I purchased a used 2008 chrysler town and country touring edition with appx. 30,000 miles on it in late 2011. In may of 2012, I had an accident which only affected myself and the vehicle. While traveling approximately 45 MPH the passenger rear wheel came off of the vehicle, causing the van to slam to the ground and me to perform emergency maneuvers to stop. The wheel, having had all five lug bolts sheared off, had bounced off of the vehicle doing considerable body damage. The brakes, axle, tire, et al had to be replaced. I chalked this up to coincidence, paid my deductible, and had over $3,000 worth of work done to repair the damage from the accident. This past sunday, august 24th, 2014, the exact same thing happened. I was traveling slower this time, about 25 MPH, and when I heard the same wheel making noise I pulled off the road into a strip mall parking lot just in time to have the wheel come off again, this time doing damage to the rear quarter panel, the bumper, the axle, brakes, tire, et cetera. It also forced me to make another emergency stop, this time in the lot, where the right side of my vehicle was damaged by the handle of a commercial dumpster that stopped my skid. I reached out to chrysler because I cannot believe that the exact same thing to the exact same wheel would happen twice, and I now chalk it up to a parts failure on chrysler's end. I was at first told that they were not responsible and that nothing would be done on their end. The following day, I spoke with the chrysler dealership where the van was towed and was told by their head mechanic that the failure was due to the (factory) alloy rim. I again contacted chrysler with this new information and was told that my case was being moved up to a "specialist" and that I would have to wait 3-5 days before I heard from them. I no longer feel safe transporting my family in this vehicle.
2008 Chrysler Town and Country suspension complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
Our van makes a grinding or rubbing noise coming from the front end/axles. It is especially noticeable when we are turning. It sounds like a fluttering/grinding of metal or some part that is revolving with the wheels as we drive.
At approx 30,000 miles, I rotated the tires, the front/rear brakes were shot. I replaced everything. I later learned about the recall. Brewbaker chrysler told me "too bad, I guess you learned a lesson" when I brought them my receipts for the brake parts. Around the same time, I was replacing the wiper blades when I notice the driverside front strut tower was severely rusted. Water is trapped in the "cup" of the strut tower and had eaten quite a bit. Shortly thereafter, I traded the vehicle. I had issues with the sliding rear doors(reopening with nothing in the way and closing too hard, ie safety feature inop), the automatic back door(broken linkage), the "y" cooling hose broke/split, using a quart of oil every 1,000 miles and locking with the keys inside. Upon trade-in, the van had approx 58,000 miles. I will never buy another chrysler product again! I've never had one vehicle with so many problems in such a short time. My current vehicle, 02 chevy s10 4.3l v6 (owned since new, .2 miles) has 119,000+ miles and the only problem I've had was a bad tps, at around 100,000 miles. Chrysler needs to step up their game and fix there vehicles.
I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. I do not believe that ever happened so I decided I should file a complaint. Myself. Back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. In the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. I feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. I have had to replace the front brake pads 3 times with new rotors twice. Replaced at 12,000, 21,000, 34,000. The vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. I also know that there is a defect with the front end geometry on the van and that could be a contributing factor. At a service appointment shortly after the initial purchase I was informed that the van needed all new struts, shocks, bushings, and front sway bar. The service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. I feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. I feel the brakes should be recalled by chrysler, and fixed.
Tl* the contact owns a 2008 chrysler town and country touring. The contact stated that while driving 50 MPH, the vehicle pulled from side to side. The vehicle was taken to the dealer, who diagnosed that the vehicle needed an alignment. The remedy failed to repair the failure. The vehicle was then taken to a local repair shop, who diagnosed that the rear axle was bent and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 21,000 and the current mileage was 42,000.
In december 2009 there was a loud rumbling sound coming from the front of my car. I took it to merlins & was told it was both front wheel bearings. I paid $600 to have the bearings repaired. Now in september 2011 I'm having the same problem that the front bearings need to be repaired.
Rear shocks (oem self leveling) both leaking at 20,000 miles. 2008 chrysler town and country limited. Very hard to control vehicle on turns.
Front end noise and vibration at highway speed.
Tl*the contact owns a 2008 chrysler town and country. While driving approximately 40 MPH, the contact heard a noise from the front end. The failure had been occurring since may 2010 and was becoming louder with time. The vehicle was taken to a local mechanic who stated that the front wheel bearing needed to be replaced. The vehicle had not been repaired. The failure mileage was 50,000 and the current mileage was 79,000.
When accelerating, my 2008 chrysler town and country sounds like a jet taking off. Took it to my dealer and he said that the wheel bearings are no good. Also told me that there is a recall on wheel bearings for my model year but my van was produced three months after the recall date. How do I convince chrysler that this is a defect in my car as well and should be included in the recall? This is according to my local chrysler service manager.
2008 chrysler town and country, dealer replaced left and right front wheel bearings at 55,000 miles due to loud noise. Six months and 12,600 later dealer again replaced l and r front wheel bearings due to loud noise.
Tl* the contact owns a 2008 chrysler town and country. The contact stated that the vehicle would exhibit an abnormal roaring noise when driving at various speeds. The dealer advised that the front wheel bearings were defective. The dealer also advised that the parts needed to make repairs were not available and could not provide an estimated time of availability. The vehicle was not repaired. The current and failure mileages were approximately 65,000.
Tl*the contact owns a 2008 chrysler town and country. The contact stated that she had to replace the right and the left wheel bearing due to a loud noise. The vehicle was taken to the dealer and the wheel bearings were replaced. The contact can hear the noise in the front of her vehicle when she accelerates. The manufacturer has not been notified. The failure mileage was 30,000.
I have a 2008 chrysler town & country van with just 22,000 miles on it and have been told I need new brakes and rotors. I have never had to replace brake pads at this low of mileage. I have heard from others that this is a problem with these vans due to the rotors and brake pads being to small. I feel that chrysler should be made to recall these vehicles and put adequate brakes on them.
Tl*the contact owns a 2008 chrysler town & country. While driving at any speed, the vehicle tends to pull to the right. The vehicle has been diagnosed by the dealer, but the failure still occurs. Updated 06/17/08.
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