Tl* the contact owns a 2009 chrysler town and country. The contact stated that when attempting to start the vehicle, the engine would start then immediately shut off. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 19,000. Mailout customer request 11/05/2014
2009 Chrysler Town and Country engine complaints
Page 4 of 5: complaints 71 to 100 of 106, newest first, as owners wrote them.
Tl* the contact owns a 2009 chrysler town and country. While driving approximately 25 MPH, the contact noticed smoke rising from the hood of the vehicle and all electrical power failed. The contact stated that flames ignited from the wheel wells and underneath the hood. There were no injuries and a police report was filed. The fire department extinguished the fire. The vehicle was towed to a salvage yard. The manufacturer was not notified of the failure. The failure mileage was 61,850. Updated 10/1/14*cn updated 5/12/2015
While driving the ignition switch turned to accessory stopping the engine. I pulled to the side of the road, stopped and restarted. It happened again a month later on the freeway. Tried to restart engine while driving - did not restart until I moved shift lever to neutral. On 7/8/14 I took the car to the dealer and the service representative said "I was able to get it to do it". I contacted chrysler twice that day ([xxx] and another) but they refused to pay because not recalled yet! I paid $588.89 for repair out of pocket rather than chance a failure on winding mountain roads. Two additional points: 1. For six months the key would spring back to accessory when starting. Precursor of problem. 2. They know of the problem on the 2009 t & c as reported by [xxx] in detroit free press (about 7/1/14). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 chrysler town and country. The contact stated that while driving at approximately 50 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number: 14v373000 (electrical system). The failure mileage was 63,000.
Tl* the contact owns a 2009 chrysler town and country. While driving 25 MPH, the engine stalled. The contact was able to restart the vehicle. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 53,000.
My complaint to dealer on 03/03/2014 was the vehicle while driving in city traffic had stalled out twice in the past week to 10 days. It would also run very rough / sluggish for a short period of time. The results from superstition springs chrysler dealership are: "cel was on, engine died twice, runs fine now checked vehicle, no dtc's are in PCM at this time. Drove vehicle and was unable to duplicate stalling. It has stalled out several times in past 3 months, the last time, yesterday it happened to my wife...the next time, she will call.
We were driving on a city street when the car lost all power. It was brought to a halt after we were able to steer to the side out of the way of traffic. When we were able to restart the engine it performed without additional problems until we reached home. The car also performed exactly as it did on december 16 ,2013, onjune 15, 20,14.
While driving (happens at all speeds - 35, 50, 70, etc.), complete power to the vehicle is killed. This is very scary when it occurs. We lose power steering, brakes, and I'm assuming air bags as well. We have had several close calls with entire family in car but have been lucky to avoid crashing into other cars, cement walls, etc. This has been occurring for over a year now at random intervals. We have taken the vehicle into a licensed shop (mastertech) for inspection but they have not been successful in diagnosing. I'm fearful this is an issue similar to the gm issue that has caused several deaths. I don't want my family or myself to be the next victim. Please help!
I was driving at approximately 45 MPH when my t&c chrysler minivan just shut off. I had to "arm-strong" steer it to the side of the road and restart it. Luckily I was not on the highway. Now the key fob randomly gets stuck at 'accessories' and I am not able to turn the car off. Apparently the ignition does not know the car is in park as well. When I get to my destination, I am faced with having to either leave the key in the ignition with power being drained from the battery (since thing are still on)..or continually driving around and park, drive around and park, until the key will come out. This is an on going problem. I have taken it to my mechanic he googled and found other town and country mini vans have been reported with the same problem, including shutting off while being driven going back as far as 15 years! There is clearly a manufacture defect with the ignition. On a separate occasion, my passenger side air bag opened while I was driving. I pushed it back in place...but since I hit noting, I don't know why it opened up to begin with. Except for after reading about the faulty gm ignition and how it affected the air bags. Now I have no idea if the air bags will work or not when needed. I have complained to chrysler openly and repeatedly on their twitter account and their facebook page, they messaged me once through facebook and said they closed my complaint (but without ever having spoken to me). And they are continuing to ignore me. The problems I am having with my ignition are the very same problems owners of the recently recall defective gm ignitions are having. I have no doubt the ignitions are one in the same. I want this dealt with while it is fresh in the minds of people who demanded the gm recall! I want something done today! I'm afraid of my own car! Ps the engine lags as well.. The RPM's drop below the MPH randomly.
While driving on the freeway, going uphill at about 55mph, my engine suddenly began revving and the van sped up, then, I was unable to get it to accelerate. I pushed the gas pedal, but it wasn't engaging the engine. The RPM's would go up, but there was no affect on the van speed. The terrain changed, so then I began going downhill and I continued trying to get the van to accelerate to avoid being rear-ended. Finally, the engine engaged and I was able to speed up. This happened one more time during that trip. It has happened a couple of other times since then, briefly, but yesterday, it happened, and I again, was nearly rear-ended, and I had to coast into a parking lot to get out of the way of traffic. (the "check engine" light has never come on while this was happening.) I went to a mechanic who then test-drove the van, but was "unable to duplicate the problem." I drove the van home and the problem happened throughout my trip (speeds ranging from 30-45 MPH.) it wasn't until I finally made it home and was parking the van in front of my house that the "check engine" light finally came on. I then took the van to a local auto parts store that will run codes after the engine light comes on. It gave a code for several possible causes, which included electrical issues. Unfortunately, the guy cleared the code, and I am not able to drive the van in order to see if the engine light will come back on. (he did, however, write down what the code could be an indication of - 4 different issues to choose from.) this is a very dangerous issue, and I have read of numerous other complaints similar to this. Please, look into this matter and do a recall of these vehicles before tragedy strikes!
Tl* the contact owns a 2009 chrysler town and country. The contact stated that while driving various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 109,000. The current mileage was 110,659.
The first incident occurred when the vehicle was in motion going about 40 miles an hour when the engine shut off with power steering and brake pressure loss. The ABS and traction control light came on. The vehicle was able to be moved over to the side of the road without incident. Restarted the vehicle and it operated as normal. The second incident occurred while moving the vehicle around 5 miles an hour when the engine shut off again. Power steering and brakes failed to work. The third incident occurred traveling about 30 miles an hour with the same issues as above. The vehicle has been at the dealer twice with no solution at this time. There is a recall after the timeframe of this vehicle manufacture for the ignition module 11v139000. It would seem the recall needs to be extended as there are more issues related to the engine stopping for more than just the 2010 model.
Several times I have been driving and my engine stops for no reason. It has happened has I was merging onto a highway and instead of increasing my speed I was slowing down. It has happened at random times and in just normal driving situations. The most recent was driving from rhode island back to ct and 2 hours into the drive the car stopped as I was turning left at a light from one busy roadway onto another with quite a few cars surrounding me. Most of the time that this happens I have to pull over (without power steering) and put the car in park to restart the car. Each time I have been able to do so safely but it is a very serious concern and I usually have my kids in the car with me. Chrysler needs to repair this because this is obviously not the first complaint on the issue.
This is the letter I sent to chrysler corporation. I am reporting the occurrence of unexpected engine shutoff and loss of power for my 2009 chrysler town & country minivan. This has occurred 3 times over the past four months with the first occurrence on 30 november 2013; the last occurrence on 11 march 2014; and another time between those occurrences. The below description characterizes each of the incidents: - without warning the engine shut off - there was a complete loss of power steering and brakes - it took extreme force to stop the vehicle and turn the vehicle off the road out of the traffic flow due to the loss of power steering and power brakes. - the console remained lit - all the loss of engine cutoff incidents occurred without warning I have contacted the local dealership service shop about the problem. I was told that they have no information about the problem, and would have to try to recreate the problem to address the solution. I contacted the chrysler corporation customer service (on 28 march 2014) and was told that they have no knowledge of any service bulletin associated with this problem. This of course is a very scary situation given that another loss of power can occur again without warning. This clearly will put the riders in danger. I was fortunate during the last three occurrences, but that may not be the case the next time. I know from internet searches that this problem has occurred with other town and country vans. This is a problem that the chrysler corporation should investigate. It is potentially a life threatening flaw in the vehicle that can only be addressed by a corporate level investigation, analysis, and solution. Note: this problem is the same issue that was the subject of your recall for 2010 minivans (the federal safety agency recall: 11v139000).
Tl* the contact owns a 2009 chrysler town & country. The contact stated that while traveling at various speeds, the vehicle suddenly stalled. The contact also stated that none of the electrical components functioned. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage and VIN was not available. Updated 5/27/14
Vehicle stalls while exiting highway and coming to a stop. Engine rpms dip and car bucks and almost hits car in front. Then engine stalls out. At first after putting it in park and restarting it was ok until going on the highway again. Now the engine doesn't buck it just stalls out when coming to a stop after highway driving and when put in park it starts but when put into drive it stalls right out again. Then starts after being put back in park and I have to apply throttle to get it going in drive. Dealer is completely clueless and since no computer code is stored, they do not know what to do. This is extremely dangerous and chrysler just backs away from the problem. I have a 100,000 mile drivetrain warranty but I don't know what is causing this and since I am now at 56,000 miles, my bumper to bumper warranty has past and the dealer doesn't know what to do nor care to try to fix it and if its sensors then I will be paying out of pocket on a vehicle I just finally paid off. I am about to call lemon law and sue chrysler for a dangerous vehicle that they do not care to help with or pay for to be repaired. I will never buy another chrysler again, but since I just paid this car off, I have no option to buy a new car anyway. Besides no one would,want to buy this car since it stalls out when leaving the highway. Very dangerous. Please help! The drivers seat seat belt also doesn't click the belt in so it can't be used. Extremely unsafe vehicle.
I am reporting the occurrence of unexpected engine shutoff and loss of power for my 2009 chrysler town & country minivan. This has occurred 3 times over the past six months with the first occurrence on 30 november 2013; the last occurrence on 11 march 2014; and another time between those occurrences. The below description characterizes each of the incidents: - without warning the engine shut off - there was a complete loss of power - the console remained lit - there was a complete loss of power steering - it took extreme force to turn the vehicle off the road out of the traffic flow due to the loss of power steering. - one loss of power occurrence happened at highway speed. The other two occurred at around 40 MPH. - all the loss of power incidents occurred without warning. I have contacted the local dealership service shop about the problem. I was told that they have no information about the problem, and would have to try to recreate the problem to address the solution. I asked about whether there were any service bulletins about this problem, and they told me they had no knowledge of any. This of course is a very scary situation given that another loss of power can occur again without warning. The clearly will put the riders in danger. I was fortunate during the last three occurrences, but that may not be the case the next time. I know from internet searches that this problem has occurred with other town and country vans. This is a problem that your office should investigate. It is potentially a life threatening flaw in the vehicle that can only be addressed by a corporate level investigation, analysis, and solution.
Driving down the road the car turned off. Don't know if my knee hit the key chain to turn off the car or if the car just turned off. I was driving straight and turned the car back on and it was ok. If I would of been on a curve it might have been different. I have since then bought a quick release lock so my keys are not attached to the key for the van. Haven't had any problems as of yet. But I just bought it. Just think the design of the car could be different to have the key placement somewhere else or change how the key fits into the car to avoid this from happening.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact was able to restart the vehicle after placing the gear in park. The vehicle was not repaired or diagnosed. The approximate failure mileage was 60,000.
Was driving about 20 to 30 MPH, crossing over railroad tracks the vehicle cut out and completely shut down. Had to put the car in neutral and attempt to restart. It restarted and did not happen for a while. This happens on occasion and is an on going problem. Had it in to chrysler dealer and they said they were not able to find anything wrong with the car.
My wife was driving our 2009 chrysler town and county down the road when the vans engine completely turned off as if she shut the ignition down. Thankfully my wife was able to coast into a parking area where after some time she was able to restart the van and proceed on her way. Numerous times I have tried to start the van and the engine would not turn over until the key was taken out and flipped around and then it would start. Two days ago the van would not start at all but all if the key fob functions worked and all of the electrical gauges came on. After the van was towed to the dealership I was contacted and told that a new win module and key fobs would have to be purchased costing approximately 800 dollars.
I have owned the van for 4 months. There is no visible oil leak but I seem to be losing 2 quarts of oil every 3000 miles. Its burning somewhere but no one can tell me anything. (mechanic and dealer) I have read about other owners stating the same thing. Came to this website to inform you of the issue.
Tl* the contact owns a 2009 chrysler town and country. While driving approximately 35 MPH, the engine stalled as the traction control warning indicator illuminated. Upon restarting, the vehicle resumed normally. The failure recurred four times. The vehicle was taken to an authorized dealer for diagnosis. The fuel pump was replaced however, the failure recurred. The manufacturer was notified of the defect. The approximate failure mileage was 70,000. The VIN was unavailable.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that while driving 10 MPH, the vehicle began to loose power. The contact pulled the vehicle over to the side of the road and the vehicle would not restart. The vehicle was taken to the dealer for inspection and they stated that he could not determine the cause of failure. The contact replaced the battery but the failure recurred. The vehicle was not repaired. The manufacturer was notified and they stated that there were no recalls on the vehicle. The failure mileage was 111,000.
Car starting accelerating on its own. I wasn't able to slow down as the brakes didn't respond (they seamen stuck). This has happen at least twice in a 3 weeks period. I have to push the accelerator harder in order to somehow made the car responsive. The second time this happened, a brake signal came up, once I was able to take control of the car, I parked on side of the road, turned the car off and then turned on again and signal went off. Both times I was driving in the freeway at 65 MPH trying to pass another car with my 2 kids under the age of 5!!!. Second time I almost hit the car infront of me.
Tl* the contact owns a 2009 chrysler town and country. While driving approximately 25 MPH, the vehicle suddenly stalled. The failure recurred intermittently with no warning. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The vehicle was not repaired.the VIN was not available. The approximate failure mileage was 85,000.
Purchased a 2009 t&c 3 weeks ago, 47607miles. First incidence occurred after 1 week. While driving the vehicle lost power steering, (electronics, lights, radio, etc remained active), I realized the engine had stalled/cutoff. I was only going about 20mph, I had to put the car in park and restart the ignition. Car drove fine. Took the car back to dealership where they machined the rear rotors. Week 2, took the car back to the dealership again, they machined the front rotors. Week 3, while driving the same incident occurred, engine cutoff during operation without warning. Luckily I was in a neighborhood and speed was approx 15-25 MPH. Electronics remained active. (there were no warnings or error codes when the engine shut down.) had to put the vehicle in park and restart the engine. Took the car back to the dealership for the third time in 3 weeks of ownership where it currently remains as they try to chase this ghost. I am convinced this vehicle is dangerous and not safe to drive since the engine cuts off randomly. I asked first team honda of chesapeake to take this vehicle back and I would buy a different vehicle. The used car sales manager offered me 75% of what I paid for the car 3 weeks earlier and told me there was nothing wrong with my vehicle. It is under warranty for 90 days so I will continue to send the car back and warn others before they purchase an unsafe vehicle.
Tl* the contact owns a 2009 chrysler town and country touring. The contact stated that while traveling 35-40 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The contact did not confirm the cause of the failure. The failure mileage was unknown and the current mileage was 67,500.
Tl* the contact owns a 2009 chrysler town and country. The contact stated that the vehicle stalled times without warning. The vehicle was taken to the dealer where a diagnostic was performed however, the diagnostics was unable to locate a failure code. The dealer then replaced the engine oil and advised the contact that the vehicle did not exhibit a manufacturing defect. The vehicle was not repaired. The failure mileage was 2,000 and the current mileage 51,000. The VIN was not available.
After sustained highway speeds, our van stalled upon exiting the highway and coming to a complete stop at the first traffic light. The steering wheel and brake pedal would shake very hard immediately prior to stalling. The tachometer would also dip below 750 RPM immediately before engine stalling. This same thing happened at least 10 times before we finally took it back to the dealership. They could not find anything wrong with the van and said that they simply updated the engine computer software. The problem continued and became quite predictable. There is no problem when the vehicle is driven around town since I don't get onto a highway to go to work or shop. It happens all the time now after we've been on the highway for a while and exit. Sometimes it will stall before we can even come to a complete stop which concerns me greatly. Our vehicle recently ran out of it's regular 3 year/36,000 mile warranty so we took it to our regular mechanic because we wanted another opinion and to finally get it fixed even if it had to be at our own expense. Our mechanic determined that the problem was with the torque converter. Apparently the torque converter is intended to help the transmission get better gas mileage when at highway speeds. Upon exiting the highway, the torque converter is not properly disengaging which is resulting in our engine stalling issue. Instead of charging us to fix the problem he told us to have our dealer fix it since it should still be covered by the power train warranty as we have just over 40,000 miles on the vehicle. After 3 days with the dealer, they have yet to resolve the issue and claim that they cannot reproduce the problem. Needless to say, we are extremely frustrated. Chrysler needs to either fix the problem or replace the vehicle.
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