Tl* the contact owns a 2008 chrysler town and country. While driving at 35 MPH, the ignition key inadvertently moved into the off position causing the engine to turn off. The steering wheel seized without warning. The failure recurred on multiple occasions. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
2008 Chrysler Town and Country steering complaints
Page 3 of 4: complaints 41 to 70 of 95, newest first, as owners wrote them.
Within the first 10 to 15 minutes of driving the vehicle, the engine will shut off causing extremely hard steering and braking. There does not seem to be a pattern as to if I use the remote start or just the key. It does seem to happen more in cold weather than when the weather is warmer. This happens on the average of 3 to 5 times a week. After the engine cuts off and then re-started, there are no other cut offs until the vehicle sits for some period of time and started up again. This is so serious that my wife and daughter cannot drive the vehicle. I know that a recall has been issued but it has been several months and there is nothing (according to the dealer) that can be done so the vehicle can be driven safely! Help please!!
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the traction control warning lamp kept illuminating intermittently. The vehicle veered to the right and the power steering seized. The contact mentioned that excessive force was required to maneuver the vehicle. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system). The dealer was notified of the failure and indicated that the part needed was not available to repair the failure. The contact constantly had to turn off and restart the vehicle to reset the computer. The vehicle was also included in the federal safety agency campaign number: 11v394000 (air bags). The manufacturer was not notified of the failures. The approximate failure mileage was 65,000.
While driving my car has turned off due to the recall on the win module over 6 times now. Thank god I was driving at a low speed on a side street each time. I lose all power and the vehicle completely turns off. I do not feel safe in this car. I hope your conscience can withstand possible crashes and people losing their lives because your piece of [xxx] company has had over a year to fix this and has not. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Numerous times the car engine/ignition has shut off while driving. All power assist are then disabled. We have been lucky that so far each event has not been on freeway driving and we were able to sluggishly steer the car to the side of the road. We have filed this complaint with our dealer and with chrysler but are still waiting for recall action. We have been told by our dealership (larry moore chrysler-peoria , az. That the parts for our model year are not even available yet?? What happens if we are in an accident due to this defect?? Seems unconscionable that chrysler admits the problem (finally), puts out recalls, knows it is a huge safety issue and then is not prompt in settling the matter?
I was driving down the road going between 35-40 MPH and my car shut off. The radio and headlights were working but the engine was off, the power steering stopped working and the brakes were not working correctly. I tried to steer on the road but was approaching a stop sign where cross traffic did not stop. So I ended up pulling into the front yard of someone's house to slow and finally stop the car. The front yard was large so luckily I did not hit any mailboxes or houses. My car had shut off in 3 other incidences but I wasn't going as fast and I was in a residential neighborhood so I was able to let the car roll to a stop and no one was hurt. We use this car as a family car and I am worried that someone is going to get hurt if this happens again. I have called the closest dealership several times and chrysler and no one seems to be able to help me. They all of told me that nothing can be done without a certain part that is not available. When I call the dealership they forward me to chrysler and when I spoke to the person at chrysler they forward me to the dealership.
There is a recall on my vehicle. The parts have not been made. I received my notice in august, 2014. I have e-mailed them twice and the parts still have not been produced. Why????? My car "could cause unintended engine shut off and the passive restraint systems, including the airbags to shut off. This could increase the riskof a crash under certain conditions and increase the risk of occupant injury during a crash."
We're following up on our vehicle invoice and receipts sent to chrysler customer assistance, p.o box 21-8007 auburn hills, mi 48321-8007. It has been over 3 months and we still haven't received the proper reimbursement for the recall. We should have received our payment within 60 days as documented in the recall notification. The recall # is l25/ the federal safety agency 14v‑373 due to the frequency operated button ignition key which would cause the engine to shut off. Please contact us with the status or update to this recall.
L25 recall. Ignition failed three times no parts to fix yet. No other keys on fob last time it turned off. Key is loose in the ignition (per the local chrysler service mgr). Engine turned off three times while drive without touching the key. Happened three time at different speeds first time at 45 miles per hour car just stopped in the middle of the road.. Once faster, once slower. My 22 year old daughter was driving the car all three times. All the lights on the dash come on and she said the steering would not work and the brakes did not work. She called crying the first time from the middle of the road did not know what to do. Engine had stopped. (no codes showed on diagnostic computer when dealer charged for the diagnostic) she ended up in the middle of the road stopped. Engine did restart all three times. Local chrysler dealer could not get to duplicate even though the said they drove car 4 or 5 times. (even though they said they drove it 4 or 5 times, no miles were put one the van while in the dealership. Even the $115 diagnostic charge from the dealership showed no miles were put on the van). They charged because they said they could not confirm it was the l25 recall which they have no parts to fix yet. The local chrysler dealer said they ran a diagnostic for $115 that showed no computer codes which the service manager said sounds like the ignition recall symptoms, but still charged me because they could not get it to duplicate at the dealership.(I did not know a safety recall had to be duplicated to get work done without charging) the local chyrsler dealership said that it should be safe to keep driving, they could not find anything wrong with it. My 22 daughter is scared to death of the van but is having to keep driving it.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the traction control and the esp warning lights illuminated. The contact mentioned that when the warning lights unilluminated, the vehicle quickly decelerated and resumed to normal. The vehicle was taken to a dealer where it was diagnosed that the steering angle sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
While traveling at a reduced rate of speed, my 2008 town and country van shuts off. This has happened several times and has happened multiple times in a day. It is very frightening to be driving along and the engine shuts off and the vehicle loses all power. I have been told that my vehicle is under a ignition node recall. Today, I called my dealer and the representative claimed to have never heard of the town and country shutting off while driving. I have seen many instances of this on the internet and have trouble believing the dealer has not heard of this. I am concerned for our safety while driving this car. Please advise as to what action I should take.
Incident with chrysler town & country 2008 2/9/15 between 4:26-4:29 p.m. Driving slow after just having gotten a green light (25mph or less) hit a big bump in the road. Every light on the dashboard lit up and I felt the engine lose power. The van coasted for a couple seconds then seemed to gain power back. Went around a bend in the road slowly and the engine lost all power. It did not come back at all this time. I tried to use the turn signal to get turn into a parking lot. Signal did not work. Neither did power steering. I could not get van to turn into parking lot. There was a moving vehicle behind me and a parking lot full of cars to my left. I found the automatic brakes were not working. I turned the steering wheel hard to the right to avoid hitting an oncoming vehicle and thankfully the van coasted into a snow bank which stopped it from moving any farther. Turned on the hazard lights. I was able to get the van into park and make sure it really was not going anywhere. I took the keys out of the ignition and waited just under a minute. I decided to put the key back in the ignition and see if I could get the van to start. It started without any noticeable problems?! Car key' attached to key ring with other keys. Did not receive a notice in the mail about recall. Looked up possible recalls after the fact and yes, there is one. And it is much more serious than chrysler lets on. Tried to contact chrysler by phone several times and can't get through. If this had happened in one of many other places I had been driving that day the accident could've been fatal.
Tl* the contact owns a 2008 chrysler town and country. While driving approximately 30 MPH, the engine shut off and caused the power steering and brakes to fail. The failure recurred. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. Updated 02/24/15*lj updated06/10/2015
My town and country is involved in the l25 recall. There have been several occasions where during operation, the key moves from the "on" position. This causes the vehicle to shut off and I am unable to steer or engage the brakes. I have contacted chrysler several times about this and to receive an estimated time of when the parts will be available for repair. I contacted them today, 1/6/2015 to let them know that it happened again and I almost caused an accident on a major highway. I also requested for them to provide me with a safe vehicle to drive while waiting on the parts for repair due to the concern I had for the safety of my children and other drivers. They said that it was not possible because they did not know when the parts would be available. This disregard for the safety of my family and the public is unacceptable. I would like to be contacted and informed of other actions I can take so that injuries and/or deaths do not occur due to their failure to remedy this defect and refusal to provide me with temporary safe transportation.
For the past several months the car will not start and takes several tries to successfully start the car. It hesitates at around 35 MPH and tries to stall. I have been waiting for chrysler to follow up with a second (l-25) recall notice. Yesterday, 12/14/14 while going around a round-about it died completely and I lost power steering, and all power to the car. I was able to restart the car and return it home. This is my main form of transportation, used to take the kids to school and activities. I was told by the dealer today they have been advised not to touch it by chrysler and told to contact chrysler. The representative at chrysler said I needed to take it up with the dealer as it is not a matter of having a part, but that chrysler does not have a solution. This is very concerning, as it poses a serious safety to concern to me, my kids, and other drivers. Please let me know what recourse I have in getting chrysler to complete the full repair to my satisfaction. **the mopar website says parts are available. It would seem a huge liability that chrysler would not make driver and passenger safety priority.
Incident 1: 10/29/14 while driving with my child, the vehicle's engine shut off causing the vehicle to loose power brakes & steering function. Engine would not turn over. Vehicle towed for repair. Starter relay replaced. Incident 2: 11/28/14 while driving my two children, at a high rate of speed, on I-75, the vehicle's engine shut off causing the vehicle to loose power brakes & steering function. Engine would not turn over. Engine then turned over. Vehicle driven to owner's residence. 11/29/14 engine would not turn over. Vehicle towed to chrysler dealership for inspection.
Car lost power steering and brakes, found out later there was a recall (l25). Brought to dealership in old saybrook, ct. Parts not available. Recall is for exactly the same symptoms we experienced. Called chrysler for rental or other dealerships, told I was out of luck and out of warranty it is not a warranty issue it is a recall issue. They said park it or drive it. They say it is safe but it is not. If the engine turned off on the highway my kids would be dead. Its ridiculous that they have a safety recall and don't have the parts, they are open for huge liability there. Bottom line is I don't have a safe car due to their defect, and they wont do anything about it. Eta on repair part is not know by chrysler.
In december of 2013 my car ignition began shutting off while driving. First time I was going 45 MPH. It happened 3 times last winter and stopped. Chrysler issued an l25 recall 2 mo ago but no eta on parts still as of today. Key fob slipped to the accessory position while driving on 10/16 and 10/21 just recently while leaving the parking garage at my office. Garage is a bit bumpy like all and I have removed all keys from the fob per chrysler instructions. They claim this happens at low speeds but it has happened to me going 45-50 MPH last winter. On 10/21 I was going down the parking deck on an incline and the engine shut off. Someone was changing a flat tire in a parking spot at the end the ramp I was on and a car was behind me.I didn't know the engine has shut off until I go to brake and turn. I barely stopped in time so as not to hit the guy changing his tire and the person behind me almost slammed into me. Add to this the airbags become ineffective due to the power loss and I have no power steering or power brakes. I was about to turn at the bottom of the ramp when I realized I had no power. I could have killed the person in front and the person behind almost took me out. The frequency of this happening is increasing and chrysler refuses to do anything. They told me today the recall is too big and they don't have the loaner cars to accommodate and chrysler claims this only happens at low speeds on bumpy roads and the car is safe to drive. I have a special needs child who is always in the car with me and I'm always carpooling with my daughter's gymnastics team so I always have kids in my car going to performances. This is putting me and my family and other kids at risk. My car is not safe and chrysler refuses to do anything about this. I need a loaner car and quick. I drive to work 5 days a week for an hour each way plus all the other things I have to do to transport my kids.
Just purchased a used 2008 chrysler town & country. It was taken to the shop for extensive maintenance, including the replacement of the hub bearing - front right with oem parts. Upon further inspection we ascertained that there is a recall for this part for the 2008 model year. Chrysler notification k19 states: "the front wheel bearings on your vehicle (VIN: xxxxxxxxxxxxxxxxx) may develop a growling or grinding noise. The bearing noise may increase or decrease during turning maneuvers. What your dealer will do: chrysler will service your vehicle free of charge (parts and labor) well, it turns out that my vehicle VIN number is not included in the recall. Is there a reason for this? Can you look into this? Thank you.
Tl* the contact owns a 2008 chrysler town and country. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (electrical system). While driving 2 MPH, the engine stalled, the steering seized, and the brakes locked. The contact was able to restart the vehicle after several attempts. The failure has occurred for the past four years. The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was unknown.
Regarding safety recall: l25/the federal safety agency 14v‑373 I have been complaining about this problem since 2008! Since it is an intermittent problem, the service representatives at east hills chrysler (greenvale, ny) ignored me. I was told repeatedly that there was no such problem. My car stalled several times when I was on ny expressways going approximately 55 MPH, and on neighborhood roads going a range of 25 to 40. It happened to my 18 yr old daughter on the long island expressway when she was going 55. We and you are lucky no accident occurred and we were able to get to the side of the road. The car does not start properly either. The ignition does not catch unless the fobik is wiggled of the brakes and gas pedal are tapped repeatedly. I complained about this problem every time I took my car to the dealership over the last 6 years. Each time, I was given a different excuse. Now east hills has my car indefinitely because parts are on back order indefinitely. To boot, the loaner car was dirty, smells bad, windshield was smoky, one tire needed air, and the washer fluid was empty. I am not at all satisfied with this car or the east hills chrysler dealership. Maybe someday, you will also acknowledge the brake system problem. For now, it's about time you acknowledged the ignition/fobik problem! We've known about the problem for years!
Car stalls for no apparent reason causing me to lose driving functions like brakes and steering. Radio stays on. This happens about every two weeks.
I was driving on a ny highway at 60 MPH when my car suddenly shut off and the ignition turned to the acc position. I had my child in the back seat and we narrowly escaped an accident. I brought the car to my chrysler dealership and paid $800 for a clockspring which I was told would prevent this from happening again. It just happened again 3 weeks ago. This time I was in rush hour traffic and almost caused a multiple car collision. I had no control over steering wheel or brakes. The car completely shuts off. I called chrysler and they said "wow, I never heard that before". Really?? Because models 2009-present have been recalled for this exact issue yet you have no idea what I'm talking about. My car was at the dealership again for 11 days and I was told they don't know what the problem is either. I spent $900 on a rental for that waste of time. These 2008 cars need to be recalled before someone gets killed. I do believe it will happen soon because this is a scary situation to be in.
While I am driving my 2008 chrysler town and country it shuts off without warning. When this happens I am usually driving less than 35mph but it is very difficult to control the van due to a loss of power steering, electric, and gas control. I usually have to apply the brake, shift it in neutral, and wait for the engine to restart (which sometimes stalls for a few seconds). This is very concerning to me as a parent with 3 children who usually travel with me and it happens frequently--so far up to 6 times in 1 day.
While driving the van stopped working, instrument panel lit up, AC and radio turned off,steering locked and brakes did not work. Contacted local dealership they were unable to diagnose after 2 days. Took it home and same thing happened on 7/11/14. Brought to non-dealership mechanic who is looking into steering column/electrical problem but still nothing after 3 days. I have an extended warranty on vehicle so plan to submit expenses to chrysler.
While driving back from work my vehicle turned off completely. It was rolling and I was unable to brake or turn the steering wheel. There was no power steering, no brakes, all the controls and lights were off. I was in the middle of the busy 4 lane street. I put my hazard lights on and moved over to the outside lane and ultimately was able to turn into the parking lot. I sat there for a while stunned by what happened. After a few minutes I tried to start the van. It did start and I was able to continue on my way home. Exactly the same situation occurred today, july 14, 2014. We also have been having issues with starting the van. After turning the key the van starts up and a few seconds later goes dead.
I was driving about 30 miles an hour when my van shut off by itself. I had to pull over to the side with no power steering or power breaks, shift into park and restart my van. After the restart it again shutdown on its own at the next stop sign. I restarted and have not his this particular problem happen again. I have also had random problems with the air conditioning / heater fans randomly shutting off. To remedy the problem the with fans I have to shut off the van completely and restart and then the fans start working again.
The vehicle has "shut off" while driving at moderate speeds (30-45 MPH) 3 times within the past month. The most recent incident was june 25. The vehicle "shuts off" with no warning and no check engine light. I will have the vehicle checked for codes, on the off chance something has been stored. So far, I have been able to guide the vehicle to the side of the road and come to a stop. It appears that I still had steering and braking capabilities. I was able to put the vehicle in park, restart the vehicle, and travel on without incident the first two occurrences. However, on june 25, the vehicle would not immediately restart. It did restart after several attempts. Unless the condition repeats for the mechanic, the likelihood of their being able to diagnose the root cause is slim. Within the past week, there have been several times the vehicle has been difficult to start. The vehicle will turn on and then immediately turn itself off. Adding gas by depressing the fuel pedal does not affect the vehicle's ability to remain started. It still turns itself off. Thus far, I have been able to get the vehicle started eventually. This incident has occurred on both hot and cold start conditions.
While driving down the road the road I hear a light click and the engine shuts down, and steering becomes locked and I have to put the car in park to restart the vehicle. When this continued to happen after I heard the click I would look down and the key has moved from the on position to the acc position. This has happened multiple times since 11-14-2012 and happened a lot during 2013, I finally called chrysler in august of 2013 when the van shut down while driving and one time while sitting in line at the bank and that same day while making a left hand turn and almost got hit as lots of traffic during rush hour. I took the van to avondale dodge and they finally replaced the fuel pump as they found it was cracked this was in october of 2013, so my claim was closed with chrysler. Van shut down again on 12-22-13 while looking at christimas lights in my community. There have been several other incidents since 12-22-13 that my van has shut down the latest being on 6-4-14 while driving on the 101 freeway going 65 miles an hour. I had to think quick and I remember that my son who has a 2005 dodge ram had this same issue with his truck and he told me to put the transmission into neutral and restart the van as it was coasting and then put it back into drive. The van restarted and I was able to get to my destination and back home without issue. I called chrysler on 6-6-14 to report that the issue continues and that it happened on the freeway this last time. They started a new claim and had me take it back to larry h. Miller avondale dodge. The dealer can still not recreate the issue! I fear for the safety of myself, children and grandchildren.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the vehicle accelerated and the entire instrument panel warning lights illuminated. The contact mentioned that the power steering failed and was unable to apply the brakes. The vehicle was taken to a dealer where it was diagnosed that the win module and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,029 and the current mileage was 86,000.
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