once I drove 30 MPH or more, noise wasn't present. Brought car in for service 3-12-02. Veh. Made 1 short squeek noise for tech. When leaving the parking area. Once on the main road, noise could not be heard, however, the squealing noise that I have continuously complained about, could be heard quite clearly by me, but not by the tech. Another tech joined us for the road test, and he could not hear the noise either. Checked veh. On lift. I was told everything looked good and tight. They advised me that the squeeling noises I'm hearing are just "normal brake noises". W hen I left, I immediately heard loud squeeking noise & ret'nd. Car. Tech. Heard noise too, & replaced rear brake pads. 3-28-02, squeeking noise returned at 15mph, & again on 3-31-02.
Brake failure has occurred twice within a two week repair window. Dealer still working to correct brake problem.
My wife told me that she had a close call; almost hit the car in front of her some time ago because the van would not come to a complete stop fast enough. Last night on the highway, I pressed hard on the brake pedal. The car slowed down but would not come to a complete stop, resulted in bumping into the car in the front. Both the passenger and I thought the van should have stopped in time to avoid such an accident. Although I was pressing hard on the pedal, I could not feel any pumping of ABS. We are not sure if the car is safe to drive around. Would like to know if there is something that can be checked out and/or fixed.
Washer and nut came off the front wheel while consumer was going 15mph. Abs light came on as a warning, and vehicle made a grinding noise. Consumer got home, and found caliper was the only thing holding the wheel. Pin was not put in during manufacturing. *ak consumer states a flat washer and flat nut (not a lock nut) were used, also there is not a crown nut, nor a cotter pin installed. Dealer stated the bearing had come loose from the hub and failed, probably due to insufficient torque on the flat washer and nut.
Brake failure has occurred 4 times. 3rd master cylinder installed on 1/11/01. Currently at dealer for repair of 4th brake failure. All repairs done by david o'neal chrysler - raleigh, nc. Car is unsafe for occupants and others on the road.
Abs warning light remains engaged. Dealer does not know what the problem is. Initially, they said brakes system was failing, then they said brakes were ok, but warning light needs to be reset. Brought the vehicles in twice but still dealer (hopefully, with chrysler's help) unable to resolve the problem. We are still using the vehicle but are not sure if this is a safety issue or not.
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