Tl* the contact owns a 2008 chrysler town and country. The contact stated that the rear doors failed to open on several occasions. The contact also stated that when the rear doors were able to open, they would close immediately. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the failure. The failure mileage was not available.
2008 Chrysler Town and Country body complaints
Page 2 of 3: complaints 11 to 40 of 48, newest first, as owners wrote them.
The rear lift gate on my mini-van opened fully then came crashing down. It missed my head but hit my shoulder. It could have caused severe injury to an adult or small child. The lift gate now will open fully then come crashing down because of the defective part.
Tl* the contact owns a 2008 chrysler town and country. While the vehicle was parked, the key fob failed to unlock the doors. The contact stated that the vehicle had to be opened manually. The failure recurred on several occasions. The contact also stated while the vehicle was parked, the passenger rear sliding door opened without warning. The failure recurred on two other occasions. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000. Updated 09/21/15*lj updated 11/30/2017
Tl* the contact owns a 2008 chrysler town and country. While driving approximately 10 MPH, the brake pedal was depressed and an unusual noise emitted. The vehicle was taken to the dealer where both front and rear brakes were replaced. The failure recurred and the brakes were replaced on three separate occasions. The vehicle was repaired under a voluntary recall issued by the manufacturer related to the passenger side power sliding door. After the repair was performed, the failure persisted. As a result, the passenger side sliding door failed to close completely. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.
Small plastic piece that connects the sliding door cables to the track cable broke rendering door immovable by remote. There is one hex bolt that attaches this piece to track. This has been replaced previously on both of the doors on this vehicle. This time it's the right side door.
The van shut off while driving over a dozen times in the past 3 weeks. It only occurs while driving in slow speeds and happens when first starting the van and while parking. The entire car shuts off and I lose power steering and the van goes dead. Mechanic cannot replicate problem. Maintenance is scheduled regularly and gas is always at a half a tank.
This vehicle drove straight into a stopped vehicle resulting in $8990 in damages to the front including destruction of the bumper, replacement of the hood, etc. The air bag did not deploy; something the manager at the repair facility couldn't believe. In the past year or so, the vehicle will "capture" the key when you attempt to shut the engine off and remove the key. You have to restart the engine and cycle the key back off to remove the key. It takes as many as five cycles of shutting off the engine and restarting the engine before the key can be removed. The problem is consistent but sporadic; I.e., it happens a few times then is fine for a few weeks and then the problem resurfaces.
Tl* the contact owns a 2008 chrysler town country. The contact stated that after the motorized rear hatch door lifted approximately 3/4 high, the door suddenly fell back down to the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that while driving at various speeds, the driver's side sliding door erroneously opened and closed independently. The vehicle was taken to the dealer, who diagnosed that the defect was caused by severed wires of the wiring harness that were inside the sliding door. The vehicle was not repaired. The contact also stated that the vehicle would frequently fail to accelerate and the cruise control would independently activate. The vehicle was not diagnosed by the dealer or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 88,000.
I was driving down the highway at 55 and the rear 3rd light brake assembly broke off and crashed on the road.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that while driving approximately 50 MPH, the rear driver's side sliding door opened independently. The vehicle was taken to the dealer for diagnosis. The technician stated the door harness was corroded and would have to be replaced. The vehicle was repaired. Later, the air bag warning light illuminated, the windshield wipers activated independently and the exterior lighting failed intermittently. The vehicle was taken to the dealer twice for additional repairs. The contact was not aware of the repairs performed. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
After 6 weeks of owning the vehicle I noticed that the sliding doors were not operating correctly. They would open or close on their own. It started off being only once or twice a month to now an almost everyday occurrence. I have taken it back to the dealership and they sent it to another dealership and I am being told "they can't get it to duplicate" well al I can say is what is it going to take for them to fix the problem, a child getting badly hurt or killed. The final straw for me was just last week when the door closed on my 10 yr. Olds leg and I had to put my whole body in the door to get it to stop. It bruise my back and cut my sons leg. I am currently trying to get rid of the van before it does major damage to one of my kids, but I feel like I should at least get the money back I have put into it since now I am going to have to come up more money to get a new car and pay sales tax all over again. Not to mention the fact that all you have to do is google "problems with chrysler vans sliding doors" and there are hundreds of people out there having the same problem. Why won't you guys do anything to help us, or is this another one of those times when a tragedy like the death of a child has to happen to make you wake up and take action. I even contacted chrysler and told me that they didn't have any record of people complaining about the sliding door issues I was having. I told that lady she was full of crap because you can go online and see hundreds of stories of people having the same problems.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the chrome was peeling from the front driver and passenger side door handles, causing lacerations to the contact's hands when attempting to open the doors. The vehicle was taken to the dealer for diagnosis. The technician stated the door panel would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 40,000.
Chrome cover on passenger side interior door pull split and exposed a very sharp edge that cut the passenger's hand.
My wife was stopped on the I-94 freeway in detroit, mi. A vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. Her vehicle then lunged forward and hit the vehicle in front of her. The front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. My wife's head contacted the steering wheel. She was transported by ambulance to the hospital for evaluation. She currently has a fractured nose, and severely swollen/black&blue eyes. We have 2 children under the age of 5, who thankfully were not in the vehicle. The fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. We have filed a claim with our insurance company, and fully expect the vehicle to be totaled out due to the significant damage. I have since taken many pictures of the damage, and can send them to you if you provide an actual email address.
The power lift gate opened while I was driving. This has happened twice in the last 2 weeks.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the vehicle was parked with the rear hatch opened while her son removed bags from the rear. The rear hatch suddenly closed and the contact's son was hit on the head. The rear hatch fell very rapidly and forcefully. The contact's son did not sustain any injuries during the failure. The contact was unable to keep the rear hatch open after the failure occurred. The vehicle was taken to an independent repair shop, where both rear hatch props were found as defective. The vehicle was repaired as the defective parts were replaced. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 62,596.
Cargo sliding door track broken apart first occurred about one year ago. Track easily snapped back together. Recently became chronic problem and track /harness deformed and unable to snap together. Description: when closing door via remote, the door stops closing about 4 inches before shut and returns open. Usualy closes afterseveral attempt but often have to close manually. The wiring track / harness was broken apart. Took to dealer for repair and part replaced. The next day the same thing occurred and track observed to be separated again. Taking back to dealer tomorrow. Has had previous recall on doors.
Our 2008 chrysler town & country leaked water from a manufacturer defect in the AC drain tube, rotted the carpet and underlay, filled the wiring harness under the passenger carpet with water. The drain tube was replaced under a recall. The AC started to blow hot air.the dealer said it was the AC compressor so we had it replaced. $ 800. This did not fix the problem so they said it needed the AC pressure switch and harness so we replaced it. $400. This still did not fix the problem so the chrysler dealer then diagnosed the tipm. After $ 1200 we still have no AC. We have another $ 500 to pay if we can ever get the part. The whole problem is from the water from the defective drain tube shorting the electrical system and chrysler know it. The dealer said the tipm was on back order and there were 600 others ahead of us. We contacted chrysler but they are just giving us the run around. We bought chrysler to support american jobs. What a grave mistake.
Tl* the contact owns a 2008 chrysler town & country. The contact stated that the brakes were prematurely wearing. The contact also mentioned that both of the power sliding doors would haphazardly open while the vehicle was in motion. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 15,000 and the current mileage was 43,000.
Beginning in 2010, both rear sliding doors began malfunctioning. When opened either with the remote or inside button, they begin to open and when most of the way open, close on its own. It started out doing it infrequently, about once every 50 times the door was opened. Over the last year it has become more frequent, doing it about once every few days or so. Once in 2010, my 3 year old daughter was getting out and the door malfunctioned and caught her in between, causing a bruise on her face. For some reason the door did not "bounce back" when it made contact with her, but thankfully I was standing there and was able to manually force the door back open.this year, the door again malfunctioned and almost caught my 8 yr old, but he managed to get out of the way. I have taken it to the dealer twice for this and both times they told me it is functioning fine.the first time I picked it up from the dealer I tested the door. I opened and shut it about 15 times and it malfunctioned. I went inside to get the repair tech to show him and when it didn't happen again he told me there was nothing he could do. When I brought the van in again to have them look at it the second time, they again told me it was functioning fine and that since my van needed a new battery that they thought the battery was the problem. The door did it again that night and again after that three days later. I contacted them twice about it again, asking them if I video taped it if they would believe me and figure out what was wrong. They told me it wouldn't matter and that they would need to keep it until they saw it. They had my van this last time for 5 days! I had to pay $217 for a rental because they didn't find anything. This is dangerous! I have four children getting in and out everyday. I don't have the money for rentals for an unspecified amount of time, but this is dangerous and needs to get fixed!
Tl* the contact owns a 2008 chrysler town and country. The contact stated that while driving 35 MPH, the rear sliding doors opened independently and the door sensor also malfunctioned. A child was caught in between the sliding door while it was closing. The sensor was supposed to stop the door from closing when there was an obstruction but it did not. The child suffered abdominal and head injuries. The contact took the vehicle to the dealer and the dealer repaired the sliding doors but the repair did not remedy the issue. The contact stated the manufacturer did not offer a remedy repair for the failure. The failure mileage was 40,000. The VIN was unavailable.
Cpsc#i1180667a. 2008 chrylser town & country mini van. Consumer stated he received a head injury from the overhead console. Also stated that the compartment is very sharp on the edge. *ln the consumer stated when the sliding was open, he leaned inside the vehicle slightly and the top of his head came in contact with the open door of the overhead compartment.
The right rear power sliding door on the 2008 chrysler town & country fails to latch properly and does not notify the operator of the malfunction. The door will fail to operate in the closing operation with the power sliding option and requires operator intervention to manually close the door. In many instances when the door fails to close properly, iit is impossible to manually close the door to get the latch mechanism to engage. The failure of the door to latch constitutes a safety concern. The fact that there is no warning indicator to notify the operator that the door has not latched poses a severe safety risk to the occupants. The only notification the operator receives during this malfunction is increased road noise due to poor sealing between the door and door frame. Occupants could be ejected from the unlatched door. The manufacturers representative has been made aware of the concern and has failed to properly address the concern or shown any interest in resolving the issue. Other owners of chrysler town & country vehicles has stated that they have experienced similar concerns with their power sliding rear doors.
Flaw in designed or manufacturing of passenger door handle(interior) causing minor to major cuts on hand and fingers. The design of manufacturing of part is flaw and cause hazardous condition to passenger occupant. The flaw it at the seam of handle decor. The seam it located on top where the palm and figure rest. When the seam fail and peels off, it cause injuries to palm and fingers. Cut ranging from small skin cut to major open cuts.
Tl*the contact owns a 2008 chrysler town and country. The contact stated that vehicle was stalling. The vehicle does not give any warning before it shut down; however, it does not occur while sitting idle. The contact stated that the sliding doors do not close automatically. The doors close and then open back up. The doors will only close manually. The contact also stated that the engine light came on and the dealer had to replace the etesian indicator sensor. The brakes had to be replaced twice within the first 37603 miles. The first time they were replaced at 21000 miles. The rear brakes had to be replaced at 29781. The rear lift gate broke in september 2009. The starter failure caused the air conditioner to fail and the windows from opening and closing. The contact stated that they also had a problem with the air bag light coming on. The clock spring steering angle sensor was replaced. The vehicle will start and the gear shift selector would move, but when the gas pedal was engaged the vehicle would not accelerate. The dealer replaced the transmission, but the contact was not sure why. Updated 11/05/10. *lj updated 1/25/11 *cn updated 04/18/11
2008 chrysler town and country. Consumer states problems with front and rear brakes *tgw the consumer stated the brakes have been replaced three times. The consumer stated there was a burning smell coming from the vehicle. The consumer immediately pulled over and discovered the front brakes were extremely hot and the rear brakes were smoking. The service manager indicated there was a problem with the brakes and they could not seem to fix them. Also, the air vent was not working properly, a fuse had to be replaced, as well as the starter. The driver side mirror had to be replaced, the handle on the sliding door was replaced, the driver side rear door did open properly and the bumper fell apart. *jb the consumer stated the front and rear brakes had to be replaced for a fourth time. Updated 07/12/10
I have a 2008 chrysler town and country with a sliding door problem. I sporadically have a problem with the door (has happened to both sliding doors but especially the driver's side) closing part way and then opening. Seems like some kind of sensor problem. It will also at times open of itself after it has been closed and I have walked away from it or gone into the house. Have complained to the chrysler dealer. They said is was a computer problem and said it was fixed. It is not. I don't have much faith in the dealer as I have read about many others who have experienced the same thing and with no permanent fix. This has happened multiple times, not just the date cited.
Metal clang from catalytic converter shield since I had vehicle new. Dealer said nothing they can do. Never had this problem in any vehicle. Rattling from slider door, cannot isolate. I have let it go but now it bothering me about the clanging.
I have a 2008 town and country and have had nothing but problems for the last 27 months. My doors closed in on me while putting my 2 year old into the car seat. The la time was jan.2 2010 and I am pregnant could not turn around to force the door open my husband had to get out of the car and manually open the door. If that would have been my2 year old she would of been hurt. Chrysler doesn't seem to care this car is a lemon.
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