2009 chrysler town and country. Consumer writes in regards to several problems with vehicle. *tgw the consumer experienced ongoing problems with the radio/dvd/ the consumer made several trips to the dealer, where they suggested a new battery. However, the new battery did not rectify the problem. Also, the driver side window, as well as the ignition would stick at times. The dealer lubricated the window. However, the problem continued.
2009 Chrysler Town and Country electrical complaints
Page 15 of 16: complaints 401 to 430 of 453, newest first, as owners wrote them.
Tl* the contact owns a 2009 chrysler town and country. The contact received a notification for the federal safety agency campaign id number: 14v373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that while driving approximately 45 MPH, the engine stalled without warning. The vehicle had restarted. However, the failure recurred multiple times. The vehicle had not been diagnosed. The contact received a notice for recall the federal safety agency campaign number: 14v373000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the part would become available. The manufacturer was notified of the failure and they stated that they were also uncertain when the parts would become available. The approximate failure mileage was 130,000.
Tl* the contact owns a 2009 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v373000 (electrical system) and stated that the parts needed were unavailable. The dealer stated that the they received the parts but had to send them back since they recalled by the manufacturer. The dealer was uncertain when they could service the vehicle under the recall. The manufacturer had not been notified and the contact had not experienced a failure.
Tl* the contact owns a 2009 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that the check engine warning light illuminated and the vehicle stalled. The vehicle was able to restart after several attempts. The failure occurred on several occasions. In addition, the contact stated that the key failed to turn in order to start the vehicle intermittently. The contact stated that the part for the federal safety agency campaign number: 14v373000 (electrical system) was not available to repair the vehicle. The initial failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
On 10/13/2014, highway driving, used turn signal to pass another vehicle, when returning to original lane and turning off turn signal, the turn signal started blinking the opposite way, thinking I had missed the neutral position tried again, started blinking the opposite way. This went on for at least 2 minutes then finally stopped. On 10/28/2014, started vehicle in driveway and all dash indicator lights came on along with windshield wipers, the radio display was blank like it was off, but there was sound (radio display has been ongoing issue since we purchased vehicle in 2012). Turned vehicle off and tried to restart with same issue. Turned off and let sit for several minutes and condition went away. Next incident was on 10/31/2014. Was idling in a parking spot and the windshield wipers turned on along with the security light in the dash. This stopped within 30 seconds. Then while driving about 15 minutes later about 25mph, all dash indicator lights came on along with windshield wipers and lights inside of the van. Pulled over to side of road and turned off vehicle for a few minutes and restarted with no issues.
Safety recall l25 wireless ignition node module detents. I have been waiting on repair part for some time. My dealer does not have it in stock and we are being told that chrysler will only permit dealers to order 5 parts a time. I never know when my car will start or not. Its unacceptable that their are not enough parts to repair these vehicles. I made an appt with my chrysler dealer only to arrive and told they did not have the part.
Chrysler refuses to pay for 2009 town & country ignition switch repair: since the summer of 2013 the key would occasionally spring back to accessory when starting the car. In the spring of 2014 there were two occasions when the switch turned to accessory - stalling the engine - while driving. I contacted chrysler ([xxx]) on 7/18/14 and was told that my VIN number was not among those recalled - but if I had it repaired chrysler would reimburse me if/when my vehicle was recalled. After receiving the recall notice and filing the requested documentation [xxx] (from chrysler) for some unintelligible reason could not reimbursement at this time. On 7/30/14 [xxx] said that chrysler could not pay for previous repairs until parts (detent rings?) available for the repairs. On 10/10/14 [xxx] ([xxx]) said that I will receive a second letter when parts are available and reimbursements decisions will be decided then. Reimbursement supervisor matt said repair procedure is unknown at present (seems unlikely to me since other years recalled long before 2009), so no reimbursement until repair technique known. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v373000 (electrical system). However, the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had experience a failure.
Vehicle refused to start on several occasions, lights on, power on, engine would not turn over, no sound from starter. Then after many attempts, vehicle would start as if nothing was wrong. Then vehicle would stop in traffic and whatever speed traveling, dead with no response when trying to restart. After many attempts to start while in middle of traffic vehicle started as if nothing happened. Dealer states ignition & tipm module are fault.
The car engine shuts off while driving, you have to pull over and start the car again. I have been unable to remove the key fob from the ignition switch and not able to turn the engine off. I had to work at pulling the key fob out for over a half hour before I was able to shut the car off. At one put I removed the key fob from the ignition switch but the engine was still running. I checked if there were any problems with chrysler vans and learned of a recall l25 regarding ignition switches. I never received a recall notice for this problem from chrysler. I called a chrysler 800 number, they told me of the recall but said they did not know when parts would be available. I called a local chrysler dealer, talked to a service person, they had no idea of when a part would be available to fix the problem. They gave me another 800 number to call, I basically received the same information. Both 800 representatives told me to rent a car in the mean time. I called the corporate headquarters, spoke to a representative and she told me their engineers don't even have a fix for the problem and they have no idea how long it will take. I asked about chrysler providing us with a loner car and she said that was not an option. She also said if I feel the car is unsafe to drive, I shouldn't drive it. What good is my van if it sits in the driveway for who knows how long. I am unable to drive the vehicle because it is unsafe. Chrysler's customer service is very much lacking especially in light of all the gm ignition switch problems and law suits in the news. The impression I received from chrysler is one of "too bad, there is nothing we can or are willing to do for you." chrysler should be held accountable for cars unsafe to drive while they come up with a solution to the problem. Consumers should not be expect to lay out money to rent a car when it is chrysler's fault!
Today when starting my van. I noticed it was taking longer to turn over than normal. Then tonight out of nowhere it quit starting all together. After doing some online research I have found that it is the power module most likely and that there will be a recall eventually, but it is in the early stages only. How am I supposed to raise two kids and make a living with a van that doesn't run. I am so sick of this van. I have had nothing but problems with it. Chrysler better start making things right with their customers. I will never buy another chrysler product ever again. I do not feel safe in this van, and now it doesn't even run.
On 9/23/2014, I went to start my vehicle in the morning and it took a few more seconds than usual to start. When is started it ran fine. A little later, I went to start my vehicle, it started and then immediately stalled. Each of these incidents happened another time on this day for a total of 4 times. I called my local chrysler dealer, nemer chrysler, and they suggested I bring it in. I would be charge a $86 plus tax diagnostic fee per hour. After being there for 2 and 1/2 hours, they told me my vehicle needed a tipm (totally integrated power module) as well as some other routine maintenance for a total of $2000. They told me the tipm manages the power supply of the car and if it fails, I would have not power, it is dangerous to drive my car and I could get into a serious accident if its not fixed. I wasn't sure I was given honest information from the dealer so I decided to come home with my vehicle as is and do some research. When I got home, I went online and found that chrysler is recalling this part but the recall is in the early stages and has not been launched yet. I also called chrysler and was told the same thing. Chrysler told me that I would be contacted once the recall has been launched. In the meantime, I have 3 small children and need to get them to school, etch but I am concerned that driving my vehicle could cause harm to them. I cannot afford to rent a vehicle while waiting on chrysler to launch this recall. I also don't want to fix the vehicle yet because I don't want to be responsible for the cost if chrysler is recalling the part and will pick up the cost eventually when the recall is launched. I also read online that many owners of the same vehicle are having the same problem which leads me to believe it is a chronic problem with these vehicles.
Purchased 2009 town and country van from crystal chrysler jeep dodge brooksville 34613 florida. The vehicle was sold with an existing safety recall not repaired. After 9 months of use I received a notice from my insurance carrier notifying me of this. I made an immediate call to the dealer and validated they had the part and made an appointment for repair. When I arrived for the repair they informed me they did not have the part because there were 9 different models and all they needed to find out was which one I had. They then informed me it would take 2 or three weeks and they would notify me. After 2.5 weeks I followed up only to be told they can only order and receive 1 part every two weeks because the problem is extensive. I should call chrysler direct. I called the ownership who gave me back to the dealer who reiterated that and had no way to get a part. I advised them for 9 months they had placed me and my family in jeopardy. Sorry, we will continue trying my best bet call chrysler. I did just that and spoke to [xxx] their representative and opened case [xxx]. He reiterated he did not have any idea when the parts would come. I informed him of my safety concerns and made sure he noted it and warned them on notice if something were to happen I would seek alternative action. I find this extremely non caring in that they gave me an unsafe vehicle and now cannot repair it to insure our safety. Understand they had this vehicle for two weeks prior to my picking it up. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr the consumer referenced recall # 14v373000. Updated 10/05/15.
I have a 2009 chrysler limited town and country which I started having ignition turnover and random electrical problems with in june 2013.I have a lifetime chrysler warranty which along with my generous dealership, has provided me to date with 2 dozen+ rentals while my car has been at my dealership sometimes up to 1 month at a time. My car problems began abruptly in june 2013 when I drove my vehicle to church.upon reentering the car to leave, it would not start.I knew it was not my battery since it was recently replaced with aaa and thought it might be the alternator.the aaa tow truck driver tested the battery and alternator which were fine.he was unable to start the van and towed it to the dealer.the dealer called me the next day to ask what was wrong with the vehicle since it started on first attempt. No codes have ever been present and the internal systems wipe them out.this issue is still unresolved after 16 mo. I was stranded 1 more time requiring a tow and then the dealer worked with star engineers in detroit and replaced both fobik keys 2x,win module,ignition module etc.these repairs have not stopped the problems but at least allow the car to turnover by 3rd attempt or while waiting. It has created great anxiety and pain and suffering to my family along with serious safety concerns for fear of being randomly stranded while traveling. I have filed a formal complaint with chrysler to be ignored and told "driver error". I along my children, have experienced this turnover problem in 2 t&c 2014 enterprise rentals. In addition, my personal mechanic has had vehicles at his shop which have been basically junked.this fobik issue is not particular to my car but I have friends who have had problems in their jeeps and dodges too. Please come clean chrysler and be concerned with your customers safety and admit and repair your faulty engineering before someone is killed.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that the steering wheel was difficult to turn intermittently and the entire instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 40,000.
The key fobik stuck in the ignition on several occasions, took it to the dealership for repair "and asked if any recalls were out there for this vehicle and was told no by peterson stampede , nampa[xxx]208‑475‑3030" paid for wireless control module and new keys for a total of $504.20 invoice #12637. This is the second time the key thing has had to be replaced, not happy with this electrical key. I am [xxx] as they are older individuals in their 90's and can't take care of this. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 chrysler town and country. While driving approximately 40 MPH, the engine stalled without warning. The vehicle was able to be restarted and resumed normal operation. The failure occurred three times. The contact referenced the federal safety agency campaign number: 14v373000 (electrical system); however, the part needed for the repair was unavailable. In addition, the front driver seat would not remain in a secure position and constantly moved while the vehicle was in motion. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 80,000.
Tl* the contact owns a 2009 chrysler town and country. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was maneuvered to the side of the road and was able to be restarted. An independent mechanic cleaned the throttle body, but the failure continued. The contact received a recall notice for the federal safety agency campaign number: 14v373000 (electrical system), but the parts needed to repair the vehicle were not available. The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 10/07/14*lj the vehicle was fixed on september 8, 2014
My wife was leaving from a remote work site. She couldn't start the vehicle. I went to check it out. All the electrical seemed to work fine. We would get a single loud click from the starter. We towed it home. I went to replace the starter and found that the connector for the power wire from the ignition switch was melted and brittle. Believing the starter to be bad, I replaced it and fixed the connector to the starter. Still had the same loud click. I took the old and new starter to o'reilly auto parts and had them tested. The old starter did come back bad. The new starter was still good. I also had them test the battery and the alternator. Everything came back good. I took everything home. I hooked everything back up. Still the same response. After the 25th time of trying to start it, we began to no longer have the clicking noise. Just silence. The vehicle will not start or turn over. It is a no crank/no start issue. It is believed that we have a bad ignition switch or bad win. I cannot do any more diagnosing myself nor do I have the financial capacity to take it to a dealer to have investigated. I have emailed nick cappa but am not expecting a positive response as the dealership claims that our particular van is not covered under the current recall, even with the recall expansion. So the van will be sitting here with a new motor(separate issue) at only 53k.
Tl* the contact owns a 2009 chrysler town and country. While driving approximately 25 MPH, the contact noticed smoke rising from the hood of the vehicle and all electrical power failed. The contact stated that flames ignited from the wheel wells and underneath the hood. There were no injuries and a police report was filed. The fire department extinguished the fire. The vehicle was towed to a salvage yard. The manufacturer was not notified of the failure. The failure mileage was 61,850. Updated 10/1/14*cn updated 5/12/2015
While driving the ignition switch turned to accessory stopping the engine. I pulled to the side of the road, stopped and restarted. It happened again a month later on the freeway. Tried to restart engine while driving - did not restart until I moved shift lever to neutral. On 7/8/14 I took the car to the dealer and the service representative said "I was able to get it to do it". I contacted chrysler twice that day ([xxx] and another) but they refused to pay because not recalled yet! I paid $588.89 for repair out of pocket rather than chance a failure on winding mountain roads. Two additional points: 1. For six months the key would spring back to accessory when starting. Precursor of problem. 2. They know of the problem on the 2009 t & c as reported by [xxx] in detroit free press (about 7/1/14). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This is a follow up to odi number 10604831. Soon after I filed this complaint; I attempted to start the vehicle and there was only a small detected attempt when I turned the ignition switch. I followed up 5 to 6 more attempts and it started normally, I noticed when I would be unsuccessful at engaging the switch, it did not draw any current or effect the light. This continued not wanting to start over the past 3 to 4 weeks, I would estimate 12 to 15 times. There were times, it took longer--putting in neutral, to using my wife's key before it would start. I was getting nervous to thinking one of these times it would not be starting or to die in traffic. So today I had mills dealership here in willmar install a new switch....thinking my problems would be solved, think again. The short time I drove it this afternoon. The engine died when I went to slow up for a stop sign, which is usually when it would happen. Also starting it once it took 3 twist of the switch before it started, which was an improvement. Can I get a call from a specialist to what may be going on, I do some answers.
On 7/11/14 at approximately 7:00 pm my daughter was driving my minivan to the store. We were up north near gladwin, mi for a long weekend. When she returned she reported the "car had just stopped running". I asked her did it stall or have an engine problem? She replied no it just shut off and was difficult to steer. The next day, 7/12, the same thing happened. Luckily both times the vehicle was on a country road with no one else around. The following day, 7/13, we needed to return home. I was very nervous about driving the vehicle but needed to get it home. We drove approx. 120 miles, mostly freeway, and twice it again shut off with no warning. Very scary and luckily I was able to pull onto the freeway shoulder both times with no crash/injuries. Unfortunately I have been on the phone with chrysler and they are unwilling to resolve the issue. They are telling me the recall isn't "ready" yet and I will have to have the vehicle repaired at my expense.
We were driving on a city street when the car lost all power. It was brought to a halt after we were able to steer to the side out of the way of traffic. When we were able to restart the engine it performed without additional problems until we reached home. The car also performed exactly as it did on december 16 ,2013, onjune 15, 20,14.
While driving (happens at all speeds - 35, 50, 70, etc.), complete power to the vehicle is killed. This is very scary when it occurs. We lose power steering, brakes, and I'm assuming air bags as well. We have had several close calls with entire family in car but have been lucky to avoid crashing into other cars, cement walls, etc. This has been occurring for over a year now at random intervals. We have taken the vehicle into a licensed shop (mastertech) for inspection but they have not been successful in diagnosing. I'm fearful this is an issue similar to the gm issue that has caused several deaths. I don't want my family or myself to be the next victim. Please help!
I was driving at approximately 45 MPH when my t&c chrysler minivan just shut off. I had to "arm-strong" steer it to the side of the road and restart it. Luckily I was not on the highway. Now the key fob randomly gets stuck at 'accessories' and I am not able to turn the car off. Apparently the ignition does not know the car is in park as well. When I get to my destination, I am faced with having to either leave the key in the ignition with power being drained from the battery (since thing are still on)..or continually driving around and park, drive around and park, until the key will come out. This is an on going problem. I have taken it to my mechanic he googled and found other town and country mini vans have been reported with the same problem, including shutting off while being driven going back as far as 15 years! There is clearly a manufacture defect with the ignition. On a separate occasion, my passenger side air bag opened while I was driving. I pushed it back in place...but since I hit noting, I don't know why it opened up to begin with. Except for after reading about the faulty gm ignition and how it affected the air bags. Now I have no idea if the air bags will work or not when needed. I have complained to chrysler openly and repeatedly on their twitter account and their facebook page, they messaged me once through facebook and said they closed my complaint (but without ever having spoken to me). And they are continuing to ignore me. The problems I am having with my ignition are the very same problems owners of the recently recall defective gm ignitions are having. I have no doubt the ignitions are one in the same. I want this dealt with while it is fresh in the minds of people who demanded the gm recall! I want something done today! I'm afraid of my own car! Ps the engine lags as well.. The RPM's drop below the MPH randomly.
While driving on the freeway, going uphill at about 55mph, my engine suddenly began revving and the van sped up, then, I was unable to get it to accelerate. I pushed the gas pedal, but it wasn't engaging the engine. The RPM's would go up, but there was no affect on the van speed. The terrain changed, so then I began going downhill and I continued trying to get the van to accelerate to avoid being rear-ended. Finally, the engine engaged and I was able to speed up. This happened one more time during that trip. It has happened a couple of other times since then, briefly, but yesterday, it happened, and I again, was nearly rear-ended, and I had to coast into a parking lot to get out of the way of traffic. (the "check engine" light has never come on while this was happening.) I went to a mechanic who then test-drove the van, but was "unable to duplicate the problem." I drove the van home and the problem happened throughout my trip (speeds ranging from 30-45 MPH.) it wasn't until I finally made it home and was parking the van in front of my house that the "check engine" light finally came on. I then took the van to a local auto parts store that will run codes after the engine light comes on. It gave a code for several possible causes, which included electrical issues. Unfortunately, the guy cleared the code, and I am not able to drive the van in order to see if the engine light will come back on. (he did, however, write down what the code could be an indication of - 4 different issues to choose from.) this is a very dangerous issue, and I have read of numerous other complaints similar to this. Please, look into this matter and do a recall of these vehicles before tragedy strikes!
The first incident occurred when the vehicle was in motion going about 40 miles an hour when the engine shut off with power steering and brake pressure loss. The ABS and traction control light came on. The vehicle was able to be moved over to the side of the road without incident. Restarted the vehicle and it operated as normal. The second incident occurred while moving the vehicle around 5 miles an hour when the engine shut off again. Power steering and brakes failed to work. The third incident occurred traveling about 30 miles an hour with the same issues as above. The vehicle has been at the dealer twice with no solution at this time. There is a recall after the timeframe of this vehicle manufacture for the ignition module 11v139000. It would seem the recall needs to be extended as there are more issues related to the engine stopping for more than just the 2010 model.
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