Heater tubes rusted and lost of all coolant suddenly. This tube runs from the front to the rear heater element. This tube is 2" from the exhaust pipe. Definitely a poor design.
2001 Chrysler Town and Country engine complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
T&c ex 2001-steel lines (2) for rear heater rusted through leaking out all its fluid.(hoping there is no damage to engine). These lines go from engine compartment to just under the vehicle. Replacement lines were made of aluminum at a cost of $149 + 6% tax. (was given a slight discount on price)loss of fluid was $21.58 + 6% tax. Labor done by self.
Coolant lines going to rear heater/AC unit in 2001 chrysler town and country rusted out and failed suddenly. All coolant lost. Lines corroded where they pass within 2" of exhaust pipe. Clearly a design defect. Dealer charged over $400.00 to replace the steel lines with new redesigned aluminum lines.
Drove to store about 40 minutes away, on the way there and back no signs at all that anything was wrong or any kind of warning lights. Got home parked in driveway for about 2-3 hours went out tried to start it and van was completely dead no power at all. My husband jumped it we started driving and within a mile all lights and gauges started flickering and engine fan wouldn't shut off had to pull the fuse to make fan stop running. Next time got it started again still dead gauges but headlights were working then everything went dead again and engine fan wouldn't come on at all. It has had a new battery, new body control module, transmission module and gauges put in and still the engine fan won't run and ABS & brake lights on gauge panel won't go out. Dealer said they still don't know what is wrong needed to diagnose more things at the cost of a minimum of $80 per thing they checked out. Just brought the van home. It was parked for five months prior while trying all the remedies above. I have also had some of the other issues such as noise in front end had to dealer a couple of times they didn't find anything. Had a problem with sliding door closing with someones arm in it and door didn't stop on it's own! Now the power doors and locks won't work at all. I was told by someone who works for chrysler's that they were having many electrical problems with these van's!! This has been a major disaster live on fixed income as well and can't afford these major problems and shouldn't have to on such a new vehicle. Chrysler should have to take care of these major problems!! Makes me not want to buy another new vehicle especially from chrysler!!!
Upon starting the vehicle. It will start however once consumer gets going, the vehicle will continuously cut off. The dash board lights illuminated, but the check engine light does not come on. Once it cut off the consumer lost the power steering. This problem happened once the weather changes and starts to get cold out. Please provide any further information.
On and around the 24th of june 04 my A/C compressor clutch locked up while driving around locally. This failure put undue tension on the serpentine drive belt, resulting in increased tension and extreme overheating of the belt (smoke poured out under the hood). Luckily I was driving slowly, as I switched off the A/C before the drive belt broke with no additional damage being done to the engine or vehicle (overheating due to water pump stoppage) or loss of control due to power steering failure. I took the vehicle in for servicing, as I had received a document from chrysler stating that the warranty on the A/C had been extended to 7 years and/or 70,000 miles due to quote lack of lubrication issues (I can supply this document if requested). The above dealer replaced the A/C unit and belt under warranty, but as soon as the vehicle left the shop a whining sound was heard from the engine compartment. I traced this; to the serpentine drive belt side of the engine (3.8litre v6 one drive belt). On going back to the dealer they replaced water pump/ tensioner and alternator, but I was made to pay for these repairs. I contend that a general recall should have been initiated for this defect and that any secondary damage caused by the said defective part should be replaced at the manufacture expense, as its their liability not the customer.
Thus is a 2001 vehicle with 45k miles - worst car I have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that I did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it
We purchased this van on 7/31/01. The A/C compressor has been replaced three times and some other A/C part was repaired as well. The transmission completely failed causing the car to stop on the freeway with my wife and two small children in the van. There have been other less critical problems repaired under the 3/36 warranty as well. Chrysler gave us their 7 yr./100,000 mile service contract for free after I demanded a buyback (7-1-02 letter) after the transmission failed. They declined a buyback because the problem had been repaired. After the A/C was last repaired, I wrote again (5-12-03) and demanded a buyback or replacement. They referred it to their third-party impartial services group (isg) to set up a replacement. Communications have been initiated with us for a replacement, but we may want a buyback instead. When I verbally asked isg about a refund, they said it wasn't authorized. I sent a follow-up fax on 5-26-03 asking for the details of a refund under california law. I am awaiting a response.
Early total failure of AC clutch, compressor and belt.
For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. I am in the shop almost once a month! The list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on.
Consumer states while driving, the vehicle would shut off causing consumer to pull off the road. Dealer has replaced clock spring, air conditioner compressor, transmission module sensor and still could not duplicate or correct the problems. Provide any further information.
While driving vehicle completely shutdown without warning. Dealer notified.
The vehicle made a knocking noise in the front end. The dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. The rear end of the vehicle also made noise. The dealer replaced the transfer gear set. The vehicle also experienced a whining noise in the steering wheel. The dealer replaced the spring clock along with the shroud stabilizer. Power steering fluid due it being clog and caused the steering to whine when turned. The rear lift gate would not open with the remote. Faulty front rotors squeaked when applied. The drivers side window would not go up due to a faulty regulator. The cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. The rear windshield wipers were inoperative. The engine made noise when started. The timing chain failed and caused the check engine light to illuminate. The o-rings failed and caused fuel odor inside the vehicle. *scc
The check engine light illuminated and dealer could not diagnose why. The dealer first suggested that it was due to gas cap not being tightened enough, but that was not the case. The vehicle has been taken to the dealer six times but they could not determine the cause.
Vehicle has had numerous problems. Brake problems, w/a vibrating/shaking of front of vehicle upon braking. Was fixed by dealer twice. Front heated seats have stopped working: twice on driver side. Dealer fixed. Now on passenger side, dealer will not fix under extended warranty. Cost is expensive to fix. Engine noise problems - loud whining, with rough idling. Happened w/in first couple of month of ownership, dealer thought it was the fan. Replaced fan parts. Started w/noise and rough-idyling again w/in a couple of months, dealer couldn't figure it out. Went in for third time, dealer said it was the steering fluid resevoir. Dealer made a "modification" to the fluid resevoir. Noise w/rough idylling came back again a few months ago, dealer said it was a hose. Replaced hose. Problem is now coming back again, dealer is not sure what it is, currently problem is intermitten, dealer can't find noise upon checking, noise is most apparent upon periods @ higher rates of speed, dealer will not drive at higher rate of speed to test. Passenger slider door has problem shifting from automatic mode to manual mode: stays in automatic mode when person tries to manually open. Dealer will not fix under extended warranty. Cost to fix is expensive. Air-conditioner compressor in for third repair. Air-conditioner had pressure problems, no cold air coming out, only hot air. Went to dealer twice to be repaired. Dealer told us this is a common problem in warmer-climate areas, and prepare to get used to cold air not always being cold, depending on the heat outside. This was not an acceptable response to me. Dealer finally fixed problem. Now compressor has gone out. Dealer is currently checking problem. All repairs have been done by norm reeves chrysler dodge in temecula, ca until the A/C compressor problem. This is being done at a different dealer, because I have not been happy with norm reeves' service.
While traveling on the highway without prior warning the vehicle shut down intermittently. Please provide additional information dealer is aware of the problem. Ts
Serpentine belt wears quickly. Dealer is unable to fix after 4 attempts. The dealer told me my only remedy was to file a lemon law complaint but I fear that if the belt breaks before this issue is resolved the sudden loss of power assist on the steering may make it very difficult for my wife to control the vehicle.
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