The rear tail gate popped wide open on freeway and the dog jumped out. The dealer mechanican found that the rear latch was latched without the gate closed and there was no warning light on the dash. Cause: incomplete latch release. Pawl switch failure.
2003 Chrysler Town and Country body complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Liftgate suddenly popped open without warning while driving. The dealership indicated that they were going to replace the tailgate module and that should correct the problem. *ak the van wouldn't start and no problem was found, the battery was replaced, the vehicle did not start again and a new battery was installed, the liftgate module was replaced and the battery leaked and left a powdery substance on the concrete. *sc
The vehicle would not start. The consumer had to use the battery from another vehicle. *la the consumer started to have problems with a rattle in the door, the brakes squeaked, the air and heating would go up by itself, the back automatic hatch was not working and would come open while the vehicle was in motion, there was a loud grinding when the vehicle was placed in reverse due to a faulty accumulator and the check engine light had come on due to the transmission solenoid pack, there was a roaring sound when the vehicle was in motion, the passenger side seat belt was tangled and the drivers side seat belt retractor was faulty, a component was loose in the drivers seat back, there was noise in the sliding door on the right side, the brakes smelled smokey and were scrubbing, the clip on the cup holder was broken and the battery kept dying and would not hold charge. *sc
While driving hatchback intermittently opened. No warning light shown before or after the incident. Dealership was notified, reprogramed the lift-gate module did not resolve the problem. A new latch mechanism was installed a week ago and the problem has not re-occurred.
On 2 separate occasions hatchback popped open by itself. The second time this failure occurred hatch back hit a brick wall in a parking lot. The rear windshield and windshield wipers broke. The dealership was contacted, but didn't provide any assistance.
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